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“Nice stop off to "let you in" gently”
Review of Jetwing Beach

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Jetwing Beach
Ranked #6 of 43 Hotels in Negombo
Certificate of Excellence
Reviewed 23 November 2013

Hotel was pre-booked with Brtish Airways for two nights, which was actually cheaper then the Jetwing Website. I also booked the airport-hotel transfer. This made the arrival very easy no hassel at the airport just find the man with my name on his sign. It only took about 20 - 30 minutes to get to the hotel which is about 15 km away. I could relax and watch the sights go bye.

Check in was fast and efficient and I was soon in my room on the second floor overlooking the pool and beach in no time. Room was a good size with a glass sided bathroom, as Asians seem so keen on.

Bed was Ok but lacked the extreme comfort of the Hilton of two nights before. Air conditioning was important to keep the room cool but it was quiet so not too intrusive too effect your sleeping.

Bathroom was a good size with large bath tub and walk in "rainfall" shower. The lotions and soap etc in the bathroom were in lovely brown pots, unfortunately when you used them they became very slippery and broke easily when they hit the floor with leaving sharpe bits to clean up!!!

The Spa was fantastic and really went out of the way to give good service, as did everyone in the hotel in fact.

Buffet breakfast downstairs in the mornnig had a good selectgion of Western adn Asian options with all the food covered with little nets to keep the flys off, good hygiene!!.

Many options for lunch, either snacks at the pool/beach bar, or a fuller type meal in the hotel. Buffer dinner most nights or other options available. Although there for 3 nights did not actally step out of the "front of the hotel onto the street, so don't know what this area was like. THe beach is long and good for evening walks while the sun goes down

Hotel right on the beach so within 25 to 50 M you are on the beach. However, when I was there at the beginning the wind was too high to swim safely, due to a strong riptide, but there where warning flags. Stopped here for the last night before the flight back to the UK and it was safe to swim then. Bits of rubbish on the beach, plastic bottles and bags, but generally clean.

The trip from the airport to Colombo or the South has recenly been made easier with the opening the the airport to Colombo motorway. However, there is a small bit in the middle of "normal" roads before you can join the Southern expressway so it still takes time to go south.

Would I stay there again, yes great to "let yourself into" Sri Lanka or to think about home at the end. Staff are very friendly and helpful, all speak reasonable English.

  • Stayed: October 2013, travelled on business
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Thank pair211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 11 December 2013

Dear Guest,

Thank you for sharing your experience with us on Trip Advisor following your recent stay at Jetwing Beach in Negombo Sri Lanka.

We were enchanted to read that you enjoyed your overall experience with us and were pleased with the service and facilities which we have on offer.

It was indeed our pleasure to have you as our guest and we are looking forward to welcoming you back to Jetwing Beach for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager

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845 - 851 of 1,844 reviews

Reviewed 21 November 2013

Me and my husband stayed here for 2nights and we wanted to stay more. The place has a minimalist and sophisticated style and is bang on the beach. I loved the pool and the adjoining bar. The rooms are elegant and neat and they put fresh flowers on the bed in the morning which later proved very useful pinned to my hair ;-). We had all the meals in the hotel property itself. The food in the fine dining restaurant was average but poolside snacks and the breakfast was pretty good. Anyhow, the icing on the cake really was the friendly staff. They were very helpful and ever smiling. On my husband's bday, I requested an in-room dinner on the private balcony and they arranged it beautifully with a candle and a yummy chocolate cake :-). The room rates are definitely on the higher side but we enjoyed so much it was worth every penny spent.

P.S. I purchased some spa products and ceylon tea from their next door sister property and the products were again expensive but amazing. Loved their sleep therapy bath soak!

  • Stayed: March 2013, travelled as a couple
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Thank Rachna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 11 December 2013

Dear Guests,

Thank you for selecting Jetwing Beach to celebrate your husband’s birthday and for taking the time to share your experience on Trip Advisor following your stay in March 2013.

We have shared your review with the entire team especially the Food and Beverage one and they were very appreciative of your kind words.

It was indeed our pleasure to have you as our guest and we are looking forward to welcoming you back to Jetwing Beach for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013 via mobile

We stayed here for 6nights at the beginning of our Sri Lanka. The rooms are very nice and spacious with lots of nice details, a huge bathtub and separate rain shower, big flatscreen TV etc. The staff in every part of the hotel was extremly friendly and helpful and we felt very welcome with the kids. The breakfast was outstanding, i especially liked the local dishes but the choice is huge. There was something for everyone. Dinner in the main Restaurant was also very good. There are 3 pools which are nice but nothing special. The kids loved the little squirrels which could be found around the gardens. Beautiful beach too ...we can recommend it!

Stayed: November 2013, travelled with family
Thank Sunshine-My
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 11 December 2013

Dear Guest,

Thank you for sharing your compliments on Trip Advisor following your stay with us at Jetwing Beach in Negombo Sri Lanka.

We noted with great pleasure that you have enjoyed your stay and appreciated the services and facilities we have on offer.

We have shared your encouraging comments with the entire team, and they were equally happy and grateful that their efforts are so much appreciated.

Once again thank you for staying with us and for your compliments. We are looking forward to welcoming you back to Jetwing Beach for another memorable holiday and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

I spent the last 2 nights for me in Sri Lanka in Jetwing Beach Hotel .. Every thing was great .. I highly recommend to stay in this hotel for relaxation .. Also, only 20 minutes to the airport ... The Beach is beautiful and the staff are very friendly .. There is very good SPA and nice open buffet .. Really, it was unforgettable relaxing experience.

Room Tip: Rooms in the ground floor are recommended.
See more room tips
  • Stayed: December 2012, travelled with family
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Thank Adel1133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 4 December 2013

Dear Guest,

Thank you for sharing your wonderful experience on Trip Advisor following your stay with us at Jetwing Beach in Negombo Sri Lanka.

We were more than happy to learn that you and your family enjoyed your holiday with us and we appreciate you taking the time to share your feedback with us. We noted that you enjoyed our buffet offering, the Spa experience and the team of the hotel. I will not missed to share your compliments with the entire team and this will go a long way in motivating them in their work.

Once again thank you for staying with us and we look forward to welcoming you back to Jetwing Beach for another memorable holiday. Please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena
General Manager

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A TripAdvisor Member
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Reviewed 16 November 2013 via mobile

We stayed here for 2 nights at the start of our holiday. The rooms are beautiful and stylish and the bathroom was particularly impressive. The breakfast buffet was very comprehensive although the birds and insects flying in and around were a bit much at times.The hotel itself was slightly bland and felt part of a chain. The pool area and beach were lovely however. We enjoyed it; a very comfortable place to stay although we think the hotel missed a bit of charm and character.

Stayed: November 2013, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 4 December 2013

Dear Guest,

Thank you for sharing your experience on Trip Advisor following your recent stay with us at Jetwing Beach in Negombo Sri Lanka.

It is flattering to know that we were able to exceed your expectations on your stay with us and it was nice to note that you found the room to be impressive, the breakfast buffet to have a varied selection and that the location of the hotel was convenient.

We have shared your compliment with the entire team especially the executive chef and his brigade.

Once again thank you for staying with us and for your compliments. We are looking forward to welcoming you back to Jetwing Beach for another memorable holiday, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013 via mobile

Entrance to the hotel is not impressive.Check in was very good.Room and bathroom very good.Wood furniture needs upgrading. View from my room of the beach was good,but trees are blocking the good view of the beach of many other rooms.Housekeeping is very good.Food at all the outlets was good.Beach is OK but this time of the year the sea is a bit rough to bathe.

  • Stayed: November 2013
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1  Thank SE s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 4 December 2013

Dear Guest,

Thank you for sharing your experience on Trip Advisor following your recent stay with us at Jetwing Beach in Negombo Sri Lanka.

It was a pleasure to learn that you had enjoyed your overall stay with us and were pleased with the room we allocated you, the varied meals in all the outlets as well as the facilities we have on offer.

Your feedback on some areas which you mentioned would need attention is of immense value to us and has been taken positively on board for rectification. Thank you for that.

Once again thank you for staying with us and for your compliments. We are looking forward to welcoming you back to Jetwing Beach for another memorable holiday, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

Maybe it was the long flight, but first impressions of the hotel frontage and reception area were slightly underwhelming. This soon changed however after being shown our room, which as previous reviews have stated are spacious and well appointed.
Further highlights: superb buffet breakfasts, large pool, plenty of sunbeds, service in Sands restaurant, tea & coffee in the room.
Lowlights: those beach hawkers, stray dogs around the pool area, especially when you see them defecating on the beach and the service at the pool side bar.
For those reasons, it misses out on a 5 star rating from me.

  • Stayed: October 2013, travelled as a couple
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    • Cleanliness
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1  Thank Noeyedeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwinghotels, General Manager at Jetwing Beach, responded to this reviewResponded 28 November 2013

Dear Guest,

Thank you for your review posted on Trip Advisor following your recent stay with us.

We were delighted to read that you were fascinated with the room that we had allocated for you, the personalized service, the breakfast buffet and the pool. Your kind compliments are greatly appreciated by the entire team.

Your comment on the beach vendors is well taken on board and this is something we are constantly monitoring as we do brief the vendors regularly of their boundary limits and their behavior. Your feedback will be very useful to address this matter with them.
Once again, thank you for staying with us and for your compliments. We are looking forward to welcoming you back to Jetwing Beach and please do not hesitate to contact me if I could be of any assistance.

Sincerely,

Hyacinth Gunawardena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jetwing Beach

Address: | Ethukale, Negombo 11500, Sri Lanka
Region: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Negombo
#2 On the Beach Hotel in Negombo
#2 Family Hotel in Negombo
#3 Spa Hotel in Negombo
#3 Business Hotel in Negombo
#4 Luxury Hotel in Negombo
Price Range: £86 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jetwing Beach 4*
Number of rooms: 78
Official Description (provided by the hotel):
Surrounded by the rhythmic sounds of the sea, Jetwing Beach lies near the golden sands of the resort town of Negombo, basking in the glorious tropical sunshine of this island paradise. Incorporating a unique blend of space and style in its design, this inimitably charming hotel is ideal for a fun family holiday or an intimate couples retreat. ... more   less 
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Also Known As:
Jetwing Beach Negombo
Jetwing Beach Hotel Negombo
The Beach Negombo
Beach Hotel Sri Lanka
Beach Hotel Negombo
Jetwing Beach Sri Lanka/Negombo

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