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“Peaceful”
5 of 5 bubbles Review of The Tree House

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The Tree House
Ranked #10 of 311 Hotels in Kaohsiung
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Peaceful”
Reviewed 1 May 2014 via mobile

Not too far from City Council Metro. Not much activities nearby except for game center on level 1.
The security is strict. Need to access almost every place with room card.
Staffs are really friendly and helpful. I requested a room with window and they were helpful to accommodate though my booking differ.
Glad they provide L'occitain toiletries and pajamas.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
樹屋 酷, 客戶關係經理 at The Tree House, responded to this review, 21 January 2016
Dear Customers
Thank you for choosing us to stay during your trip in Kaohsiung. We really appreciate that you give the chance to us. We stick with the good quality to satisfy every customer. Thank you for your encouragement. Hopefully see you soon in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,243 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

This hotel was completed in 2014 but I was given a feeling of 4 years old rather than 4 months. The room need many maintenance. Wardrobe cove light keep flickering in the end we just switch it off, the bathroom basin is not secure properly (you can basically adjust the angle for the triangular basin), the bathroom door stopper almost came off, a layer of dust greet us when we first check in (if the room was ready at 3pm with balcony door shut off, either the bedding makeup was done last resulting dust flying around or the air conditioning ducting need cleaning up), carpet is not vacuum, and no slippers provided during my two night stays. The Pyjames needs to have many sizes to suit different build. The relax corner beside swimming pool @ 6 floor is kind of a makeshift place. Even the fridge is not very cool.
The good: Good service by Morning shift receptionist Miss Lui, Bellhop Miss Zhang, and all restaurant waitress. L'occitane toiletries. TWC pantry and Design concept.
PS. If as claimed by Hotels.com it was completed in 2014, this hotel seriously needs a better management team to oversee all details immediately.

Room Tip: Stay at your own risk!!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KelvinTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
樹屋 酷, 客戶關係經理 at The Tree House, responded to this review, 21 January 2016
Dear KelvinTay: Thank you for your valuable comments at The Tree House. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. Thank you so much!
Hopefully see you soon in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 April 2014

I booked this hotel all because the little details that their offered: L'occitane shower cream, shampoo and lotion. Flaxeed pyjamas, chocolate making session by the hotel chef. These were the experiences that value added the whole trip.the hotel is very near to Liu He night market too.

I will definitely stay again if I visited Kaohsiung.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chloecms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
樹屋 酷, 客戶關係經理 at The Tree House, responded to this review, 21 January 2016
Dear Customers
Thank you for choosing us to stay during your trip in Kaohsiung. We really appreciate that you give the chance to us. We stick with the good quality to satisfy every customer. Thank you for your encouragement. Hopefully see you soon in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tree House

Property: The Tree House
Address: F3, No.132 Liuhe 2th Road, Kaohsiung 801, Taiwan
Phone Number:
Region: Taiwan > Kaohsiung
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 311 Hotels in Kaohsiung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Tree House 3.5*
Number of rooms: 72
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