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“Solid value for the money - to the right price”

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CityInn Hotel Plus - Taichung Station Branch
Ranked #1 of 288 Hotels in Taichung
Certificate of Excellence
Reviewed 22 July 2014

I read up here on the room tips prior to my arrival, and ended up requestin to things from the hotel per email the day before arrival:
1. A corner room
2. A room on the 10th floor

I ended up getting both! Excellent.

And it was very nice. The theme on the 10th floor is very creative and the room was very quiet. The view however, was pretty disappoiting, but I guess it's only so much you can expect for the price (1750 TWD for elite room at Expedia).

The amneties are pretty good, but there is no body lotion or conditioner, and the shampoo and shower gel are in dispenser boxes, which leaves an unessecary cheap feeling to the stay.

I did also find the breakfast quiet disappoiting. It wouldn't cost much to provide more seasonal fruits for instance. When I came 9:30 it was empty for fruits and it wasn't refilled after what I could see.

Probably the best thing with this hotel is however that they provide free self laundry and free detergent - an excellent offer. I advice future guests to use it in the morning or after midnight as it tend to que up around 9pm until roughly midnight. This makes up for the con's for my part at least.

The staff is also very pleasant and the location is OK. You have to walk up and down some stairs if you're arriving from the train station, so unless you have luggage that is easy to carry, I would consider getting a taxi even though it's only a 5 min walk.

Room Tip: Corner room on the 10th floor.
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  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank workcationenthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidinn, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers. We hope you had a comfortable stay and enjoyed your time with us.

We are glad that our room arrangement was able to fulfill your needs. Our staffs were all happy to hear your comment on them.

Currently the new Taichung Train Station is under construction. Therefore, there wasn't much a view. But after the new station is fully built, I believe it will become a great scenery.

We do not offer lotion, but conditioner is located with other amenity which is located in front of the mirror in the bathroom.

Thank you for your feedback on the breakfast, I will have our kitchen refill the fruit more often.

If there is anything we could improve on, please let us know.

Hope you had a great journey in Taiwan.
Looking forward to welcoming you back in the near future.

Best Regards,

David Chang
Supervisor
CityInn Hotel Plus Taichung

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276 - 282 of 1,288 reviews

Reviewed 15 July 2014

Hotel room is not spacious but it's really a cozy home away from home. Located near Taichung train station with around 3 min of walking. Equipped with everything you need during travelling. Free self-served drink bar and laundry room (free laundry/ dry machines). Business centers/ wifi available. Everything is neat and tidy. Friendly staff. Cost-economic price. Good entertainment program in the rooms. If I need to visit Taichung again, I will definitely book this hotel again.

Room Tip: Elite room is not big but everything you need are available (in room/ borrow-able from reception).
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank laichiao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUNG2014, 主任 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 21 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers.
We hope you had a comfortable stay and enjoyed your time with us.

We are glad that you like our facilities and our service, All of our staffs were all happy to hear your comment on them. If there is any staff that you wish to point out especially, please do not hesitate to let us know.

Hope to welcome you in the near future.
Sincerely yours,


Lung Huang
Supervisor
CityInn Hotel Plus Taichung

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Reviewed 14 July 2014

I book its hotel cos the review good especially the triple room got different theme. Unforfunately when I check in, nothing. But I not realize at tat time cos travel from Malaysia and catch the train to Taichung. When we check in is around 7pm. Too tire. The breakfast simple can skip. The next morning I ask the front office staff, they only said u need upon request cos limited room......
Overall ok .

  • Stayed: March 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank kd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2014doris1227, Assistant Manager at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 19 July 2014

Dear Guest,

Thanks for chosen The Cityinn Hotel Plus Taichung Station Branch as your home away from home.

We feel regret that you were disappointed by room assignment. The reason of why not all the room with colorful painting is considering about our guest may like to staying room just simple design not bustling space. We are planning on add one more floor with special theme in the future, but not done yet.

We always try our best to help guest staying room depends on guest's request. If there are any details can inform us, it would be our pleasure to noted your feature on the personal profile remark. Hope we can offer you a wonderful stay next time.

If you need any further assistance, please feel free to contact with us.

Best Regards,

Doris Kuo
Assistant Manager
CityInn Hotel Plus Taichung

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Reviewed 9 July 2014 via mobile

We stayed here for 4 nights. If you are taking the train, this is a convenient location as it's right beside the TRA station. Note that it's not the same as high speed rail station. That is about a few train stops away and you will need to switch.

The rooms were great and it's a good base to explore Taichung.

The only thing we notice in our 23 days travel around Taiwan was that the service staff here were slightly indifferent compared to all the other cityinn and dandy branches we've stayed. Not that it was bad service but it was not your typical city inn warmth and going beyond.

Apart from that, definitely stay here in Taichung.

Stayed: June 2014
Thank PF C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidinn, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers. We hope you had a comfortable stay and enjoyed your time with us.

Thank you for pointing out the service difference between Taipei's Branches and us. We have notice such difference and we are currently educating out front desk's associates to provide more extended and warm services.

If there is anything we could improve on, please let us know.

Hope you had a great journey in Taiwan.
Looking forward to welcoming you back in the near future.

Best Regards,

David Chang
Supervisor
CityInn Hotel Plus Taichung

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Reviewed 5 July 2014

Stayed at this hotel for 3 nights from 19/06 to 22/06. My room was one of the smallest i've ever stayed in but easily the most comfy one ever. Floor was fully carpeted and room was well-equipped with everything you need like hairdryer and other amenities. Everything looks modern and sparkling clean to us. Videos on demand are free to watch and i was impressed to notice an 'adult' category available. Only downside was the air-conditioning not being very sensitive to the controls due to cold air flowing in from the lobby, e.g. our room remained cold despite switching it off for a long time.

Hotel has a large area with sofas for you to rest at while waiting to check in with coffee provided. They even provide mouth and facial wash for you to wash up which is a plus point. Laundry room with washing machine and dryer which is free to use is definitely helpful for guests who stay for longer periods.

Location of the hotel is very convenient as it is a 3min walk to Taichung station with plenty of small eateries nearby. Breakfast spread wasn't superb but decent enough.

Service is excellent with hotel staff never failing to greet us with a smile and offering their help in planning our itinerary for the day. Overall, i will definitely come back again if i visit Taichung in the future :)

Note: If you are coming from Taichung station, make sure to exit via the REAR station exit!! If you exit via the front exit, you'll have to carry your luggage up and down flights of stairs to reach the hotel like i did!

Room Tip: If you are coming from Taichung station, make sure to exit via the REAR station exit!! If you exit v...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Ricky Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidinn, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers. We hope you and your girlfriend had a comfortable stay and enjoyed your time with us.

We are glad that you like our room facilities and breakfast. Our associates were all happy to hear your comment on them.

If there is anything we could improve on, please let us know.

Looking forward to welcoming you back in the near future.

Best regards,

David Chang
Supervisor
CityInn Hotel Plus Taichung

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Reviewed 4 July 2014

Booked into the biggest possible room available for a double bed online. The reservation process was smooth. Got a phone call from the hotel 5 minutes after completing the online booking to verify the details and offer any advice we might want to have. That left a wonderful first impression of the service team.

On arrival the room was smaller that I thought. But with the excellent value price tag we were paying, there are no complaints really. Although the room is not as spacious it has everything needed for a good and refreshing night of rest. Lighting switch panel is located right next to the bed and all lighting could be easily controlled.

Location is good - next to the train station, some bus lines running along the street in front, and a big shopping mall at 5-minutes walk away.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tmtexpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidinn, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers. We hope you had a comfortable stay and enjoyed your time with us.

We are glad that you like our location and facilities. Our associates were all happy to hear your comment on them. If there is any other service associate you wish to point out, please do not hesitate.

Once again, we are look forward to welcoming you back in the near future.

If there is anything we could improve on, please let us know.

Best regards,

David Chang
Supervisor
CityInn Hotel Plus Taichung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

My friend and I stayed here for a night during our 2-day Taichung trip on 1st and 2nd June 2014.

Upon check-in, all the receptionists stood up and greeted us with smiles on their faces. Best part was when they informed us we had a free room upgrade from Economy Room to Elite Room!

The Elite Room was not as big as I expected it to be, and was wondering if the Economy Room would have been very cramped for us if we didn't have the upgrade. However, that was not a big issue for us as we were only staying for a night.

The toilet was clean, neat and had a simple layout. The hotel provided the basic toiletries: toothbrush & toothpaste, comb, razor etc, and also bath and face towels. The shower area had a dispenser for shampoo and body gel (maybe hair conditioner too if I remember correctly).

Lobby area is fantastic. There is a laundry room with washing machines, dryers and a steam iron, all for free! While waiting for the clothes to be washed and dried, there is a common seating area with dispensers for drinks such as coffee/tea. Computers (big screens!) are also available for travel research or even just for leisure use.

The morning breakfast is a buffet-style breakfast. Although it does not provide many dishes, but all of them were delicious! My favourite was the scrambled eggs and Japanese-style curry.

Check-out was smooth and easy. Bonus points added to its location; it is just a 5 minute walk to the rear of Taichung Train Station, so be sure to exit by there if you are arriving in Taichung and checking in to this hotel! :)

All in all, I had a great stay at CityInn in Taichung. I will definitely be back to stay, and will consider staying in the Taipei branches as well!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank foodsician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidinn, Supervisor at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded 2 July 2014

Dear Guest,

Thank you for spending your valuable time to write this review and sharing your staying experience in detail with other viewers. We hope you and your friend had a comfortable stay and enjoyed your time with us.

We are glad that you like our facilities and breakfast. Our chefs were all happy to hear your comment that you have enjoyed the breakfast that they have prepared.

If there is anything we could improve on, please let us know.

Looking forward to welcoming you back in the near future.

Best regards,

David Chang
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityInn Hotel Plus - Taichung Station Branch

Address: No.133 Section 4, Fuxing Road, East District, Taichung 401, Taiwan
Region: Taiwan > Taichung
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 288 Hotels in Taichung
Price Range: £36 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityInn Hotel Plus - Taichung Station Branch 3*
Number of rooms: 95
Official Description (provided by the hotel):
Experience hospitality reinvented with Cityinn Hotel Plus, a newcomer to Taichung with all the requisite bells and whistles. Located in the Eastern district, a burgeoning arts and cultural hub with a rich sense of history and place; the artistically inclined will feel right at home with Stock 20 and the Taichung Creative Park, right at our door step. Or cut loose among the cake stores and night-markets, reputably the island's best, located just minutes away. Those travelling from afar will find comfort in our proximity to Taichung station, that provides easy train/bus linkage to high-speed rail and major cities. Enjoy a red carpet welcome replete with all the creature comforts, connectivity, and convenience that will cater to your every predilection. Whether you are here for business, for friends, or simply to getaway, we've got a slice of Taichung for you. ... more   less 
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