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“Odd bathroom, but overall comfy and good service”

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City Suites Gateway
Ranked #21 of 147 Hotels in Taoyuan
Reviewed 30 December 2013

Should've taken a picture of it, but you can't fit your left leg between the shower stall and commode; so get used to sitting at an angle.
Funny they haven't fixed that for a nice hotel like this one.
Nice big beds and high ceilings. Usual coffee and tea; free toothbrushes in bathroom.
The staff were attentive and proactive; when we called for a cab, they had us sit comfortably in a waiting room and promised to call us when it arrived, which they did.
Option for breakfast and lunch was buffet, which offered mainly Asian food at prices the equivalent of US$5 and US$10. Lots of congee, soups, and noodles for the travel-weary soul.
There's nothing around the hotel--so it was hobson's choice.

Room Tip: Maybe there's a room with a toilet that's built properly; no harm asking.
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  • Stayed: December 2013, travelled solo
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Thank bezeq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 - 91 of 328 reviews

Reviewed 16 December 2013

This hotel is great for travelers with early flights. It is so close to the airport for a reasonable price. The cab fare is 200 one way to the airport and it is about a five minute ride. It has a bath tub too.

  • Stayed: December 2013, travelled as a couple
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Thank tastesnatural
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

I will never stay at this hotel again!! It's a very unpleasant experience..I have stayed in many hotels in Taipei and most of them are really nice! This is the first time I stay in Taoyuan and I expected the same standard but i was wrong, the rooms was humid and smelly, and the foods were bad too.

  • Stayed: October 2013, travelled solo
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Thank l0vetravelling82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Easytobook.com
1  Thank Wenlu S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 October 2013

If you are arriving late night and having difficulty to reach downtown of Taipei during midnight, you can consider this hotel as comfortable one.

The hotel is easy to reach from / to airport but bit faraway for people who have work at Taipei or other area except nearby Jhongli / Yangmei industrial areas. Else it turns out to be costly and time consuming commuting.

Hote is well maintained and staff are good.

  • Stayed: October 2013, travelled on business
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Thank Marutha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013 via mobile

My stay in this hotel was a result of ill-advised though well meaning decision made by someone else. I would never pick a hotel near Taoyuan airport if I meant to go to Taipei every day of my stay. The transportation costs were just horrendous. Taxi cost to Taipei was NT$1000 one way, NT$250 to HSR station (another NT$160 on HSR to Taipei) and airport one way. Compared to MRT cost of NT$15-20 one way. Plus a lot of time wasted on the journey. Not a consolation that the hotel isn't cheaper or nicer than the one we stayed in Taipei. Seen a few buses dropping tourist groups from Mainland China.

Anyway, the hotel itself is a stone's throw from the airport but for some reason any short distance taxi ride never cost less than NT$250. Couldn't see anything worth visiting in the vicinity. Paid NT$3,600 per night for 3 people including buffet breakfast. Breakfast was ok, not great but a wide selection. Steamed buns from supermarket, miso soup, congee and some tired looking 10 chinese dishes to choose, quite nice toasts, salad, cereal and 2 types of fruits.

Service was ok, not great especially in Taiwan standard. Manager tried to be helpful and front desk also helped with taxi booking. But luggage wasn't carried to our room after we came back later that night (couldn't check in when arrived at noon). Also adaptor needs to be picked up from front desk, not delivered to room, leaving NT$100 deposit.

Building is rather old, with dirty, sorry looking sofa in the lobby. Mattress is comfortable enough and room / bathroom spacious. One of the bathroom tiles was loose (one day someone can get hurt!) and shower door can't be closed properly. The room was clean but the fixtures were not maintained.

Due to the proximity to airport, it's only good for overnight flight transit. If you want to visit Taipei, better pick a hotel there. Similar price but save time and money on transport.

  • Stayed: October 2013
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2  Thank HahaBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

I wanted to book city suite in Taipei city. But booked this by oversight. Since cancellation was not allowed before 2 days I decided to stay. It is 3 km from the airport. If your flight arrives late in the night it is a economical option to stay here. But not worth staying for more than one night. There is no bus shuttle from anywhere near the hotel. For going to city, you should go to airport by taxi and then catch a bus there. Rooms are smelling and walls are damped. Breakfast is good. More of south asia type food. Front desk staff are responsive but not very friendly.
Value for money.

  • Stayed: October 2013, travelled on business
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1  Thank srini1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Suites Gateway

Address: No.442 Zhongzheng East Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Amenities:
Business Centre with Internet Access Restaurant Room Service
Hotel Style:
#10 Luxury Hotel in Taoyuan
Price Range: £54 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Suites Gateway 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
City Suites Gateway Hotel Taoyuan
City Hotel Taoyuan
City Suites Gateway Taiwan/Taoyuan

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