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“Excellent choice for Arusha”
Review of Kibo Palace Hotel

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Kibo Palace Hotel
Ranked #7 of 43 Hotels in Arusha
Certificate of Excellence
Reviewed 7 November 2013

We stayed here for about 3 nights before a Safari and then another night on the way back. This hotel is exellent, and well set up for all sorts of travellers. The rooms are large and quiet. The restaurant food is excellent and given the options around Arusha we stayed in for most of our meals. The buffet is reasonably priced and a good range of options. Food safety was excellent. The pool was a little chilly but welcome on a hot day and a few drinks at the bar and a swim in the afternoon was exactly what we needed. The staff were lovely and very attentive.
NB this hotel hosts a lot of NGO's and local conferences, we had the NGO rate but even at full price this hotel is good value.
Only issue was the interenet access in some of the rooms but you can easily connect at the pool and in reception. Internet was free.

  • Stayed: November 2013, travelled with family
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Thank Miriam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 - 142 of 266 reviews

Reviewed 3 November 2013

I've stayed at Kibo Palace numerous times, over the past two years and it's taken me a while to write this review, but probably it was good that I waited to do so. While the Kibo Palace is a favourite haunt for tourists, what is probably not realised is that it is also an excellent business hotel option.

Pragmatically priced, it has everything a business guest will need. Clean, spacious and well equipped rooms, an outstanding breakfast for a hotel of its class. Most important of all, it has reliable and free wifi at a decent speed. It is well located, and is within easy reach of most locations in Arusha.

It has a pretty, and cosy slightly off-central location in the bustling town of Arusha - thus perfectly placed for quietude as well as a quick step out into any of the other entertainment or dining locations in the town. The staff are uniformly polite and pleasant. It somehow manages to offer a family-run hotel feel while offering big hotel services.

Thumbs up all the way from me.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with this hotel
2  Thank JaiMenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

Stayed here for one night prior to the start of a safari package at another hotel. This is a very good hotel right in Arusha. The rooms are clean and spacious. There is a small swimming pool, but it's cold (like the other pools I encountered in Tanzania).
The staff was friendly. We had a minor problem with our booking through Agoda (I had cancelled an earlier reservation for one and rebooked a room for two, and they were not able to see the payment from Agoda for the new booking), however we were able to clear this up by going back to my email confirmation.
The location is convenient. Once out the front gate, turn left and it's about a 10 minute walk to the clock tower.
Breakfast was included, and this was a nice variety of breads, cereals, fruits, juices, and some hot items. On the afternoon we arrived, the restaurant was setting up for a buffet dinner, and it looked like there might be some entertainment or dancing too, but we just ordered off the menu.

  • Stayed: October 2013, travelled with friends
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1  Thank merrytina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

We stayed here when our two week safari ended. The staff were extremely helpful and friendly. The facilities are limited with only a pool and small surrounds. However the more spacious surrounds come with a much larger price tag. It is a safe place to stay while waiting to head home.

  • Stayed: October 2013, travelled as a couple
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Thank di h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

Very nice hotel, nice rooms, good food and very nice and helpful personal.We had a wonderful stay at this hotel.But the rooms facing the road can be noisy , due to traffic late in the night and due to the motorcycles.All in all it's a nice upscale hotel.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with this hotel
Thank Andreea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Communication/reservations is poor. I booked 2 nights before Safari and for 1 night after Safari. Both reservations had separate booking numbers which is the way it should be. We changed our plans on the return, so I had to cancel the last night. They canceled all reservations! It wasn't a problem, since they had lots of rooms available. But come on already! We arrived at 4AM. to deal with this !
Beautiful hotel with tight security at front gate. Checking for car bombs after Nairboi mall bombing. Refergerator, flat screen TV, good shower, digital room safe. Room was noisy near elevtor. Breakfast is from 6-10AM with omelette station, juices and outdoor/indoor dining. Fitness center and pool.
Bathroom needs hand rails for senior citizens. Bottled water in bathrooms and big comfortable room with king bed. Excellent wine-Versus from South Africa
Thomas at the poolside bar brings great entertainment to the hotel.

Room Tip: Get a room away from elevators
  • Stayed: October 2013, travelled as a couple
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1  Thank xxxtraveltoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Stayed here on a recent trip to Tanzania. The hotel is modern, well laid out and the rooms are well fitted. The food is good, well presented and there was plenty of choice too. It is handy for the centre of Arusha, although you may want to take a cab rather than walking in. It is a favourite with local families - there were two weddings whilst we were there, a corporate function, and families using the pool and eating on Sunday. The pool although not huge is a welcome addition in the heat. There are pretty grounds and there is a secure boundary with security present at the entrance. You wont go wrong if you book in here.

  • Stayed: October 2013, travelled as a couple
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1  Thank Shirley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kibo Palace Hotel

Address: Old Moshi Road | P O Box 2523, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Arusha
#3 Luxury Hotel in Arusha
Price Range: £157 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kibo Palace Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
KIBO PALACE HOTEL: Named after the highest peak of Africa’s highest mountain, Mt Kilimanjaro, Kibo Palace Hotel is one of Arusha's most exciting and innovative luxury hotels. The contemporary and African decor gives this gem in the heart of Arusha a great attitude. The hotel is located 45 minutes drive from Kilimanjaro International Airport (KIA) and a 15-minute walk from Arusha city center and the Arusha International Conference Center. The hotel hosts professionals, the business community and international organizations to a Corporate Networking Cocktail every last Thursday of the month offering them a platform to exchange ideas and enhance businesses and also encourage personal growth for the professionals through inviting great speakers to these event. Kibo Palace Hotel offers a range of diverse facilities for both business travelers and leisure stays. These include:- 77 tastefully designed luxurious guestrooms and suites. All rooms are equipped with modern amenities to make the stay comfortable.- Fully-equipped conference and meeting facilities which can accommodate up to 150 people, well-appointed with the necessary modern equipment – Wireless Internet, Video Conferencing Facilities, LCD Projectors, State-of-the-Art Audio Visual Equipment and secretarial services.- The Kilimanjaro Restaurant will satisfy the most discerning gastronomic connoisseur with a splash of African, Continental, Asian or Oriental cuisine.- The Lounge Bar at Kibo Palace Hotel is a pleasant and sophisticated meeting place, ideal for an aperitif or an after-dinner drink. The guests can relax and sip wines, champagnes and classic cocktails prepared by expert barmen. The hotel has a happy hour and live entertainment every Wednesday and Friday evening from 05.00 p.m. to 08.00 p.m.- The Pool Bar is located near the swimming pool with a view of our lush gardens as a sundowner serving a variety of fresh juices and snacks. Recreational facilities include- Outdoor swimming pool set in landscaped gardens.- Health & fitness center with state of the art gymnasium, sauna, steam bath and massage parlour.- Arusha Gymkhana’s 9-hole golf course and 7 tennis courts are situated 3 minutes drive from the hotel. Other services: Forex bureau open from 07.00 a.m. to 10.00 p.m., Airport transfers and car hire, VIP airport transfers in luxury vehicles, Gemstones boutique, Event Management, Safari bookings, Wireless internet complimentary for all in-house guests. The beautifully landscaped lush garden around the hotel’s pool area is one of the most prominent venues in town for staging wedding and outdoor functions. We offer a variety of facilities and rooms, specially adapted bathrooms and wider access for wheelchairs, as well as other facilities including parking for physically challenged persons. Kibo Palace Hotel, with its diverse facilities and friendly service, is a preferred destination for international travelers, holidaymakers as well as local businessmen and families. The multinational management team of the hotel is continually strives to provide excellent service maintaining an international standard for all its facilities on offer; all these combine to deliver an unforgettable personal experience. ... more   less 
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Also Known As:
Kibo Palace Arusha

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