This simple place owned by the family gives one a homely feel. We contacted them via email and the owner provided us with not only accommodation but ensured that we get the best deals and arranged the entire itinerary for us in Hualien. She even ensures and advised us on the train to catch and helped us booked train tickets online. She goes out of the way to make sure I obtained my tickets and called me from Taiwan when I was in Singapore to give me reminders.
Once we arrived, we were picked up and advised on where the food haunts were and where to go. We went river trekking one afternoon, tour around Toroko Gorge the next day and dolphin watching before going back to Taipei. We only had to pay the owners and they made sure everything was covered and arranged. This experience was indeed vey pleasant.
Thank you 陈夫妇 :-)