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“Beautiful setting with an enormous swimming pool and excellent food and service. Convenient to kili airport and arusha national” 5 of 5 bubbles
Review of Ngare Sero Mountain Lodge

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Ngare Sero Mountain Lodge
Ranked #6 of 148 Speciality Lodging in Arusha
Certificate of Excellence
Toronto
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Beautiful setting with an enormous swimming pool and excellent food and service. Convenient to kili airport and arusha national”
5 of 5 bubbles Reviewed 8 January 2013

Staff is friendly and helpful in this gorgeous intimate setting. Rooms are spacious and beautiful with local touches. This is a perfect spot to relax and to use as a base to explore the nearby national parks. The best coffee anywhere!

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gottago2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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134 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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  • German first
  • Italian first
  • Russian first
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  • Any
English first
Sofia
Level Contributor
285 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 17 December 2012

Let me star with the trivial stuff - the rooms are very specious, clean and well maintained.
the restaurant is fantastic and the staff - absolutely amazing.
there is a lake, monkeys, birds, 50 acres of forests, horses, swimming pool, free wifi etc
But what makes this place so special is the owners - open-minded, focused on sustainable practices including their own safaris and lodges.
Oh, and the place have heritage - find out about it when you come here.
After many hotels and really nasty places for sleep and rest in Africa, this lodge is the best to happen in weeks!

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sashkow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zanzibar Island, Tanzania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 December 2012

If you want to give yourself a treat, there could not be a better place than Ngare Sero.... wide lawns, beautiful rooms, friendly staff, attention to detail, great food, stunning views, perfect climate, a lake that seems to have been plucked out of a fairy tale (and you can go swimming in it too!) ... and an overall atmosphere of peace and tranquility that is hard to match. Absolute value for money and a little bit of something special that no money can buy.... cant wait to go back.

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hilda_Znz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
105 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 10 December 2012

a nice and pleasant place, for those who have no passion for all alike hotel chains, nor for large ones; it is run by its owners who adore the place - and this factor influences every little detail.
it is separated by a forest from local surroundings, so you feel quite comfortable and like "in your own remote place", far from Tanzanian everyday life, whose details not everyone would love.

the owners are very flexible in safari planning - if you have special requests, they dont tell you this or that is not in standard package, trying to implement what is possible instead

we definitely enjoyed our time in Ngare Sero and the safaris that were organised by the owners of the place.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stanMoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim L, Owner at Ngare Sero Mountain Lodge, responded to this review, 13 December 2012
YES we really do love it and thanks for noticing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 December 2012

Comfortable rooms, great food and amazing service located in a historical mansion on grounds surrounded by natural springs with a view of the Kilimanjaro Mountain!

How could such a place be anything but excellent!

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobertoBalcker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2012

I spent 4 nights at Ngare Sero Lodge a couple of weeks ago and what an amazing place. Beautiful and spacious garden welcoming you when you arrive; large swimming pool providing the perfect setting where you truly feel in a bygone era, lake providing a seetting where you feel you are in an enigmatic world, monkeys jumping around in the trees and the view towards Kilimanjaro when the skies open up provide a complete lodge experience. Very kind and helpful staff and the management at the hotel know the area and surroundings very well. I will return many times in the future and for me Ngare Sero Lodge was just a wonderful experience. Hope I see you there.

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ArnefromOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 October 2012

We have stayed at Ngare Sero several times on our many trips to Tanzania. It is the perfect place to relax after a long air trip to Africa or before or after a safari or climbing Mt. Kilimanjaro. The lodge is a mile off the main highway halfway between Kilimanjaro airport and Arusha located in a tranquil forest setting. The grounds are lush even in the dry season. There are beautiful gardens and a large swimming pool in a tranquil setting. Horses roam the property and are available for riding. There are many walking trails in the forest and around the lake and river, both of which attract an abundance of bird life. The rooms are quite pleasant, although it would be helpful if they would install handles to make it easier to get in and out of the tub to take a shower. The lighting in the bath and dressing area also could be a bit better. Meals are excellent and the staff is both efficient and friendly. One nice little touch is how the napkins are folded in theshape of a different animal before each dinner. Meals can be taken either in the dining room or on a patio overlooking the lake. There is a quite pleasant veranda where you can relax with a drink and watch the troops of colobus and sykes monkeys in the trees; when the weather is right there is a spectacular evening view of a snow-covered Mt. Kilimanjaro. The two resident dogs often will stop by to sit at your feet have their ears scratched. On a prior trip we took an excursioin to a place called Chemka Hot Springs for a relaxing picnic day. It is a beautiful lush swimming hole created by a warm undergroud spring; made for a wonderful afternoon. We highly recommend this lodge.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RobertAvery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ngare Sero Mountain Lodge

Property: Ngare Sero Mountain Lodge
Address: Nshupu Village | Meru District, Arusha, Tanzania
Phone Number:
Region: Tanzania > Arusha Region > Arusha
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 148 Speciality Lodging in Arusha
Price Range (Based on Average Rates): £££
Number of rooms: 13
Official Description (provided by the hotel):
Set in lush gardens amid forest and crystal clear waters on the slopes of Mount Meru, Ngare Sero Mountain Lodge is a wonderful place to relax and simmer in the immense beauty of East Africa. The Lodge has been adapted from an early colonial farmhouse built in the early 20th century and it is one of the oldest family lodges in Arusha.It offers only 10 garden rooms, 2 main house suites and pool cottage with 2 bedrooms, and provides personal service for its residents since 1974. Here you can spend the days amid nature, watching the changing colors of the Kilimanjaro glaciers while sipping drinks on the verandah or hiking in the forest inhabited by colobus and Sykes monkeys as well as hundreds of small animal and bird species. The Lodge is located only 30 minutes away from Kilimanjaro International Airport and Arusha town center and it is a perfect base while on safari in the northern circuit Tanzania. ... more   less 
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