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“Great hotel in Kaohsiung”

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Kindness Hotel Qixian
Ranked #3 of 312 Hotels in Kaohsiung
Certificate of Excellence
Los Angeles, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel in Kaohsiung”
5 of 5 bubbles Reviewed 5 June 2014

good size room with comfortable bed. Both afternoon tea and breakfast are included in the price. Lot of foods to pick/choose from. The afternoon tea runs all the way to 11 PM, we were so full we end up skipping dinner. They have free laundry (6 washers and 6 dryers) and free bikes for guest to use. All workers are nice, polite and eager to help. We definitely will stay at this hotel when we are in Kaohsiung again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeffyfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 6 June 2014
We always try to give our customer the best service, thanks for your support and compliment, we look forward to seeing you again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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505 reviews from our community

Traveller rating
    422
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    5
    2
    1
See reviews for
178
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Tucson, Arizona
Level Contributor
170 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

While the check-in counter is not on the street level...the moment you step inside the reception area, the whole team stands and greets you a warm welcome and later, as you leave, bid you a warm farewell - each time! Actually, the dinning room attendants will do the same as did the security doorman and even the sweeping lady!! Aside from a large array of choices for breakfast and the daily "Ya-Ping Dessert" voucher for afternoon tea or early/late night snacks (which can double as dinner) - there is also the free 24/7 self-serve ice-cream cart on the street level. Each night, before turning in, we would indulge ourselves with a scoop - enjoying it in the quiet garden set just off to the side. Other free amenities include a self-service laundry room, bicycle (when available) and a business center/library. Whenever we couldn't maneuver the Chinese characters on screen, a friendly staff member will gladly assist. This hotel would have been "Outstanding" - if it were not for the many loud, unruly groups and/or students (from a neighbouring country) booked there at the same time. If you should encounter a similar situation, we suggest you take breakfast after 0830 to avoid the noise and chaos. We pity the soft spoken and very polite reception and dinning room team/staff as they are bound by a much higher standard class of service & etiquette as compared to many of their customers' understanding and habits that we witnessed.

Room Tip: Ask if your room is near or even on the same floor as rooms assigned to tour groups. If so, request...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjt520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 經理 at Kindness Hotel Qixian, responded to this review, 20 May 2014
We always try to give our customer the best service, thanks for your support and compliment, we look forward to seeing you again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Checked in last night for 2 nights stay with my wife and another couple and the service provided the minute we check in until next day was excellent. The evening snack provided by hotel with various food and snack that turn out like a heavy dinner for us.
Breakfast was well spead with asian flavour and the best part they provide various type of coffee you can get at starbuck at home.

Room was spacious and all we can say is the rate we pay for this 4 star hotel come with 5 star food and 6 star service.

Will stay again in this hotel when my next holiday in Taiwan.

Room Tip: Request for corner room.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony8763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 20 May 2014
We always try to give our customer the best service, thanks for your support and compliment, we look forward to seeing you again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 April 2014 via mobile

A very nice hotel, included buffet breakfast and buffet tea/dinner. A 24 hours ice-cream counter is free of charge too.
The free wifi is available everywhere in the hotel.
Price is reasonable, or even cheap in price, as they included many free services.
Definitely will come back to this hotel again!!

Stayed April 2014, travelled as a couple
Helpful?
Thank Hihi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 20 May 2014
We always try to give our customer the best service, thanks for your support and compliment, we look forward to seeing you again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

This hotel blew my mind away. Kindness Hotel staff really treat you with kindness and respect. At the restaurant, they will bow and greet you. The room is spacious, clean and shower is fantastic in the 2 x double bed room. My family of 3 adults went, and the room was for 4, they provided amenities for 4 people. They include free breakfast and high tea for the guest, the spread is one of the best I have seen in Taiwan. Sincere, filling and tasty.
The location is near Kaohsiung Main Station, where there is KRT as well but it is not that near. You have walk like 5-10 mins, but it is manageable.
This hotel chain is expanding, I foresee they may increase the room price over time, so while you can and you are in Kaohsiung, go experience Kindness Hotel- Qixian. It is one of the best so far in Taiwan.

I stayed there for 3 nights, although there is nothing much to do in Kaohsiung, but my family and I agreed that even if we are just going there to enjoy Kindness Hotel ,it will be worth it.

Points for improvement: The mattress are soft and low quality, please invest in better beds. My sleep quality was not the best but manageable.The value added service e.g. professional hair dryer should be delivered to the room with no questions asked. The first time i called, the operator questioned me, but the second time was smooth. Offer more shelter in the garden space, add a swing, so guest can enjoy it and take a photograph there. It is a beauty!

Room Tip: high floor
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissShirley00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 26 April 2014
It's very sorry that you feel uncomfortable, we appreciate your command and taking your advice to make our hotel better.
We always try to give our customer the best service, thanks for your support and advice, we look forward to seeing you again.

Sincerey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Team Malaysia Beach stayed in this hotel 26-29 march. Truly outstanding and amazing hotel. Service by staff is excellent. Buffet breakfast and free variety snacks from 5-11pm is truly delicious and amazing. Not forgotten 24hrs free ice cream. Anyone that want to visit Kaohsiung this is the place. You won't go wrong

Stayed March 2014
Helpful?
1 Thank BVBMAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 28 April 2014
Thanks for your support,we always try to give our customer the best service, we look forward to seeing you again.

Sincerey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

My wife and I were in Kaohsiung recently for holidays from 25 Mar till 31 Mar 2014 and stayed at this hotel after reading its near-excellent reviews on tripadvisor. All the good things that was mentioned were true...and better (at least that was what I had experienced during my stay there). This is one hotel that really lives up to its name - showing kindness to its guests! Upon our arrival, we were greeted with very friendly staff who helped us with our luggage. And from that moment on, every staff that we met greeted us and welcome us. Amazing! You can help yourself to the free ice-cream, 24/7 (situated at Level 1). We were aware of the free breakfast (7am -10am) and snacks (5pm - 11pm), and with the very good and wide variety of choices available, we were blown away!! They even make excellent caffe latte (available during snack time)! Washing machine, washing powder and dryer are also available (with no charge!) if you want to do your own laundry. Amazing x2!! And finally, we were most impressed with the excellent service provided by the staff. If you are not sure of what to do, or where to go, just asked the friendly staff at the reception...and you will be impressed by their high level of service!! To me, this hotel is 5 Stars!! and I am definitely coming back!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flyingbok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H015, 公關經理 at Kindness Hotel Qixian, responded to this review, 28 April 2014
We always try to give our customer the best service, thanks for your support and compliment, we look forward to seeing you again.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kindness Hotel Qixian

Property: Kindness Hotel Qixian
Address: No.30 Tongai Street, Kaohsiung 800, Taiwan
Region: Taiwan > Kaohsiung
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #3 of 312 Hotels in Kaohsiung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kindness Hotel Qixian 3.5*
Number of rooms: 195
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