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“This is Paradise. Wow.”

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Moracea by Khao Lak Resort
Ranked #14 of 70 Hotels in Khao Lak
Certificate of Excellence
Reviewed 9 February 2014

After resort-hopping along this particular beach strip, we were nearing the end of our trip when my brother came across Khao Lak Resort. And WOW, am I ever glad he did!

We found Khao Lak's hidden paradise! It was reminiscent of those resorts/scenes from travel magazines I used to longingly look through when I was younger.
The resort spreads over an expansive lush land. Everywhere you look is green or rustic, authentic-looking Thai villas or more luscious green!
I'm desperately trying to find the appropriate words in my vocabulary to describe the gorgeous design of the room and resort. In the absence of finding the right words, I've attached some photos in the hopes that these pictures will suffice.

There is a little buggy that will take you from one end to another. You are right on the beach. You are eating delicious Thai food right on the beach. You are in Paradise. Enjoy it!

  • Stayed: September 2013, travelled with family
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3  Thank Kat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 15 February 2014

Dear khun Kat W,
Greetings from nature friendly of Khaolak Resort.
The management and staff are very delightful to read your value comment about your recent vacation at Khaolak Resort and we are truly happy that you have found us as featured in one of those Travel Magazine which you have been longing since your childhood. We are very happy that Kholak Resort made you a place of your were dreaming at.
Khaolak Resort designed as a real distinguishing character with carefully decorated as is befitting with green or rustic – to all the travellers who fascinating to (love) the style of Chinose-Portugese .
Khaolak Resort is a very unique comparing with the rest of hotels along the coastline of Khaolak area.
We pride ourselves in being able to offer the surreal unadulterated tranquility of nature, allowing you to relax along the 400 meters of quiet beachfront while watching the rolling waves until the sun disappears behind the horizon.
We always want our guests to be able to take home fond memories of their Holiday at KhoaLak Resort to tell their friends about.

Warmest regards,

Daeng Nithithoranan & Team
Front Office Mananger

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581 - 587 of 1,311 reviews

Reviewed 5 February 2014

My husband and I spent the last part of our Thailand holiday at this resort. We had a break of three days at Elephant Hills Camp and the hotel willingly kept most of our luggage for us. For our first few days we were upgraded to a beachfront villa with fantastic views of the sea and miles of sandy beach. This also had a rear private entrance to the pool. When we returned from the Elephant camp we had a superior room 347. Again we enjoyed the location, set high in the grounds giving a great view of the resort. The only negative aspect is that all the accommodation is in need of an update, which I understand is to be undertaken in the near future. The staff were friendly and helpful and the buffet breakfast superb with a wide choice of food to suit all tastes. We found a beach bar 'Peter's' where we had great food. All in all a corner of paradise.

Room Tip: Not suitable for those with walking disabilities as the Resort is very hilly
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  • Stayed: January 2014, travelled as a couple
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1  Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 8 February 2014

Dear Khun Angela L,

Sunny greetings from Khaolak Resort.

Thank you very much for your positive comments about your holiday experience at Khaolak Resort.

We are delighted to know that you enjoyed both segments of your holiday at Khaolak Resort. We always try to give a little extra for our guest during their stay with us to ensure they have a wonderful holiday.

Starting this coming April, we will close during the raining season to allow us to do a complete renovation of the hotel. We look forward to your returning so you will be able to enjoy the new look of Khaolak Resort.

We look forward to welcoming you back again in very near future.

Warmest regards,

Daeng Nitthithoranan
Front Office Manager

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Reviewed 4 February 2014

We booked this place by chance as we got a good deal on a hotel site - and we're very glad we did. The resort is truly wonderful, it exceeded all our expectations.

We were lucky enough to get a free upgrade to a superior bungalow. The bungalow was really nice and had a wonderful view of the beach and the surrounding trees. We felt as we were almost the only ones at the resort (even though this wasn't the case) as they have done a great job making the bungalows feel private and secluded. We fell asleep hearing the sound of the waves and the crickets - very relaxing.
I did however lack storage in the bungalow as I am one of those who likes to unpack my suitcase wherever I go. The internet connection was rather slow and could definitely improve.

The staff were all super friendly and did everything they could to make sure we had a wonderful stay. Our 3-year old son was treated like royalty by the staff.

There was a big selection to choose from at breakfast and the view from the breakfast area and the restaurant on the beach was breathtaking.

The pools were really nice and the beach was amazing. A beautiful calm beach with very few people on it.

We took a cooking class at the resort and it was time well spent, really interesting and tasty. So if you have the time I really recommend it.

We had a wonderful time and if we ever go back to Khao Lak we will definitely be staying here. We stayed a few nights at another resort but this was so much better.

Room Tip: Get a bungalow!
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  • Stayed: January 2014, travelled with family
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2  Thank Jennifer_and_Erik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 8 February 2014

Dear Jennifer_and_Erik,

Sunny greetings from Khaolak Resort.

Thank you very much for your kind comments and review on TripAdvisor. We are always very grateful to read these reviews as they help to aspire us to work much harder in order to compete with other local four stars hotels. Nevertheless, your review will assist all future travelers around the world to consider staying at KhoaLak Resort for a memorable holiday in the KhoaLak region.
We are all very pleased that you found Khaolak Resort both for location and services fully meet or exceeded your expectations. It is rewarding to learn from our guests that they enjoyed their holiday with us.

We look forward to welcoming back again very soon.

Warmest regards,

Daeng Nithithoranan
Front Office Manager.

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Reviewed 31 January 2014

We have just returned from a 10 day stay in Khao Lak resort and it was amazing! I wouldn't fault this resort at all! Staff were most welcoming, friendly and super efficient! We stayed in a beachfront bungalow which was superb! On one the side the wonderful beach, on the other a private entrance to the extremely well maintained pool! What a delight to wake to the sound of rolling waves and by the time we had returned from breakfast each morning the room was cleaned, towels replaced, mini bar filled- all set to order! A short walk to town there are plenty of restaurants and bars although we were very pleased with the quality of food available at any of the resorts 3 restaurants. A short stroll down the beach led to peters bar where you will always be welcomed for a drink and some laughs! If you are looking for the perfect place to unwind in the most beautiful surroundings then this resort should meet all your wishes! Peaceful and relaxed- a little slice of paradise! We were devastated to leave and certainly hope to return!

  • Stayed: January 2014, travelled as a couple
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2  Thank emmawarns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 6 February 2014

Dear Khun Magical,

Greetings from the sunny beach of ‘ Khaolak Resort’.

It was a great pleasure to read your holiday experiences with us and knowing that your recent stay with us was the perfect place to spend your holiday in Thailand. It is also rewarding to read how you enjoyed the services and all of our facilities.

Management and staff, would like thank you and look forward to have another opportunity of welcoming you back again in very near future.

Warmest regards,
Daeng Nithithoranan
Front Office Manager

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Reviewed 27 January 2014

When we arrived at Koh Lak we were greeted with a tea and lovey Thai welcome. Our first impression was we had arrived to a beautiful scenic paradise our expectations more than met. My friend and I wanted to have some chilling time and have a lovey setting to enjoy whilst taking stock of our lives. We certainly found it here. The ambiance was amazing, the weather (January 2014) perfect both day and night (30 C day, 22/24 night), the beach and sea, white and blue with plenty of space for all.(no Rain, yippee as we are from England!! but windy at times) You could walk some 4 km to enjoy the sea and sand, with bars and restaurants and massage parlors all along. Very orientated to couples and families had just the right peacefulness. If you wanted to up the tempo a little going into the town would up the beat.. Sleep was a challenge a few nights due to high winds but not stormy.

We had booked a beach bungalow which looked perfect but we were given an upgrade! to a pool villa.....wow...our own pool as well. I cant say more than it was the best 11 nights for a beach orientated holiday. In the town lots of restaurant opportunities our favorite was 'Chef Restaurant' lovely lady owner called Aoy, recommend a try. and dont forget the Moo Moo club!!

Room Tip: Always go for a minimum of a deluxe beach bungalow or pool villa if you can afford the diffierence
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  • Stayed: January 2014, travelled as a couple
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3  Thank Raymondo838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 29 January 2014

Dear Khun Raymondo838,

Greetings from the sunshine beach of Khaolak Resort.

Thank you very much for your impressive comments on Trip Advisor about your recent stayed with us.

We are sincerely happy that you enjoyed your upgrade to pool villa as well was pleased with our service. Your positive review is very kind and will be helpful to our future guests.

We look forward to welcoming back again soon to Khaolak Resort and thank you once again for the review.

Daeng Nithithoranan (Sun)
Front Office Manager

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Reviewed 21 January 2014

Khao Lak Resort
We stayed here for 3 weeks late December 13 to mid-January 14,
We arrived rather jet lagged, check in was fairly painless and after we had a few hours’ sleep we took a look around. It soon becomes apparent that this hotel is quite large and very spread out and on many levels, so to get anywhere involves going up and down various steps and slopes. At first you don’t really notice because the whole hotel is actually in the jungle, but after a while getting about can become a bit of a chore.

The winning/redeeming feature of this hotel is its situation, in the jungle, and by the beach which is just stunning, given that this hotel was full it certainly does not give that impression and it was mostly very peaceful and quiet.

LOCATION: The hotel is on the south side of Khao Lak and in a slightly elevated position but definitely on the quieter end of town (which is a plus) with some other large hotels around it. During the day there are always taxis waiting at the entrance to take you anywhere you fancy (but oddly not in the evening) the main drag is 100 Bhat the market is 150 Bhat but we found within 10 minutes’ walk there are many eateries and shops. We found the market held on Monday, Wednesday and Saturday to be well worth a visit there was amazing amount of different street food to eat plus bars and the obligatory tat stores but all good fun.

THE ROOM(S): After check in we were driven to our first room (424) which was well appointed with large bed and separate bath/ shower rooms all clean and tidy nothing to find fault with and a great view. The room is located at the back of the hotel grounds near the main road at the top of a hill and quite a hike down to and back up from the pool and beach. On the second day we began to feel that we were a little out of the way and asked to be moved nearer the pools and beach, were told yes but not for 7 days as they were fully booked, at the time we weren’t too fussed by this. So after a week we were moved, a little bit annoyed as we had asked to see the new room before we moved, this never happened.
The new room (347) was indeed closer to everything with a decent view but it became obvious this was an older building and a bit smaller and only a bath shower combo a facelift would be good, and the balcony was over looked slightly on one side, would we have moved if we were given a preview? Probably not, but by this stage, after having a couple of conversations with the reception staff we decided it’s not worth the hassle as it always seemed we were inconveniencing them for whatever reason. Anyway every day the room was made up and each day you are given 2 small bottles of water. One point to note in the shower for both rooms the tap has a bit of a” hair trigger” it is either set cool or you move it a micron to the hot side, and instantly you are in lava hot scolding territory, maybe an issue with small children!
Also beware There is building work ongoing behind this block at the moment so there is some noise as another large building is erected the noise is noticeable from the room and pools at this end of the resort.

FOOD: Breakfast was ok with quite a variety that should keep most people happy; you can have eggs any way you want then( provided they are fried hard boiled or in an omelette!) My partner asked for poached and scrambled on a couple of occasions but was told the same each time, and after a week and a half it all did become rather samey.
Lunch was very good when we ate at the hotel all food was very well presented and really tasty be it Thai or other, the Thai food was toned down for delicate western palates but hey if you want spice…ask! You could order at the main restaurant area or at the small bar a hundred yards away to the left as you faced the sea.
We never dined in the evening at the hotel, reasons, Firstly, there are plenty of places to eat just down the road, go to the hotel entrance and turn left 5 minutes’ walk max to at least 4 restaurants with many more further on. Secondly but more importantly Lack of atmosphere after about 7pm everything just seems to go dead at the hotel, there are people dining but it is deathly quiet, so we decided to give it a miss.
I know this has been mentioned before in other TA reviews of this hotel and I can totally agree with them, The one thing this hotel desperately needs is a focal point a cocktail bar somewhere people can chill out and mingle/ chat in the evening unfortunately without it this place lacks a character or personality.

SUNBEDS: There is a “no reservation of sunbeds” policy here, but I can tell you that absolutely no one pays any heed to it, and from what I saw the hotel does not enforce it anyway! Kind of amused me that every morning the usual suspects (Germans) got up at first light to reserve sunbeds and yet all day there were tons of empty ones around them, still I suppose they’re happy! Given the fully booked status we still always managed to find plenty of unoccupied sunbeds (pool or beach)

THE BEACH AND POOLS: well I have to say very impressed with the beach, it is in a National park so no sunbeds allowed on the beach, the sand is fine and golden and the snorkelling in the rocks just off the beach is pretty impressive too providing the water is clear, did not see any beggars hawkers or dogs at all so another bonus and for sundowners Peter Bar to the Left of the hotel was quite a popular place.

The pools are plentiful and wind their way through the resort and can be quiet and often are, but what does tend to happen is parents with kids tend to materialise in the afternoon after being on the beach as it is more shaded, and then it does get noisier!

THE STAFF: The Manager was very approachable, but the majority of staff were less so, I don’t know whether it was the time of year and they were overwhelmed but it was hard to get a smile from anyone, they all seem preoccupied or just getting on with their jobs they just seemed indifferent.
If you read through many TA reviews as I have, the underlying thing that can make or break a holiday for people is the attitude of the staff.

The only time when we saw the staff come to life a 3rd of the way through our stay was at the New Year’s party then it was a totally different atmosphere and what a party really spectacular in every respect outstanding, however the next day …back to normal.

Unfortunately it seems that in “the land of a thousand smiles” at this particular resort they leave them at reception at the start of the day! I should qualify this further and say we hired a car and visited 5 or 6 other hotels in the vicinity (including our first choice) and without exception the greeting we got was really warm and welcoming from all the staff we met as we looked though those hotels….stark contrast!

To cap it all off after a 3 week stay there was no goodbye, and no did we enjoy our holiday? Just “thanks your pick up is at 5” nice touch!

I understand that this year there is going to be some building work carried out and various things are being rebuilt and moved let’s hope they improve this hotel for the better.

I would give this Hotel 3.5 stars if TA would let me but it won’t and 4 stars would be, for me, too generous.

We really wanted and tried to like this hotel it was just a combination of little things that let it down, ok this was not our first choice of hotel but we booked late and saw TA showed really good reviews so we went with this one instead.

Don’t get me wrong we did have a fantastic holiday but, in the end, we were quite glad to leave.

We will come back to Khao Lak but not this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 11 February 2014

Dear Khun 1000-Yard-Stare,

We thank you for your review of Khaolak Resort in TA. We are happy that you find the hotel to your liking.

At the same time we also regret that you find some things, especially staff behavior, not to your satisfaction. We have made our own investigations and think that some of the people you came across were not from our Food & Beverage department. They appear to be our back office staffs and unfortunately are not too experienced, due to their language competency, when coming face-to-face with our guests. We have since informed all department heads of the sensitivity of this matter and to ensure their staffs show a more positive and friendly appearance to all guests, regardless of whether they are front or back office staffs.

We note your comment about the lack of variety at our breakfast egg station. We have a variety of egg dishes but these remain the same as we assume they should be sufficient to our guests’ needs for a 1-2 week stay. However, we make changes to our other hot dishes over a 1 week period so as to increase the variety of dishes available.

We have also taken into consideration your other comments and will try to make improvements where possible. We thank you again for your feedback and especially for the favorable comments you have for us. Meanwhile, we cherish the hope that you may have a change of heart and visit us again in the future. We would be most happy to welcome you back to our new and expanded property, should that opportunity be made available to us.

Warmest regards,

Daeng Nithithoranan
Front Office Manager

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Reviewed 14 January 2014

iam staying hare 1week thare is very good staaff and very friendly service excellent food is ver y good. room service is also good and the atmosphere of the resort is very scenic. i would suggest you to visit this place once.

  • Stayed: January 2014, travelled with friends
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Thank tilak t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaolakResort, Front Office Manager at Moracea by Khao Lak Resort, responded to this reviewResponded 17 January 2014

Dear Khun Tilak t,

Greetings from the sunny beach of Khaolak Resort.

Thank you for your kind comments on trip advisor regarding your recent vacation with us at Khaolak Resort.

We are always delighted and thrilled to know that our guests had enjoyed their holidays, as well our services and all facilities while they stayed at the Khaolak Resort.

We truly appreciated for sharing your holiday experience with us and we look forward to seeing you again in very near future.

Best regards,

Daeng Nithithoranan (Sun)
F. O. Manager

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Additional Information about Moracea by Khao Lak Resort

Address: 26/20 M.7 Petchkasem Rd | T. Khukkhak, Khao Lak 82190, Thailand (Formerly Khao Lak Resort)
Phone Number:
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Spa Hotel in Khao Lak
#12 On the Beach Hotel in Khao Lak
#14 Luxury Hotel in Khao Lak
#18 Romantic Hotel in Khao Lak
#18 Family Hotel in Khao Lak
Price Range: £40 - £395 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moracea by Khao Lak Resort 5*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to Moracea by Khao Lak Resort, carefully designed so that our guests will experience a new dimension in comfort and luxury while maintaining the original concept of a private holiday within a natural and peaceful environment. ... more   less 
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Also Known As:
Khao Lak Hotel Khao Lak

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