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“地點好,房間乾淨,價格實惠”
Review of Plaza Hotel

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Plaza Hotel
Ranked #30 of 262 Hotels in Taichung
Certificate of Excellence
Taipei, Taiwan
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“地點好,房間乾淨,價格實惠”
Reviewed 16 August 2014

就在台中火車站旁邊,地點相當不錯
因為臨近車站,轉運交通相當方便,可以轉換公車到處去

房間舒適乾淨,但坪數並不大
不過這些都反映在價格上,這間飯店算是CP值相當不錯的了

美中不足的是服務人員無法有效處理我們的意見,態度讓人覺得有些冷漠

This hotel just next to the Taichung Railway station.
You don't have to spent any time for finding it.
There are enough city bus stations for going anywhere in Taichung.
The room is not really big, but nice, comfortable and clean.
I don't really get used to the staffs, they feels a bit cold...

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tiffany CJ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 17 August 2014
Google Translation
親愛的 貴賓您好
  十分感謝您選擇入住達欣飯店,並且願意撥空至此為我們留下讚美與您寶貴的意見。
關於您提及的問題,而影響您住宿的心情,我們感到非常抱歉。我們必定會再加強教育訓練的部分,冀望能夠為所有入住達欣的旅客帶來更舒適的住宿體驗。
再次感謝您願意給予我們您寶貴的意見,它是我們在改革中一份重要的想法,謹代表達欣飯店全體同仁致上誠摯的感謝及歉意,我們必會加緊腳步趕上您期望的腳步!竭誠盼望您能持續給予我們支持,讓我們能夠再為您服務。

敬祝
身體健康 事事順心
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206 reviews from our community

Traveller rating
    66
    115
    22
    2
    1
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37
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13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
Adelaide, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014

I stayed with Plaza Hotel in June when I went there with my mum. Since I'm "sponsoring" my mum for this trip, I tried to choose a hotel within my budget.
When I booked this Hotel, I thought it was right next to the HSR station, which later was told by my taxi driver that it wasn't. Plaza hotel is near the TRAIN station but NOT the HSR station (silly me, just because I saw "Taichung station" on the map, I took it that was the HRS Taichung station). I called Plaza Hotel and the counter staff told me that I could take the train station to the HRS station (less than 30min to reach HSR, 3 train stops away, however waiting time for the train was about 15min), so I didn't cancel my booking.
When I reached the Hotel, I passed the receipt to the counter staff and asked her where the toilet is (level 2), I told her I'll come back to pay the rest of the amount. When I returned, my mum had paid the rest of the amount and the staff was talking to her about things. I was the one who booked the room and I told the staff I'll come back to settle, how could the staff collect money from "another person" other than me?
We checked into the Warm room (double bed room). It was modern, neat and clean! (Well done!) It doesn't have a window (I don't mind) but it JUST NEXT to the lifts. I went down to the counter to see whether I can change to another Warm room that isn't next to the lifts but according to the staff, all Warm rooms are NEXT TO THE LIFTS. So if you are a light-sleeper like me, don't book the Warm rooms. I was awaken by some others in the morning spoke loudly at the lift area.
The breakfast was average but I like it. I didn't like the service there. We went down about 920am, a staff approached us and asked whether we mind to share table with others, we didn't mind and she pointed to a table. From my mum and my angle, she was pointing at a small table where there were already two customers there. My mum went to the table and sat down. The two person looked at my mum and the staff told me its another table. My mum has difficulties sitting down and standing up due to hip problem, so it cause inconvenience for my mum. First of all, I know it was busy breakfast time, but the staff could AT LEAST tell us the table number or bring us to the table, then incident like that won't happen.
Overall, Plaza hotel's Warm room is modern, clean and value for money. The staffs at the counter were friendly.
Note: from Fengjia Nightmarket to Plaza Hotel by taxi was about NT220.

Room Tip: "Warm rooms are next to the lifts, if you are a light-sleeper, don't choose Warm room.
See more room tips
  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Precious_Ju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 4 August 2014
Dear BlurJu,

Thank you so much for staying with us and giving us feedback. We do apologize
about your unpleasant experience at our hotel. We will ask every staff
notices guests every requirement and do their best to realize it. We have also stepped up our training to ensure that such incidents do not reoccur. Your comments and complaints will help us improve our services in the future

We hope to see you on your next visit to Taichung and will ensure a more pleasant stay for you next time. Please do not hesitate to contact us if we can be any further assistance to you.

Thank you and best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 13 July 2014 via mobile

Just very near Taichung station. And you will clearly.see it. It provides gym room for free. Also with washing machine and dryer but u have to pay a cheap price.
The room is clean and secured with safety. Very good.

Stayed July 2014, travelled solo
Helpful?
Thank rhombusl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 16 July 2014
Dear rhombusl

Thank you so much for choosing our hotel and taking the time to write this comment.
We highly appreciate your feedback and we are delighted that you like our facilities and location.
Hope the Plaza Hotel Experience could make the good memories in your Taichung trip.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2014

It's located near the bus transit terminals and train station. It was convenient for those who'd travel other areas. The room size was average with simple whitish modern looking. It was clean and neat. We were lucky to have a double room with cityview facing the train station. Breakfast was satisfactory with some variety. I think the self-served laundry service wasn't enough as we had to spend time waiting for only one washing machine.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank unochau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 28 June 2014
Dear

Thank you so much for choosing our hotel and taking the time to write this comment.
We highly appreciate your feedback and we are delighted that you like our facilities and breakfast.
We are very sorry about for the laundry service, please be assured that we will do our best to make improvements and satisfy our guests’ expectation. Please kindly accept our apologies.





We have asked them seriously to make the improvement soon otherwise we will find others to work with as soon as possible.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

Hotel room was nice and tranquil. Location was wonderful. I did not linger around out of my hotel room, but I would love to try the breakfast and gym next time I visit Taichung. Keep up the good work.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yella Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 28 June 2014
Dear Yella Y

Thank you so much for choosing our hotel and taking the time to write this comment.
We highly appreciate your feedback and we are delighted that you like our location.
Hope the Plaza Hotel Experience could make the good memories in your Taichung trip.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 May 2014

Hotel is value for money considering that it is just next to the bus terminal and TRA. Free breakfast is included as well. There is a wide variety of food available and the food is rather appetising. I had stayed in a single room for the first two nights and a standard double room on the third night as the single room wasn't available when I made the booking online. The standard double room has no window unlike the single one.

I would highly recommend you to "like" the Facebook page of the hotel as they might have some on-going promotions. During the period which I had stayed in i.e. Dec 2013, I was given a free year 2014 calendar for "liking" their page and there was a discount coupon which I had downloaded to get discounted room rates.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hello_there10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 31 May 2014
Dear

Thank you so much for choosing our hotel and taking the time to write this comment.
We highly appreciate your feedback and we are delighted that you like our location and breakfast. Hope the Plaza Hotel Experience could make the good memories in your Taichung trip.

Thanks to your good comments again and it will assist us in becoming better at what we do.
We look forward to welcoming you anytime to Plaza Hotel and hope to see you soon in the near future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
171 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 19 May 2014

This hotel is very close to the Taichung bus terminals and is almost right next to the train station. Although the room I had did not have a window, it's very clean and quiet. The room climate controls were modern and the check-in and outs were efficient. A buffet breakfast was included and the variety was good. However, the servers (waitresses) in the restaurant did not seem to have been trained properly. At least one of them I encountered in the very next morning was impolite, rude, and unwilling to serve.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CityJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
達欣商務精品飯店, supervisor Daisy Tsai at Plaza Hotel, responded to this review, 23 May 2014
Dear CityJudge

Thank you for staying with us and taking the time to write this precious review.
We do deeply apologize for our staff in restaurant did not attend to you in a timely manner. We have stepped up our training to ensure that such incidents do not reoccur, we welcome you to visit us again and test us next time, it is our pleasure to satisfied every value guest.

We hope to see you on your next visit to Taichung and will ensure a more pleasant stay for you next time. Please do not hesitate to contact us if we can be any further assistance to you.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza Hotel

Property: Plaza Hotel
Address: No.180 Jianguo Road, Central District, Taichung 400, Taiwan
Region: Taiwan > Taichung
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #30 of 262 Hotels in Taichung
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Plaza Hotel 3.5*
Number of rooms: 81
Reservation Options:
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