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“"Everything we hoped for, plus more!"” 4 of 5 bubbles
Review of Ramada Khao Lak Resort

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Ramada Khao Lak Resort
Ranked #4 of 66 Hotels in Khao Lak
Certificate of Excellence
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“"Everything we hoped for, plus more!"”
4 of 5 bubbles Reviewed 18 May 2013

As seasoned travellers, we were very pleasantly surprised with this resort in all aspects of what should be provided by the surroundings and staff at this lovely location. We stayed in a Deluxe Oasis Room King and were very impressed with the size, the bed was very comfortable, quite funny when we arrived, we were taken to our room and told "we have a surprise", the lady was very excited to bring us to our room, our bed had a heart made with rose pedals, and "Happy Honeymoon" in rose pedals and our bath filled up with rose pedals in too, my Husband had to advise the lady we have been married for 24 years and not on our Honeymoon! (It was a lovely thought though) also our room was very quiet as we were on the top level at the end. My Husband and I spent 10 days at this resort away from our 4 children, the restaurants along the beach are worth visiting, the pool bar and happy hour were a huge hit for us, meeting lots of people (mainly Aussies) The staff around the resort were very friendly, food 5 star at the resort and many great restaurants close by, we loved Khao Lak as it was more quiet than other places we have stayed at (this was our 3rd time to Thailand) and after speaking to other people staying at the resort they all agreed. We left after 10 days feeling very relaxed, and lots of great memories, I will miss my latte every morning as we arrived for breakfast! also the afternoon tea was fantastic. Molly & Pete

Room Tip: We were on the top floor at the end, so had only one room beside us, we found it was less noisy!
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 373Craigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 3 June 2013
Dear Molly and Pete,

Sunny Greetings from Ramada Khao Lak Resort .
Thank you very much for staying in our resort and we are glad to read that all our services met your expectations. We do hope to serve you again in the near future and please do not hesitate to contact us anytime
Sincerely yours, Michael Vorderleitner ,GM & Team
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1,848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
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English first
Dublin, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 May 2013

This is a great hotel in a fantastic location with very frieldly and helpful staff.

The setting is really beautiful, backing onto a lovely beach and is very close to the local village.
As a location this was quite perfect, the local shops, bars and restaurants are a few minutes stroll away, also there are a few restaurants and bars a few minutes down the beach.

The food in the hotel was good. The breakfasts were particularly good, they have a fantastic variety of great food. We didn't eat too many lunches or dinners here, prefering to go to the restaurants outside of the hotel for some more variety. However when we did eat in the hotel restaurants we weren't disappointed. The hotel restaurants and bars are a little bit more expensive than those outside, but still very good value.

The staff here are amazing, very friendly and couldn't do enough for you- lots of nice little touches that you don't expect.
We'd been to a few hotels in Thialand with a similar star rating, but the staff in the Ramada we're noticably better than elsewhere.

Stayed March 2013, travelled as a couple
Helpful?
1 Thank leabamalloga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear leabamalloga,
Sunny Greetings to California.
Thank you for your positove feedback and we look forward to welcome you back soon.
Sincerely yours, Michael Vorderleitner, General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmercy2
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

Brilliant location. Big, clean and bright rooms. Friendly attentive staff. The reception staff- there English isn't great, but hey I can't speak Thai! The funny thing was though, other members of staff , like the bar staff, seemed to have a better grasp than the reception staff. It's an observation rather than a criticism as we always received a great service from all the staff.
The breakfast is great with a good variety of dishes. There are always plenty of sun loungers and the pool bar is fun

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Farmercy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear Farmercy 2,
Sunny Greetings from Ramada Khao Lak Resort.
Thank you for staying with us and for your observations. We will add some extra English trainings lessons for our team :)
We look forward to your next visit
Sincerely yours,Michael Vorderleitner, General Manager
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London, England, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 May 2013

We've just returned from a week at the Ramada in Khao Lak and had a great time. The deluxe oasis room we booked was spacious, clean and well designed. The bathroom had a lovely free-standing stone bath and good shower. The staff across the whole resort were excellent, greeting us whenever we passed by and often going beyond the call of duty. My sister was unfortunately stung by a jellyfish at the beach (we never saw anyone else get stung the whole time we were there- unlucky!) and when we approached them the pool bar staff whipped us up a mixture of vinegar and herbs to apply and reduce the stinging. Very good. The same staff were also great at adjusting your umbrella to keep you in the shade and happy to chat about the weather or the ocean swimming conditions.
To be truthful, although we had a great time there are a few reasons why the Ramada is not five stars for me. There is only one pool in the resort and one restaurant, which means after a few days you need to look elsewhere. We also ate a seafood buffet on our second night there and it was pretty bad. The starter vegetables were soft and not fresh, the cream sauce in some dishes (like prawn cocktail) had turned, there were flies on a lot of the fruit, and the fish (tuna/ prawns) was so overcooked it was impossible to eat. The strange thing is that the a-la-carte food from this restaurant is great so if you order off the menu your food is fine. But unfortunately this buffet meal was the most expensive of our trip and the worst.
One of the best things about the Ramada is that, right next to it on the beach, is a litter of local restaurants. We tried a few of them over the week but kept going back to 'My Friend' restaurant which is the furthest one along. The food was great and we would recommend the salt and pepper prawns, prawns with basil, fried fish with chilli and kale with garlic. Really good, fresh food. At the end of the week they gave us a little handmade pottery keepsake which was very sweet. We also went to Amici Ristorante for pizza one night, which is 5 mins walk down the road and delicious, if a little more expensive.
If you want to go on a snorkelling trip to the Similan Islands you can book a day trip through the hotel, but if you call the tour company direct you can get substantial discounts. We went with Fantastic Similan Travel and spent the day swimming with sea turtles and tropical fish. It was well worth the extra bit of organising.
The only other thing we tried was the hotel spa which was lovely and relaxing. But one of our group also had a massage on the beach which is quite a lot cheaper and said that that was great too.

Room Tip: We had rooms 1304 and 1307 which are located up from the reception and face across the lawn towards...
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Christy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear Christy L,
Sunny Greetings from Ramada Khao Lak Resort.
Thank you for your time and feedback concerning your recent stay with us.
We are happy to read that you had a great time, enjoyed the rooms, staff service and Spa.
We do apologize that the Seafood BBQ was less than satisfying and Our Executive Chef & Team has been briefed to pay better attention. We would have expected you tell us directly that your dinner is unsatisfactory so we would have had the chance to fix it for you.Sad to hear about your jelly fish incident.Probably they swam over from the competitor hotels beaches because its very rare in our area :)
We look forward to welcome you back soon. Sincerely yours, General Manager & Team
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Perth, Western Australia
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 6 May 2013 via mobile

We were here at the same time last year and it was just as awesome.
The rooms are always beautifully cleaned and on one occasion when we hadn't all left during the day, we called housekeeping close to 5pm to do our room and they were there almost instantly. The only glitch in this area was that I had booked a cot a couple of months before hand and when we arrived past 8pm it wasn't in our room, one was quickly supplied and set up, but given how late it was and how shattered my kids were after more than 12 hours in transit we would have been much happier if it had been there when we arrived.
The food is always good, and yes, it's more expensive than outside the hotel, but that's what you expect, it's still cheaper than home. Room Service is always fairly quick and even though the poor staff have to bring it in the rain it doesn't get affected.
The spa is lovely, I wish they weren't so busy so I could have taken advantage of the special deal offered, or maybe let us know of special deals before we arrive so we can book before we get there.
We found the pool almost too warm in the afternoons, but that's not something you can control. We were pleasantly surprised that Toh remembered us from the previous year and he was as lovely as ever, we missed him and Pup when they weren't working, the pool doesn't have the same vibe without them at Happy Hour.
We had a much better experience than last year with the Kids Club, activities went ahead as planned and the staff were much more engaged with the kids. Please note, there is a kids club, there are kids, if you don't like kids, maybe don't go, that'll save you getting annoyed by them splashing in the pool, or book yourself a private pool villa, the kids have every right to enjoy the pool.
We always upgrade to a deluxe Lenai room and definitely think its worth it, we like having direct access to the garden and pool, though our door did not lock securely, with a bit of a jiggle it could be opened from the outside when locked, so make sure your valuables are in the safe. The large wine barrel bath was a cute novelty and the kids loved it, though I preferred the white egg shaped bath we had last year, it fits the room better ;). The rain shower head in our room possibly needs replacing, it wasn't very strong or consistent...
Thanks again for a lovely holiday, we love coming to see you all and weren't planning on coming next year as we have a family commitment in the UK, but we're now going to try and fit a trip to see you guys again ;)

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MeriM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear MeriM,
Sunny Greetings to Melbourne.
Thank you very much from all of us for your valuable and positive feedback from your recent stay with us. We do apologize that the Baby cot was not set up on arrival and our Executive Housekeeper has been briefed accordingly. Great to read that you have enjoyed the Spa, Roomservice and our Kids club activities. Yes the Lanai room on the ground floor with terrace, private suneds and direct garden access you have booked is very suitable for families and elder guests. We look forward to your next holiday with us.
Sincerely yours, Michael Vorderleitner, General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 6 May 2013 via mobile

This was our first time in Khao Lak and at this resort and we were simply blown away! We travelled with our daughter Chloe who is nearly 3 and I cannot emphasise enough how wonderful the staff were with her. Everybody bent over backwards for us and we all adored the staff, especially Gee. Everything about this resort was perfect, from the room, to the beautiful pool, amazing breakfasts and the location on the beach with an easy walk to restaurants and shops and the local market. The vibe of the whole place was so warm, even with the other guests. We made some lovely new friends there (Australian and German) and we cannot wait to go back next year and see everyone again. It is the small touches that make Ramada special, such as the flowers and get well card they left for our daughter when she had a fall and hurt her lip. They also gave her a welcome gift with some toys and crayons and bucket and spade for the beach which was lovely.
We would like to say a huge thanks to all of the staff who made our stay so special. You are the ones who make this resort my favourite I have ever stayed in, and it is because of you that we will be back next year. We are now in Phuket and have missed Ramada and the staff ever since we left. Our daughter is asking every day where Gee is! Thank you again, from Kate, Paul and Chloe :)

Stayed May 2013, travelled with family
Helpful?
Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear Kate, Paul, Chloe,

Sunny Greetings from Ramada Khao Lak Resort.
Thank you very much that you have chosen our resort amongst many in Khao lak.
We are delighted to read that you and your daughter had a pleasant stay with us and that you have enjoyed our services, facilities and our warm vibes from all the team. Warm Greetings from Khun Gee and we all look forward to your next visit.
Sincerely yours, Michael Vorderleitner, General Manager & Team
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Canberra, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2013

We returned from our trip to Thailand where we got married at the Ramada with 43 friends and family from all over the world! It was absolutely amazing!
The staff provided fantastic service throughout the whole stay as well to all our guests on the wedding day. We stayed in the Jacuzzi Deluxe which was lovely!
The wedding was beautiful, It had rained the first half of our stay, so when the sun came out on the weeding day it was magical, - it was so beautiful the way it was set up.
We went with the Thai buffet – the food was incredible.
Michael, The manager of FB did such an amazing job with setting everything up for the ceremony and reception. The ceremony was located in the gardens and the reception was on the decking next to Sassi’s.
We would like to thank all the staff at the Ramada for all the hard work they put into our special day.
The resort was a perfect choice for our wedding. We look forward to our next trip back.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wecareyou, General Manager at Ramada Khao Lak Resort, responded to this review, 13 May 2013
Dear Jessica ,

Sunny Greetings from Ramada Khao Lak Resort.
Thank you for giving us the opportunity to organise your wedding in our resort and we are delighted with the positive feedback that has been passed to my full team.
We look forward to your next visit
Sincerely yours,Michael Vorderleitner, General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Khao Lak Resort

Property: Ramada Khao Lak Resort
Address: 59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82220, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Khao Lak
#2 Top resorts Hotel in Khao Lak
#3 Spa Hotel in Khao Lak
#3 Romantic Hotel in Khao Lak
#4 On the Beach Hotel in Khao Lak
#4 Luxury Hotel in Khao Lak
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Ramada Khao Lak Resort 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
Ramada Resort Khao Lak situated on the idyllic shores and pristine white sand of Khao Lak in PhangNga, Thailand, features 116 rooms and Villas, including 54 Deluxe Oasis Rooms, 22 Deluxe Lanai Rooms, 24 Deluxe Jacuzzi Rooms, 8 exclusive Ocean Front Villas and 8 Private Pool Villas.The resort features "Sassi's Beach Club " serving Thai and International Cuisine. ... more   less 
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Also Known As:
Ramada Resort Khao Lak Hotel Khao Lak
Ramada Hotel Khao Lak
Ramada Khao Lak
Khao Lak Ramada

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