Service couldn’t have been better. Enjoyed our stay. Great beachside pool. Breakfast was excellent. They packed a breakfast when we left early for a Surin island tour. Upgrade to villa was terrific. We’ll be backMore
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I was looking forward to a couple of days here but was not impressed! It's a mere shadow of the Cape Panwa and Kantary Bay Phuket
Rooms are a long walk from reception there's hardly anything open and menu in the restaurant is extremely basic and food quality is not good although the waiter was very friendly and bent over backwards to please us
The toilet's in the swimming pool are a disgrace I doubt anyone has checked them in months basically birds fly into them and their droppings are very evident
There are no mama noodles provided as is the norm for kantary properties not any cooking facilities or face towels in the bathroom
Also no washing machines in the room yet they charge 100 baht for coin machines that are normally 30 baht really?
Kantary Bay for me only next visit
Dear Spec119,
Thank you for your very reasoned review of Kantary Beach Hotel, Khao Lak. We have taken note of your views and we will pass them to the appropriate department. We hope that on your next visit you will notice the difference.
At Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.
Yours sincerely,
The Management of Kantary Beach Hotel, Khao Lak.
We had a great stay in the Kanatary for a short break for our anniversary. It is our 3rd visit staying in one of the private villas. These villas are well located to the restaurant and beachfront and one of the pools. They are large, very comfortable and well equipped. All the staff were really great as always, especially Mr Nong from the restaurant and the Reception Manager and the young man who is the supervisor called Krit who we used mostly for the golf cart service to and from our car at reception. We had a great Thai meal (Very reasonably priced) as room service the first night, which as the weather was bad, was really convenient. The internet was good and stable throughout our stay.
My points of criticism would be that the TV in the room is old fashioned and doesn't have a workable USB port to watch any files and the cable package is very limited (one English channel) if your not Thai. There were no DVD's offered even though there is a DVD player. The breakfast which is usually a buffet is currently only served as A La Carte due to the Covid situation, which is fine but we would have liked a bit more selection on the hot food choices and the bacon had been pre cooked and was cold and hard and should have been made to order as there were very few guests staying during our time there.
Dear Dorlreland,
Thank you for your very positive comments on your latest visit to Kantary Beach Hotel, Khao Lak and for your kind compliments to our staff. We note your observations on the in-room entertainment facilities and the breakfast. We have passed on your suggestion regarding the bacon to our Restaurant Manager for consideration. We hope very much that, despite these little niggles, we may have the pleasure of welcoming you both back once more in the future.
At Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.
Yours sincerely,
The Management of Kantary Beach Hotel, Khao Lak.
I came here with my family and stayed for 3 days. The hotel has nice private beach and swimming pool. We had our meals at the hotel's restaurant. Tasty food and good ambience. The staffs are very friendly and helpful. We really enjoyed our stay.
Dear DianawR8858ME,
Thank you for your brief but clearly satisfied review for your stay with us at Kantary Beach Hotel, Khao Lak. We are pleased to have offered you all a break of comfort and relaxation and we look forward to welcoming you back in the future
At Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.
Yours sincerely,
The Management of Kantary Beach Hotel, Khao Lak.
Stayed in January for our 2nd visited (visited Jan19 previously) and once again found the hotel and entire experience outstanding
We stayed in a villa (1155) which was excellent with a big comfortable bed, great bathroom with both indoor and outdoor shower. There is also a comfortable lounge and useful kitchen. The villa was kept very clean
We stayed on a full board basis and the food was exceptional. Great breakfasts and both Thai and European dishes at lunch and dinner.. Three evenings a week were themed buffets. Hygiene standards are very high and we can't speak too highly of the staff who are all highly efficient and friendly
Reception staff were very helpful and friendly
The beach is fantastic with loungers for everyone. The hotel provide plenty of towels which are replenished regularly.
We love this hotel so much we have already booked again for January 2021
Dear Colswim,
Thank you for taking the time to send us such an enthusiastic review of your second visit to Kantary Beach Hotel, Khao Lak and for your compliments to our attentive staff. We look forward to seeing you both back with us next year.
At Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.
Yours sincerely,
The Management of Kantary Beach Hotel, Khao Lak.
Staying here is a pure pleasure, we stayed in one of the villas and were more than satisfied. Big spacious villas with nice bathroom and outdoor shower. The hotel staff is very friendly, except for our meeting with the guest relations. She did not seem as serviceminded as the rest of the staff considering the non friendly greeting we received and that was sad considering it is her you want to ask questions to and book taxis etc. But overall our stay was enjoyable to the fullest. Good breakfast and great location and if I have the possibility I will come back. One wish is that the pool service is more frequent so that you can order drinks straight from there.
Dear Fringblom,
Thank you for your very positive review of your visit to Kantary Beach Hotel, Khao Lak. We apologise you were slightly put off by our Guest Relations Officer. We will address that point to avoid any further misconceptions. Similarly we will look into the frequency of service at the pool. Our aim, after all, is to give our guests the best holiday experience possible. We look forward to welcoming you back in the future.
At Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.
Yours sincerely,
The Management of Kantary Beach Hotel, Khao Lak.
