We stayed for 11 nights this month, March 14. This resort is very quiet and very relaxing. We stayed in a premier villa.
Excellent rooms, very large and everything you could need provided. Bottled water daily, well stocked mini bar, tea and coffee.
WIFI that really does work with no problems
Drinks, cocktails with branded spirits
Food menu for lunch at bar very varied and reasonable price, both Thai and continental items available.
Good choice of food at breakfast. Buffet style with omelettes etc cooked to order.
Very friendly and helpful staff, especially Ed, Tai, Bai and Jai-Jai. Thank you Tai for my espresso martini.
Brilliant location, close to many restaurants and massage places on the beach and close, 15 mins, to Khaolak centre, 300thb in a taxi.
Swimming pools, warm, clean and lovely swim up bar. Plenty of sun beds without having to get up at the crack of dawn.
WHAT COULD BE IMPROVED
I have not given five stars, but the reasons for this are all very minor and would not take much to put right.
We arrived after a long flight at 23:00. We were checked in quickly and taken to our room. We started to unpack but being hungry and thirsty decided to go to the bar. It was closed. We headed to reception and asked where we could get food, we were told nowhere and we would have to wait for breakfast. For a hotel of this quality the ability to get something like a sandwich 24 /7 would be expected.
In the room we were disturbed several mornings whilst enjoying our morning coffee by the cleaner, this was before 9 am. Through the door she could see we were sat in bed but still knocked. Supplying a do not disturb sign would overcome this problem.
There is a shuttle bus into Khaolak. We were advised at check in and by our tour operator and their rep in resort that this was free. On going to book the bus we were advised it would cost us 150 THB per person as we were going after 4pm. We know this is not expensive and it is not the cost that bothered us. It is being told that the bus is included and then it is not. We got a taxi which cost us 300, the same price and took us exact key to where we wanted to go.
Plenty of sun loungers but for comfort some kind of cushioning would be preferred.
It has been mentioned before that lack of staff speaking. English is a problem. We are very open minded, we are in Thailand so why should people speak English? But it did become annoying at times particularly at the bar and in reception when asking of the simplest things. Ed and his cousin who had just chained the bar staff were excellent and also Bai. Perhaps employing one fluent English speaker at reception would help.
Vary the night time entertainment, it is the same band every night, all be it some nights have additional themed activities.
At check in and when we were shown the room we were given flip flops for use. In other hotels we have stayed in of this quality these have always been free to take away. We assumed the same here as there was nothing to indicate anything differs. Until check out when we were told they were £5 a pair. We gave one set back but had to pay for the other. We didnot know we had been wearing shoes worn by others.
we had a fabulous holiday and the improvements are only minor things. I would recommend this hotel to couples wanting a very quiet, relaxing holiday. It is very quiet at night with the bar closing at midnight and most customers off to bed way before this time,
- Official Description (provided by the hotel):
- "Creating memories, in romantic location... Beyond Resort Khaolak." Unspoiled sands, untouched nature, and undisturbed relaxation; Beyond Resort Khaolak is situated an hour north from Phuket International Airport. Famed for its white beaches, slow life style, and natural surroundings Khaolak is the quieter alternative to Phuket. Jungle-clad mountains, nature-based excursions, and boat rides are activities of choice. On the beach, looking out towards the Andaman Sea nothing stands in-between you and horizon's edge. Offering 177 luxurious villas in contemporary Thai-Style, Beyond Resort Khaolak brings the finer things in life right to your villa door.For our active guests we now offer Scuba Diving all year round.Note, this is an couples resort and allow only guests age 18 and older. Please note that if you pay your hotelbill by credit Card the hotel will charge you a 2% bank processing fee ... more less
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