This facility does not provide towels.
It is VERY inconvenient especially when you have small children and ALL the stores are closed because of a major holiday.
Owner insisted this information was given on the phone but was not true. Who would ever opt to pay 4000 grand a night in advance to a place that does not supply the basics?????
Owner was very rude and not very eager to accomodate or please.
A lot of bizarre rules. No eating in the room. The complimentary coffee was nice UNTIL they make you drink it on the first floor. Really strange!
A refund was requested but was told that it would have to be wired into an account. No cash back.....again, strange.
In short, there are many wonderful homestays around Hualien that are warm, friendly and accomodating.
This is not one of them. Dont waste your money!
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