The warning lights should have started flashing at the sight of the entrance gate with its disintegrating thatched roof. The receptionist was friendly. The grounds are poorly maintained and I had to drive through a donga to get to Room 12 at the bottom. There is a fallen tree in front of the room! The interior is very dated - a manual TV with only one channel that can be viewed without having to peer through the fuzzy image. The shower is very dirty and I stood on smaller towels, afraid of contracting athletes foot. The bed linen is worn out. No information about the services at the lodge is available in the room. Although there is a phone there is no way to contact reception from the room. The curtains do not block out enough light and the road is very noisy. I don't know who in their right mind would get into the fairly oversized oval spa tub.
Boma is nice but staff find it more important to follow their favourite soaps on TV than to look after guests. Pool area looks scary. I tried a steak roll - not bad. I asked about the internet and I was told that it works just fine. No it does not. It does not work at all. This seems to be a problem in the whole of Swaziland.
Note that there is no duty manager at night. So if your TV is on the fritz, bad luck. If your room is burning down. Bad luck. There is nobody to help you. Mind you, there is no indication in the room what the procedures are in case of an emergency. There is no room service either, so don't arrive there late with the munchies.
- Official Description (provided by the hotel):
- Executive & Luxury suites and Self-catering family units. Beautifully appointed accommodation en-suite and fully serviced with DSTV, mini-bar, ceiling fans, room service, air conditioning, Internet access and direct dial phones. The executive suites are equipped with spa baths - for that little bit of extra pampering. Our restaurant, The Boma, serves exquisite cuisine and offers and outstanding selection of wines! Our executive bar, ladies lounge and restaurant are open for breakfast, lunch and dinner. ... more less
- Also Known As:
- Timbali Lodge Swaziland/Ezulwini, Africa