If you put everything in a 3rd world context then the Impala is an average to above average hotel. If your context is 1st world you will be sadly disappointed.
There is not much from which to pick in Arusha. Rooms at the Impala vary (we stayed twice), one pretty poor (my wife slept in her clothes), one average at best.
The bathrooms have windows near the ceiling, these windows open on to the corridor and many cannot be closed. This means you keep the bath door closed to keep the cooling from the A/C in your room and not venting to the corridor, which by the way is open to the outside on every floor.
Our rooms did not have mosquito nets. Take DEET with you. We found 100% DEET at Target in the sporting goods dept.
The water carries lots of minerals so the shower heads may be clogged. The hotel will send someone up to take it apart and clean it for you on request. Hot water is available in the morning for 3 hrs and in the evening for 3 hrs. You can only shower and wash in this water. The water is not safe so you cannot brush your teeth in it or drink it, you must use bottled water.
The hotel has an Internet room, no wifi. The cost is reasonable.
The morning breakfast buffet includes eggs cooked to order, most of the rest is consistent with third world offerings ie. substandard. Coffee is good and unlimited. The hotel restaurant(s) are OK. They offer Indian, Chinese and "other" which includes some Italian items, some American fare. The calamari is awful, the pizza not bad.
As in other places in Tanzania, don't eat the fruit unless you peel it yourself, don't eat fresh veggies because they will have been rinsed in contaminated water. Cooked food only. Bottled beverages only. Take pro-biotics daily (Whole Foods) to help defeat any unwanted bacteria in your gut. We took "pearls" and did not have a single instance of "traveler's illness" in the two months we traveled.
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- Also Known As:
- Impala Hotel Arusha