We have been to Arusha for the last 10 years and most of the time we stayed at Arusha hotel for a couple of nights. This hotel has a lot of history and a good location in the middle of Arusha city. We liked very much the laid back atmosphere and the nice style of the hotel which has a nice garden. So far the good news. But in recent years this hotel is experiencing a steady but visible decline. Rooms are meanwhile outdated - bathrooms are run down and in urgent need of rehabilation - not only in the standard rooms but also in the so-called deluxe room which have modern fittings but most of them don't really work. Curtains throughout the hotel are not properly fixed and in a number of rooms in which we and our guests stayed in February 2013 the air condition was either not working or made a lot of noise. The reception area is a mess with large groups arriving and little to no attention to individual travelors. We had asked for quite rooms in the garden wing but most of the rooms were blocked for travel groups. Quality of the restaurant is meanwhile truly mediocre and now for more than 4 years it is not possible to obtain a truly cold beer from the bar. The pool is located in a very nice garden but needs urgent rehabilation which has been the case for more than 4 years. Overall, we are truly disappointed that one of the nice history hotels in Africa is so poorly managed and run down. Next time we will choose another hotel. Pole sana...
- Official Description (provided by the hotel):
- An iconic hotel in the heart of Arusha boasting 86 elegant and sophisticated rooms. Facilities include restaurant, bar, lounge, gardens, gym, swimming pool, wireless internet throughout hotel, 24 hour room service, conferencing and business centre. ... more less
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- Also Known As:
- The Hotel Arusha