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“One Night stay at Jetwing Beach”
Review of Jetwing Beach

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Jetwing Beach
Ranked #6 of 43 Hotels in Negombo
Certificate of Excellence
Reviewed 26 May 2014

Spent one night at Jetwing Beach. Excellent service and hospitality. The air conditioning was not that effective. Probably there was an issue. Other than this, everything else was great. Excellent pool locations and a great beach.

  • Stayed: May 2014, travelled with family
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Thank Rajaratnam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for posting your compliments on Trip Advisor following your recent stay at Jetwing Beach in Negombo Sri Lanka.

We were delighted to note that you and your family enjoyed your overall experience with us and were particularly pleased with the service of our associates as well as the product and facilities we have on offer.

We hope to have the pleasure of welcoming you back in the future and please do not hesitate to contact me if I may be of service in any way in planning your next visit to Negombo.
Sincerely,

Hyacinth Gunawardena
General Manager

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718 - 724 of 1,827 reviews

Reviewed 25 May 2014

great views of the sunsets lovely staff
i stay one night but really it was fantastic, very big room facing the pool and beach huge bathroom
breakfast was amazing , very fast in check in and check out, helpful staff
The atmosphere is relaxed.
I lost my wallet at the air port it was full of money the hotel arrange taxi for me at one clock after midnight in 5 minuets
this hotel will be my first choice

Room Tip: rooms facing the pool very wonderful
  • Stayed: April 2014, travelled solo
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1  Thank NEZAR R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for posting your compliments on Trip Advisor following your stay in April 2014 at Jetwing Beach in Negombo Sri Lanka.

It was a pleasure to note that you really enjoyed your stay with us and we appreciate your words of praise regarding our hospitality and the personalized service rendered to you by our dedicated team, especially the front office team.

We have shared your appreciation with the entire team to keep them inspired in performing their duties to the utmost.

It would be great having you back with us for a longer time to give you another memorable experience and please do not hesitate to contact me if I could be of any assistance in planning your next trip to Sri Lanka.

Sincerely,
Hyacinth Gunawardena

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Reviewed 25 May 2014

The hospitality and service of the staff at the hotel was excellent. Condition of the room was excellent. I would like to recommend Jetwing Beach Hotel for your peaceful tour destination in Negombo, Sri Lanka.

  • Stayed: May 2014, travelled on business
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Thank Tharaka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for posting your compliments on Trip Advisor following your recent stay at Jetwing Beach in Negombo Sri Lanka.

We were delighted to read that you enjoyed your short stay with us and that you were fully pleased with the room and the personalized service of our team. .

Thank you once again for staying with us and for your compliments. We look forward to welcoming you back to Jetwing Beach for another unique experience, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena

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Reviewed 24 May 2014

A beautiful view awaits from reception and very easy check in to a fantastic hotel. The location and the beach- we couldn`t have asked for better!! All the staff that we came into contact with were amazing, very friendly and certainly most helpful. Our room overlooked the garden and the beach so we had the best place to watch amazing sunsets. The food was stunning, Chefs and waiting staff do the hotel proud, they are so attentive, as were the guys that worked as pool attendants and in the pool bar. Manuka , though was our star. She went out of her way to help us celebrate our birthdays by arranging cakes, cards ,a ` happy birthday` sung by some of the waiting staff in the restaurant and a very welcomed invite to enjoy a cocktail or two with herself, some of the staff and a few other guests of the hotel. Manuka - Thank You, you made our holiday extra special.

The most wonderful place to unwind knowing that you are being looked after.

  • Stayed: May 2014, travelled as a couple
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Thank Angie-j-Lou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for posting your compliments on Trip Advisor following your recent stay at Jetwing Beach in Negombo Sri Lanka.

It is with great pleasure we noted from your exceptional review that you enjoyed your birthday celebrations which was organized by our dedicated team and Menuka who made your day so wonderful.

We were delighted to learn that you were pleased with the settings of the restaurant, the cuisine we have on offer and the services rendered by the executive chef and his brigade. Your words of praise are greatly appreciated and will be shared with the team accordingly.

Thank you once again for staying with us and for your wonderful compliments. We look forward to welcoming you back to Jetwing Beach for another unique experience, and please do not hesitate to contact me if I could be of any assistance.

Sincerely,
Hyacinth Gunawardena

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Reviewed 22 May 2014

Have just spent six days at this Hotel and would like to say how much we enjoyed it> The hotel is in a lovely location, with a beautiful beach, The food was great as was the service, Especially Deep and Dyllon (maybe spelt wrong but they know who they are) Will be returning next year

Room Tip: Sea facing room
  • Stayed: May 2014, travelled as a couple
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4  Thank DEREK J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for posting your compliments on Trip Advisor following your stay at Jetwing Beach, Negombo.

We were thrilled to note that you had a marvelous vacation with us and found everything to your liking and the personalized service to be exceptional. We have shared your compliments with our associates and they were equally happy that their efforts were well recognized.

It is wonderful to note that you plan to return in the near future. Please do not hesitate to contact me if I could be of any assistance in planning your next trip to Sri Lanka.

Sincerely,

Hyacinth Gunawardena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

We stayed here on our vacation to Sri Lanka. The hotel is ideally located on the beautiful beachfront of Negombo beach offering great views of the sunsets. The atmosphere is relaxed. You can easily reach the hotel by taxi, which only takes 15 minutes from Bandaranaike International Airport. Our room was spacious and included a balcony with seaview. Our rate included half board and the food was great. Dinner alternated with set menus and theme buffets. Sri Lankan food is truly amazing! There are very few restaurants nearby the hotel so half board is recommended. The hotel has a nice and relaxing pool area with free sun beds and towels. Jetwing Beach Hotel is located close to the sister hotel Jetwing Blue Hotel, and as a guest at Jetwing Beach Hotel you can choose which hotel you want to have your meals. You can also use the pool area at Jetwing Blue. Both hotels offers great spa facilities. The only thing we missed was a bar area close to the reception. Very recommendable!

  • Stayed: March 2014, travelled with family
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Thank JacobOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for taking the time to share your experience on Trip Advisor following your recent stay at Jetwing Beach!

We are pleased that you and the family enjoyed your vacation with us and that you were particularly pleased with the wonderful atmosphere and the product of Jetwing Beach and our sister hotel Jetwing Blue.

Your words of appreciation on the delicious food, the view of the Indian ocean and the Spa facilities are highly appreciated and it was indeed our pleasure to have you as our guest.
It would be our pleasure having you back with us for a longer time to give you another memorable experience and please do not hesitate to contact me if I could be of any assistance in planning your next trip around Sri Lanka.

Sincerely,

Hyacinth Gunawardena
General Manager

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Reviewed 20 May 2014

My title of this review sounds harsh but we stayed at Jetwing beach for four nights following a 10-night stay at an amazing hotel (Saman Villas) in Bentota and we were constantly comparing the two, which probably wasn't very fair as they are completely different.

Although I have no major complaints about this hotel, we found that the pool attendants and pool bar staff didn't come across as friendly or helpful as the staff in the restaurant, spa and housekeeping. The setting is 'nice' - although the beach isn't the cleanest or prettiest and the birds are a pain. The pool is good for swimming some lengths. Also, the people trying to sell things to you constantly were very annoying and quite often would pounce the minute you stepped on the sand.

Our pool-view room was big enough and clean and we received fruit and sparkling wine, as well as a massage and free candle-lit dinner as part of our honeymoon package. The food at the meal was in the fine dining restaurant and it was lovely. I must say that the food in the main didn't blow me away and was quite average, as was the pool bar menu.

The location to the airport is definitely a plus point and one of the reasons we decided to stay there before we went home so that we weren't driving for hours before getting on an 11-hour flight. We went for a walk outside the hotel, but it was quite due to the time of year we were there.

We booked extra spa treatments including a facial, massage and a manicure - and while the treatments were good, the manicure was not the best and I ended up taking off the polish the next the day :-/ The therapist was lovely though...

Oh - and they had a cocktail and canapé event in the reception one night and invited guests to meet management etc - this was a nice touch.

I don't mean for the review to seem bad, because the hotel is of a good standard but we were split rotten at the previous hotel, which we didn't want to leave.

Room Tip: Pool view room had a big bath tub and big walk-in shower. The beds are massive too. You could see th...
  • Stayed: May 2014, travelled as a couple
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1  Thank HollieLovesHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Beach, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for sharing your experience on Trip Advisor following your recent stay at Jetwing Beach in Negombo Sri Lanka.

We were enchanted to know that you had chosen to stay with us to celebrate your honeymoon and it was nice to note that you were pleased with the service and product available at the hotel.
We appreciate your genuine feedback as it will help us improving our service standards and remedy to some of our shortfalls. Thank you for letting us know the areas which need attention.
Please note that the beach is not a private beach and we cannot restrict anyone entering the beach area. However we confirm that we frequently meet up with the beach vendors to address this particular issue and that the matter has our full attention.

It would be our pleasure having you back with us for another memorable experience and please do not hesitate to contact me if I could be of any assistance in planning your next trip to Sri Lanka.

Sincerely,

Hyacinth Gunawardena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jetwing Beach

Address: | Ethukale, Negombo 11500, Sri Lanka
Region: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Negombo
#2 Family Hotel in Negombo
#2 Romantic Hotel in Negombo
#3 Business Hotel in Negombo
#3 Spa Hotel in Negombo
#4 Luxury Hotel in Negombo
Price Range: £85 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jetwing Beach 4*
Number of rooms: 78
Official Description (provided by the hotel):
Surrounded by the rhythmic sounds of the sea, Jetwing Beach lies near the golden sands of the resort town of Negombo, basking in the glorious tropical sunshine of this island paradise. Incorporating a unique blend of space and style in its design, this inimitably charming hotel is ideal for a fun family holiday or an intimate couples retreat. ... more   less 
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Also Known As:
Jetwing Beach Negombo
Jetwing Beach Hotel Negombo
The Beach Negombo
Beach Hotel Sri Lanka
Beach Hotel Negombo
Jetwing Beach Sri Lanka/Negombo

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