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“simply amazing”
Review of Casa de La Flora

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Casa de La Flora
Ranked #3 of 70 Hotels in Khao Lak
Certificate of Excellence
Reviewed 29 March 2014

Wonderful holidays at a wonderful place. The employees are so nice and warm welcoming. The Hotel is super amazing and it's only a short walk to the local area with markets and restaurants as well. The rooms/villas are spacious and the private pool is amazing.

Stayed: March 2014, travelled as a couple
Thank TomG20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 31 March 2014

Dear Signature, Tom G 20, Bern Thank you very much for details review feedback during you visits us. We are delighted to hear that you were able to enjoy your overall stay and food offering. It is our goal as Casa de La Flora to create as comfortable and accommodating a stay for our guests.We are thrilled that we will be able to welcome you back before too long and enabling us the chance to take care of you once again. Best regards, Jirapa Lertkulthana Resident manager and Casa de La Flora team

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202 - 208 of 520 reviews

Reviewed 28 March 2014

This being the last of 4 stops on our honeymoon.

We can truly say we have been treated like royalty while staying in our Beachfront Pool Villa.

With a complementary milk bath and brut sparkling wine on arrival in our room. Not to mention the super efficient checkin process accompanied with welcome drinks and cold towels.

The food was amazing and everything was served in abundance.

Awesome staff with Simon the F&B Manager leading the charge!

Lots todo around the hotel as well.

Really a must on any honeymooners trip!

  • Stayed: March 2014
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Thank WouterVdG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 31 March 2014

Dear Signature, Wouter Vdg, South Africa, Thank you for your review and the great praise to all our team. I shall take the greatest pleasure in passing on your kind words to K. Simon and our casa team. Please feel free to contact us if you wish to return to Khaolak and we look forward to welcoming you back in the very near future. Best regards, Jirapa Lertkulthana resident manager and Casa de La Flora team

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Reviewed 22 March 2014

This a very lovely boutique hotel. There are only 35 villas and the views are amazing. The rooms are beautifully furnished and room service is excellent. The restaurant is very pleasant an serves a variety of local and international dishes. The spa was a disappointment as the staff didn't speak English and it was impossible to get an appointment organised. Access to the beach is limited as the tide is in in the morning but when it goes out the walks along the beach are fantastic. I would not recommend this hotel with a family with small children as there are too many steps - also the pool is not suited to your children. It is perfect for a couple wanting a few lazy days away together.

  • Stayed: March 2014, travelled with family
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1  Thank JaneP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 25 March 2014

Dear Signature Jane PP-UK, Thank you for your helpful feedback from your family, we truly appreciate your time and effort in sharing your thoughts about your experience at our resort. We are glad you enjoyed the resort, cuisine and guest facilities. However, we’re very sorry that we could not organize your appointment to suite your time for spa treatment. I shared your kind comments with our spa manager in order to enable us to improve on guest service experience in the immediate future! We wish to have a chance to perfectly taking care you for the next visit. Best Regards, Jirapa Lertkulthana Resident Manager and Casa team

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Reviewed 19 March 2014

We booked a casa pool suite as there were 3 of us staying. The accommodation was to be honest lovely, large bathrooms and lovely décor. The only thing about the room is that the lighting and air conditioning systems are overly complicated and don't quite work completely - which seems to sum this hotel up.

The design of the hotel is great, really contemporary but as the sun goes down, the only lighting are small almost cats eyes lights which quite frankly don't do the trick. When you have waiters constantly banging into your table, you know something isn't quite right. Small lights are provided for reading the menu at dinner but that doesn't really help climb the stairs and go along the passage to your villas.

Food is fine. Great chicken satay and a lovely tuna salad but that's about it. The breakfast menu isn't exactly vast. The servers are sweet but not what I would call efficient. At each meal at least one thing was forgotten, with our lunch on our last day taking nearly 2 hours and the waiter actually forgetting one of the main courses.

There is no beach per se, but the sea is accessable after the tide has gone out which is fine as sun loungers are provided on the overlooking grassy area. There is a pool but it is tiny. It has 4 seats in the sun and 2 out of it. Thank goodness we were the only ones using it as it would get quite uncomfortable if there were more people there.

On our last day we tried to book into the spa as the weather looked overcast. We went into the spa at 830 and booked 2 appointments for 9am. When we returned, our therapist told us, in extremely broken English, that we couldn't have any treatments. Then she seemed to change her mind and told us one could come at 11 and one could have one at 9. So, I duly waited while she went downstairs to prepare. Around 5 minutes later, someone else came in and told us infact we couldn't have an appointment at all. We got no apology and were even told that we had misunderstood the therapist which was totally untrue. I accept that English is not the first language but I at least expect someone working in a spa that offers waxing and lymphatic drainage to speak a bit of English - how would you be able to tell her if she was hurting or if she had burnt you? To be fair, we did complain to the front desk who were more than apologetic.

All in all this is a nice place, but it's just not quite right. With the plethora of fantastic resorts around, this really needs to up its game.

  • Stayed: March 2014, travelled with family
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2  Thank marni2560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 24 March 2014

Dear SignatureMaeni2560, Singapore, I would like to extend my personal thanks to you for taking the time to comments on our services during your recent stay with us. We glad to hear that you like our room and resort design. We constantly strive to improve ourselves and room function and are very grateful for any suggestion. However, we apologize for not having met your expectations of our Food and Beverage and Spa service. We have shared all of your service points with our manger so they can address this with their team to enable us to improve on guest service experience in the immediate future! We wish to have an opportunity to welcoming you back and looking forward to perfectly talking care of you again. Jirapa Lertkulthana, resident manager Casa de La Flora and Casa Team

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Reviewed 16 March 2014

My wife and i stayed at casa de la flora in october last year as part of our honeymoon and after the mayhem of bangkok it was truly amazing.Nothing was too much hassle for the staff,the room we had was huge(the bath was about as big as our bathroom)and with free minibar restocked every day we certainly made the most of it.we booked the private dining on the roof terrace one night and i have never seen so much delicious food and attentive waiting staff.restuarant manager and one of the girls at reception deserve special praise for looking after us.really hope to go back one day.

Room Tip: if you are lucky enough to go any room will do.
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  • Stayed: October 2013, travelled as a couple
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Thank lorenzo101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 18 March 2014

Dear Signature, lerenzo101-Perth, UK, Thank you very much for details review feedback during you visits us. We truly appreciate your time and effort in sharing your thoughts about your experience at our resort.Our team pride themselves on ensuring that every guest feels completely at home whilst they are with us. We are thrilled that we will be able to welcome you back in the near future and enabling us the chance to take care of you once again. Best regards, Casa de Laflora management and team

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Reviewed 15 March 2014

Beautiful hotel! Amazing location and excellent staff! Everything is top notch! We were made to feel welcome from the moment we arrived! Hotel is a luxury oasis, walking distance to great restaurants! Perfect!

  • Stayed: March 2014, travelled with family
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Thank Emma19812014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 18 March 2014

Dear Signature, Emma19812014, Manchester - UK, Thank you very much for your review of your recent stay with us. We are delight you and your family thoroughly enjoyed our Studio pool villa and resort facilities and staff services. I will share your kind compliments to the rest of my team. Please feel free to contact us when you wish to return to Khaolak. We look forward to welcoming you back in the very near future. Best regards, Casa de Laflora management and team

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Reviewed 15 March 2014

Highly recommended hotel, fantastic location, perfect for honeymooner couple or the family. A very best service staffs.

The food menu is varied and also excellent, and the views from the bar/restaurant at sunset are breathtaking.

We could not have asked for a more relaxing and enjoyable break

Sirilak sirikul, Bangkok

  • Stayed: March 2014, travelled as a couple
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Thank Sirilak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resident_Manager_LFR, Manager at Casa de La Flora, responded to this reviewResponded 18 March 2014

Dear Signature , Sirilak S. Thailand, Thank you very much for choosing Casa de Laflora for your honeymoon destination. We are delighted to hear that you were able to enjoy your overall stay and food offering. It is our goal as Casa de La Flora to create as comfortable and accommodating a stay for our guests. We are thrilled that we will be able to welcome you back before too long and enabling us the chance to take care of you once again. Best regard, Casa de Laflora management and team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Casa de La Flora

Address: 67 / 213 Moo 5, Khuk Khak, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Khao Lak
#3 On the Beach Hotel in Khao Lak
#3 Luxury Hotel in Khao Lak
#11 Romantic Hotel in Khao Lak
Price Range: £169 - £488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa de La Flora 5*
Number of rooms: 36
Official Description (provided by the hotel):
Casa de La Flora, one of the best new hotels by Conde Nast Traveller’s Hot List 2012 is located directly on the beautiful, palm-fringed beach of Khao Lak, just one-hour drive by car from Phuket International Airport. This ultimate design resort with stunningAndaman views as well as its friendly service warmly welcome visitors from across the globe. We are proud of being the first modernist hideaway in Khao Lak, presenting cutting-edge architecture and unique design amid tropical nature. Whether you’re looking for a romantic hideaway or a luxury holiday experience, Casa de La Flora is definitely a perfect choice. ... more   less 
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Also Known As:
Casa De La Flora Hotel Khao Lak

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