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“Fantastic Relaxing Holiday!”
Review of The Sarojin

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The Sarojin
Ranked #2 of 68 Hotels in Khao Lak
Certificate of Excellence
Yorkshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic Relaxing Holiday!”
Reviewed 1 May 2012

I have just returned from a fantastic 8 night stay at the Sarojin with my Mum. First of all I have to comment on some of the recent reviews regarding the staff at the hotel which are so untrue. All staff at this hotel are all so lovely, helpful , kind, polite people. The room we stayed in was amazing (508). I have been to many hotels in Thailand the best one in Koh Lanta but this comes very close with the rooms being of a higher standard but only the location of this hotel is the only let down for me. Here are my good and bad point:-

Good
All day breakfast is a fantastic idea at this hotel it is great not to be tied to time limits when you are on holiday i.e. rushing to get there before 10.00 and finding it is busy- We are never really hungry first thing on a morning so we bought Mango (from Thailand it is amazing) from the locals and ate that for breakfast and then went for our brunch about 12.30 when you needed a break from the sun anyway. It goes without saying that the food and service was excellent

The rooms here are amazing we were lucky enough to stay in a suite which was enourmous but I'm sure all the other rooms will be designed just as beautiful.

Restaurant by the sea - Beautiful location, excellent staff, good food but drinks just a bit expensive

Beach - This is an amazing picturesque beach

Bad

The location for me was the only let down for me only for the fact that there wasn't anywhere to walk along the beach on an evening to find somewhere to eat which would mean having to get the shuttle (free by the hotel and ) into the centre which was a 15 min drive or eat in the hotel every night. There was a couple of restaurants to the right as you walked out onto the beach, one was closed down and the other stopped serving at 17.00 - This maybe because of the time of year we went maybe in peak season they stay open later.

I can't comment on the spa as we didn't go, in fact we don't usually go the hotel spa's as the massages on the beach (to the right of the hotel) are so much cheaper (300 baht) and just as good.

We did do the elephant trekking and bathing this was a fantastic trip especially the bathing with them it was a real experience. Thanks again to King who was a fanastic tour guide and a credit to the Sarojin.

It was my Birthday the day before we left how all the staff knew it was my Birthday I really don't know I lost count how many times I was wished Happy Birthday!. A chocolate cake which was delicous and flowers - Amazing!!

Thanks to all the staff at the Sarojin for a fantastic holiday

The Birdsall's

  • Stayed April 2012, travelled with family
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    • Cleanliness
    • Service
Helpful?
2 Thank JoBYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Ferndown, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2012

OK here goes........My first attempt at writing a review on Trip Advisor (feeling compelled after a fantastic 3 week honeymoon in SE Asia). My husband and I spent 8 nights at the Sarojin from the 19th to the 27th April 2012

The Positives........ Room (we booked a Suite)....Fantastic, spacious, 2 toilets!, private and the housekeeping department were exceptional... you would be amazed at how many people are involved with keeping the rooms so clean and ensuring that everything is perfect (even the gardeners get involved with ensuring all the plants/foliage are kept looking beautiful) The size of the rooms are enormous, no expensive spared, bathrooms fab...2 showers, large bath, double sink. The balcony was spacious 2 sun loungers, plunge pool and a table and chairs. On the privacy front - very private. Being curious/nosy by nature I wanted to test the privacy angle and really to overlook the pool residence's below you needed to balance on the edge of the plunge pool and peer right over....I'm pretty certain all suite residents would have much better things to do that that - so rest assured anyone thinking of staying in a pool residence your privacy will remain in tact.

Staff/Service - We found all staff to be very polite and helpful (i.e. no one was overbearing or pushy or wanting to chat for too long)...There were also plenty of staff at the hotel and we felt a real team spirit at the Sarojin. All staff spoke highly of the owners and seemed very happy to be working there. All staff spoke and ackowledged you as you passed by - again special comment to the gardeners and maintainence staff who all greeted everyone who passed. As guests you feel part of the hotel (remember only 56 rooms)...so a very different experience to checking into a hotel with hundreds of rooms and ringing reception where they really have no clue who you are. We used the laundry service a couple of times, again excellent service with washing picked up in minutes. We also used room service and again excellent service.

Pathways SPA .... It would be fair to say I've visited a few SPA's in my time and was very keen to keep up this trend. The Pathways SPA probably has the best treatment rooms in any hotel I've visited previously. Half inside, half outside, having a massage and listening to the wildlife in the trees was fantastic.

Pool - Fantastic - No wide angled lenses needed here - the Pool is massive and even when the hotel was full and the sun was out additional sun loungers were offered and sourced instantly from the beach. Fresh fruit and drinks regularly offered at the pool. (Actually the pool looks exactly like it does in the brochure..a rarity in itself)

Differentiating Factors....... Each time you visited reception for whatever reason you were given a drink and a nice cool towel, nice touch!....The bread and crisps refreshed each day in the room were a great idea and complimentary. Plenty of Sarojin water for all - 4 bottles a day left in the rooms. The All Day breakfast option.... Fantastic and a real plus........so feeling slightly hungover one day we missed breakfast as we had an earlyish start on a half day trip.... we got back to the hotel around 1.30pm and had the option of having a fantastic breakfast right up until 6pm. Management who listen.... as a traditional Brit we're not very comfortable complaining or providing feedback... the Sarojin listen and address any concerns or issues or questions you may have-they are interested in resolving and pleasing. The Sarojin Management team are Client Centric and aim to please so if you stay and want to question something speak to Dawid or Leisa (Both listen and help and you come away with the WOW factor).

Suggestions to achieve Perfection..........

Trips - Guests normally prefer to book their excursions with their hotel (saves trekking into town and finding an alternative provider)....all Sarojin excursions are very pricy in comparison to local offerings, we tried both and to be honest the difference was neglible the cost differential was big. Only my opinion but wouldn't it make sense to reevaluate the costs of the trips and increase the take up percentages making money for the hotel and giving great value to the guests. (A win win?)

Pathways SPA - Specials - Again as above the price of treatments was extremely high in comparison to local providers... another win win opportunity if specials were offered on quiet days.

On a positive note the In Room Thai Dining Experience and the meals on the beach appeared to be worth every penny! We enjoyed the Thai dining experience and it was exceptional.

So all in all a FANTASTIC hotel and stay. We would highly recommend -Thank-you Very Much
xxx

Room Tip: Try to book a room away from the Ficus restuarant to avoid noise from the generator. We stayed in r...
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Annette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 April 2012

We had the most relaxing time at the Sarojin. we stayed in one of the private pool rooms and it was lovely and very very relaxing. The accomodation was very spacious, clean and had and an all round home from home feel. the beach is sooooooo... long, and perfect for a lovely walk. The service, staff and all food and beverages all hit the mark and the staff really went above and beyond to cater for our needs. Little touches like free fresh bread and homemade snacks daily in the rooms also added an extra level of feeling spoilt. all in all we had a great time and could not fault the hotel in anyway. It was also good to have beach restaurants next door to have a bit of variety if you fancied a low key dinner. we loved Ao Thong Beach Restaurant along the beach from the hotel, the food was excellent.and very very reasonable. The owner was also a great guy!
you will not be dissapointed.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Magic77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halmstad
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 April 2012

We stayed here 3 nights in a package "stay 6 nights pay for 3" but we checked out after 3 nights. I cant believe that they get any good reviews, staff was slow, rooms had a very strange layout. The beach was very poor, straydogs running around everywhere. to be fair the food was very good, but everything else substandard a 3 star hotel nothing more. wE checked out and went to Six Senses Yao Noi, that was 10 times better.

  • Stayed July 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
13 Thank FredrikHalmstad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 April 2012

Unfortunately, we were not residents of the resort but did make a booking for a 1.5 hour facial for a couple - wow!!!! The resort looks beautiful and the staff were all amazing.

Stayed April 2012, travelled as a couple
Helpful?
1 Thank jamward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
513 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 13 April 2012

We stopped on the road from Phuket to Khao Lak for lunch and ended up staying all day by the sea at the Sarojin. One of the most beautiful hotels we have seen so far. Everything is neat and clean and beautiful. Service was great, Food was excellent. We had great Thai food and went for home made ice creams and sorbets for desserts which we recommend.

Prices were extremely good compared to Local Thai prices. Main courses cost around 380 Baht...(US$12).

Will go back there next time...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank lcfb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
204 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 12 April 2012

The service and attention to detail was exemplary for our 6 night stay.We dined in every night, using both beautifully located restaurants on site, Why search out anywhere else? when there is a great choice beautifully cooked and presented.We were there for six nights and never tired of their attention and choices.[there were beach BBQ's and some light music on certain nights at the beach front]
The rooms are spacious well laid out and every detail is carefully planned and presented.The hotel was about half full and the staff to guest ration was 2 to 1 in favour of the staff!.
Wonderful gardens and stunning pool ,no kids under 12 is a plus for us too.
Beach front was good with a couple of kayaks and sail boats ,with good sun beds on a wonderful wide beach looking out west-so great sunsets.
Couple of things to consider- the wine list was very expensive for wine buffs and not particularly notable .
We were evacuated during the recent tsunami scare , but the staff tried even harder to not allow it to upset the tranquility.
Breakfast was excellent and should be booked as an inclusive rate as it is on the high end- but the coffee is excellent for hotel fare.

Just stunning,highly recommended

Room Tip: All rooms are good not sure if you need to bother with the rooms which jave a plunge pool , as the m...
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MARCSMIFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sarojin

Property: The Sarojin
Address: 60 Moo 2 Kukkak | Takuapa, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Khao Lak
#1 Spa Hotel in Khao Lak
#2 On the Beach Hotel in Khao Lak
#2 Romantic Hotel in Khao Lak
#2 Luxury Hotel in Khao Lak
#3 Family Hotel in Khao Lak
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Sarojin 5*
Number of rooms: 56
Official Description (provided by the hotel):
Multi award winning luxurious boutique beach resort, just 55 minutes from Phuket on a stunning, secluded white sand beach in Khao Lak. Exceptional personal services, top class facilities. Ideal for couples, romantic breaks, honeymoons, weddings and adult family groups. Designed in a contemporary Asian style with just 56 luxurious guest residences. Wide range of activities and facilities - cruise on a luxury boat, jungle adventures complete with champagne, glimpse authentic Thai local life in association with responsible and sustainable tourism commitment, rejuvenating spa massages lulled by the sounds of the Andaman sea, Thai cooking classes, lazy gourmet lunches, romantic diners on a secluded beach or by a candlelit jungle waterfall ...The limits are only your imagination. No children under 10 years permitted to stay. ... more   less 
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Also Known As:
The Sarojin Hotel Khao Lak
Sarojin Hotel Khao Lak

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