1. They didn't pick us up at the airport because they apparantly did not read any of the emailadresses that are listed on their website.
2. They did not have a voucher on the booking which was made through booking.com.
3. We were given a room in the neighbour hotel which had no windows and had never been cleaned. Charming for the average backpacker, had it not been for the rate.
4. The food was horrible, especially the breakfast buffet which was (sorry dad) YUCK!
5. They didn't care about us in the least. Smile and wave - and take their money.
P.s. don't book drivers through the hotel, they put in at least an extra 33% in'service charge'
- Reservation Options:
- TripAdvisor is proud to partner with 5viajes2012 S.L. so you can book your Hotel Sunset Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Sunset Beach Sri Lanka/Negombo