We chose this property as it was the most affordable out of all the mid-range in Arusha - most wanted up to 200 dollars for 3 people. My group had a mixed arrival at this hotel. We had tried to contact the property via email multiple times before ringing from Australia where we managed to reserve a room for 3 people at a price. After this we finally did hear back via email that we had a room for 3 people at a price. When we got there, we were told we had 3 individual rooms only at this price - this was after multiple emails, a phone all and our agent ringing to double check they had it right.
Even though we had proof via email of this, the manager (short haired lady) refused to accept it. As we were limited in time we had to agree. I would be curious to know if this is a con they pull on all westerners. I believe we ended up pay 65usd for each double room (took 2).
Breakfast is fine, wifi is quick even though only in lobby/restaurant and 1st level. They have a spare computer for use. They have the usual trick where they turn off the hot water so you should check before getting in the shower and ask them to turn it back on. Rooms are nice and modern, reasonably large with flat screen TV and air-conditioning. They aren't double glazed so there is street noise dependent on which side your room faces.
I wouldn't say it was centrally located - it was a reasonable walk into the centre (approx. 20mins) but flat and pleasant. I wouldn't suggest walking back after 7pm better to get a taxi.
- Official Description (provided by the hotel):
- Conveniently located in the heart of the city near florida round about opposite Lutheran Medical Centre (Selian), Silver Palm Hotel is a well-appointed hotel 48 km from K. I. A. And it is also a short distance away from shopping malls and main bus station.Affordable modern and comfort are the hallmarks of the 45 rooms and suites, all complemented by en-suites bathrooms, satellite and cable TV of over 100 channels.The Magnificiently decorated lobby reflects the true warmth of Silver Palm Hotel hospitality. Not only is it elegant and spacious but the mixture of earth tone with touch of moderning gives it a beautifuly styled atmosphere. ... more less