Spent a week at the hotel with my family and friends from Kenya over Christmas.
On arrival, we were well received by the manager,Beatrice, at the reception.There was always someone at the reception desk to assist us-lest i forget the two very pretty concierges.
The manager was also available daily at her office near the parking lot and next to the curio shops.
We got booked into family rooms.
The family rooms (2 adjacent rooms with connecting doors) were very well serviced.Have hot water shower in one room and a jacuzzi in the other.
The rooms each had TV's with local channels and satellite TV channels- i did not miss any football during my stay.
Wi-fi was available in the rooms and around the hotel at certain spots.
Did not have time to test the swimming pool( good looking one too) -it was raining in Arusha for most of the days in the Christmas week.
They also have a gym-too bad i was there for a holiday and not a work out so i did not get to use it.There is golf course 2 minutes drive away from the hotel-the Gymkana which provided a good workout.
The meals are reasonably good- the buffet breakfast ranking highest.
The service staff at the hotel were well behaved and responsive for room service or queries, There was a telephone available in my each room for coomunicating with the reception desk.I could even communicate with my freinds staying at the hotel in their rooms.
Room security was very good-the magnetic card access systems are in place.
The only blemish in the hotels' packages is the the lack of facilities and activities for children-a playroom and children activities during the holidays.
I am surprised at the negative blogs in the reviews i read before going to the hotel-makes you wonder if the contributors were staying at Naura Springs.
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