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“Not a good experience.” 1 of 5 bubbles
Review of Ocean Melody B&B

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Ocean Melody B&B
Ranked #47 of 1,496 Hualien B&B and Inns
Hualien, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not a good experience.”
1 of 5 bubbles Reviewed 24 January 2012

This facility does not provide towels.

It is VERY inconvenient especially when you have small children and ALL the stores are closed because of a major holiday.

Owner insisted this information was given on the phone but was not true. Who would ever opt to pay 4000 grand a night in advance to a place that does not supply the basics?????

Owner was very rude and not very eager to accomodate or please.

A lot of bizarre rules. No eating in the room. The complimentary coffee was nice UNTIL they make you drink it on the first floor. Really strange!

A refund was requested but was told that it would have to be wired into an account. No cash back.....again, strange.

In short, there are many wonderful homestays around Hualien that are warm, friendly and accomodating.

This is not one of them. Dont waste your money!

  • Stayed January 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank BuddyBobo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ocean0988, 業者 at Ocean Melody B&B, responded to this review, 2 June 2013
Google Translation
Taiwanese Government encourages B&B to “Go Green “.
This policy protects the beautiful landscape in Taiwan.

B&B guests must carry their own toiletry of towels .
This policy had already showed
On the “booking ” information of B&B website .

I had run B&B business for many years.
Many guests had gave me “friendly encouragement”
to “ keep going” of the policy of “ Go Green “ because they want to
Visit Taiwan again in the future

This trend of “ Go Green” must be necessary in the future

1.聽海民宿網站都有清楚的告知(為了環保以及個人衛生 民宿沒有提供毛(浴)巾請自行攜帶),訂房完成更會電話再次提醒通知沒有提供毛巾。(當日客人直說我沒通知,若真如此我疏忽沒有提醒到深感抱歉!為此一直平撫客人情緒 客人卻一昧情緒氣憤的表示看見網站有公布就不會來了,並表示不住了要退房退費,民宿尊重客人決定 ,沒有任何刁難也同意退全額,不收任何手續費,將以匯款方式退費(做帳的流程)難道這樣是無理的規定嗎?然而當日又反覆說不退了,主人也沒半句話 歡迎繼續住,既然選擇繼續住,為何還要評論攻擊本民宿呢!

2.民宿提供早餐並有舒適餐廳供使用,客人欲將早餐端上樓房間,主人也只是提醒盡量於樓下用早餐(不過也還沒等客人回應主人也允許他早餐帶上樓,但咖啡請於樓下使用)這樣的提醒有不妥嗎!
經營民宿多年,未與客人不愉快,這篇不公正不客觀的評論,讓人難接受。
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41 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
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Additional Information about Ocean Melody B&B

Property: Ocean Melody B&B
Address: No.102 Beibin Street, Hualian City, Hualien 00970, Taiwan
Phone Number:
Region: Taiwan > Hualien
Amenities:
Hotel Style:
Ranked #47 of 1,496 B&Bs / Inns in Hualien
Price Range (Based on Average Rates): £
Number of rooms: 5
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