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“Simply beautiful”

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Onsea House Country Inn & Guest Cottage
Ranked #3 of 100 Arusha B&B and Inns
Certificate of Excellence
Utrecht
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Simply beautiful”
5 of 5 bubbles Reviewed 20 October 2013

We stayed three nights in the Onsea / Machweo and had an excellent time. The rooms are beautiful, large and have everything you need. There is a great view on Mt Meru. There are not that many rooms so it never really gets crowded. There is no street noise or other bothering sounds. Staff is very friendly and know how to deal with western tourists. Breakfast was a bit disappointing, but overall we had a wonderful stay in this hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SjoerdUtrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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284 reviews from our community

Traveller rating
    213
    48
    16
    5
    2
See reviews for
53
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Vienna, VA
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

Perfect place to rest up after an international flight before going into the bush. Lovely rooms, excellent chef, views that wow! Only drawback was barking dogs during night! Axel, the Belgian chef, was creative and innovative. Arusha National Park was a great place for a hike with the park ranger.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tenabetsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

In addition to the clean and spacious room, the beautifully landscaped grounds, and the gourmet dinner served in the open pavillion with a night view of the city, we were impressed with the heart and soul of Onsea House. Many of the staff are young adults from very challenging circumstances who are taught everything from personal care to customer service to restaurant skills in an effort to give them the opportunity to create a better life for themselves. When my cellphone was not working properly, the young concierge did his best to help me. And when that failed, the owner gave me the hotel phone to use in order to contact my provider. The owner also arranged for us to visit a nearby school, with which they have a charitable connection, in order to deliver supplies we brought with us specifically for that purpose. A perfect combination- a nice touch of luxury with the opportunity to give back.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 October 2013 via mobile

Beautiful location. Helpful staff. Rooms are a nice size and have a great bathroom - huge tub and awesome shower. Dinner was fantastic, but way too much food. Next time we come to TZ, we'll be sure to spend more than one night here.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCCreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 September 2013

We stayed in Onsea House for 3 nights earlier this year.

We had some concerns about the way the owners treated the local Tanzanian staff. We did some digging with contacts in Arusha and have been told that Onsea have a reputation for not treating their staff respectfully or fairly. This feedback is unsubstantiated, but we wouldn't stay here again based on the information.

Regarding the property, the setting is lovely and we enjoyed staying just out of the centre of Arusha. Our room had a big bathroom with a bathtub and a shower with good pressure. Our room was next to the pool so it was nice to be able to walk straight down to the pool. However, it also compromised privacy as when there was a group next to the pool we could hear them in the room. We enjoyed the food however found it to be overpriced for the quality and serving sizes. The tasting menu was nice but it took a while for each serve to come out, so if you order that, order early.

The hotel itself capitalises on Arusha and it's beautiful surrounds, and on the tanzanian locals to provide great and friendly service. We hoped this would be reflected in the treatment of the staff by management, however sadly this was not our experience.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmeliaMay84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnseaHouse, Owner at Onsea House Country Inn & Guest Cottage, responded to this review, 17 September 2013
At Onsea House we value constructive criticism and input for improvement from our esteemed customers but when something is completely unsubstantiated (as mentioned in the review itself) we feel the right - and need - to give feedback. The review has really touched us. Onsea House is known in Arusha and abroad for its efforts to help the community through employment of people from the neighborhood, continuous in-house training to underprivileged young people and the many benefits we provide our staff (in addition to higher salaries, medical care and proper social security).
We are pleased with the more then positive 7 page review which currently features in PAA Tanzania, the quarterly in-flight magazine of Precision Air (the biggest airline in Tanzania) and the many positive comments from guests, which we believe are a result of combined efforts from staff and management.
I can reassure that we will take these unexpected remarks on the size of the fine dining portions and the noise into account. We can, and do, however, take stock of our operation and with a clear conscience and strong conviction feel that we have a real positive influence on the development and wellbeing of our staff, their families, and a whole community around them. We have many more daily substantiated testimonials from guests who enjoy the excellent, friendly and committed service of happy, loyal staff than we have unsubstantiated rumors.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schoten, Belgium
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

Visiting Onsea House and Machweo, the connecting boutique hotel, was a real dream to us. We visited Onsea House for 10 days and all 10 were unique. We had two beautiful connecting rooms, with a living room in between. On top of that we could swim in our private swimming pool in the beautiful garden. Ideal for a family with kids. The culinary treats from top chef Axel are amazing! Best in the area and far beyond. Dirk is the perfect host and does everything to satisfy and please his guests. Griet is the newest star on the Onsea staff: a true talent in hospitality. It was a real pleasure staying at Onsea House and Machweo!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FredKnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 21 August 2013

My husband and I just stayed in the new Machweo wing of Onsea House. We thought our stay made for a great first night in Tanzania. The hotel and grounds are lovely and our room was beautiful. I took advantage of having a large sunken tub and we both enjoyed our dinner. I would rate the food as good, not great. However, the view from the dining terrace was beautiful and live music provided by a violinist and guitarist created a wonderful atmosphere.

Stayed August 2013, travelled as a couple
Helpful?
Thank ash5704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Onsea House Country Inn & Guest Cottage

Property: Onsea House Country Inn & Guest Cottage
Address: Baraa Road | Moivaro, Moshono Village, Arusha 1259, Tanzania (Formerly Onsea House & Machweo Retreat)
Phone Number:
Region: Tanzania > Arusha Region > Arusha
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 100 B&Bs / Inns in Arusha
Price Range (Based on Average Rates): ££
Number of rooms: 14
Official Description (provided by the hotel):
Onsea House Country Inn & Guest Cottage is voted the best luxury bed and breakfast in Arusha and recommended by several experts as only boutique hotel and hip hideaway in the Arusha/Kilimanjaro region. Enjoy greater comfort and better food than any other guesthouse or restaurant, with more personalized service than in a hotel and more privacy than a lodge resort. Onsea House can be your home base for safaris across northern Tanzania. Machweo Wellness Retreat & Fine Dining offers the guests since September 2011 in total 9 extra spacious rooms, a second swimming pool with sauna and steam bath and a beautiful patio terrace to enjoy a tasty lunch or a candlelight dinner. ... more   less 
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Also Known As:
Onsea House Country Inn & Guest Cottage Hotel Arusha
Onsea House Country Inn And Guest Cottage
Country Inn Arusha
Arusha Country Inn

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