As I was traveling with my US colleagues, it's my 1st time staying there. For the most part, the front desk was doing all right and the room is clean which is the way supposed to be. One comment I would like to add is the breakfast restaurant staff who were not on par for a excellent review.
During breakfast time the restaurant is very busy and people are in and out so keeping the table clean and ample food supply is the high priority and it seemed to be the ONLY priority. However guest experience while getting their food is important and I was cut-in by staff a few times while browsing my breakfast choices. The kitchen staff was so focused on preparing the food but didn't bother to turn their head around so once a while the guests were standing there waiting for placing the orders.
Instead of asking everyone doing everything (which seems to be the approach here), having dedicated personnel and doing it well may enhance the guest experience greatly.
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- Also Known As:
- Hsinchu Ambassador Hotel