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“Excellent” 5 of 5 bubbles
Review of Ramada Khao Lak Resort

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Ramada Khao Lak Resort
Ranked #4 of 65 Hotels in Khao Lak
Certificate of Excellence
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
5 of 5 bubbles Reviewed 2 July 2014

We stayed for 12 nights at the Ramada at the end of June 2014. Ideally located near several very good and affordable restaurants and shops, this resort appeared to have an occupancy unmatched by other resort - must be all the outstanding Tripadvisor reviews! And the thing is, Ramada lives up to all these expectations. It is immaculately managed, staff are a delight, the General Manager Stephan is approachable and helpful, the rooms are lovely, very clean and modern, the atmosphere is friendly, peaceful and relaxed. The room service menu is long and very affordable. Thoughtfulness abounds: breakfast that surely will please every last person, as much bottled water as one requires, sweets and philosophical notes with the fold-down service, very attentive pool service, a make-up mirror, and updated world-cup results list, free Thai language lessons, plus guest activities ranging from yoga to beach soccer to table tennis. It was an absolute delight to stay here - never have we met so many people to hang out with - and this is surely due to the atmosphere the Ramada manages to create.
Admittedly, the beach up at Le Meridien and The Beyond Resort is better (but also makes for increased isolation for anyone not driving a moped or car), and also, the Ramada hair dryer is not great. However, this is a small price to pay considering the overall excellence of this resort. Highly recommended; we cannot wait to return.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, 5 July 2014
Hi Natalie and Jeff

Greetings from the Ramada Khao Lak Resort to Perth.
We sincerely thank you that you have chosen our resort. We highly appreciate your feedback here on TA and it is great to hear that you have enjoyed our facilities and services overall. The hair dryers are being replaced in time, thank you for pointing it out.

We hope to welcome you back soon.
Your Ramada Khao Lak Team and Stephan Faessler
Your Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,814 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
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Sydney
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We were traveling in the off season with 2 children aged 2 and 4 and as we couldn't swim in the ocean the pool facilities were really important to keep us entertained. My concern about this hotel being rated high for families and therefore overrun with kids and kids club was not the case at all. Our 4 night stay turned into 6 nights and we could have stayed longer. The hotel has a really intimate feel, the staff (ESP the pool staff) were really attentive, the layout and privacy of the rooms were great, breakfast was perfect ... There was nothing to fault. Looking forward to coming back.

Room Tip: Ground floor rooms close to pool if you have kids.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bookboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, 5 July 2014
Hello family Bookboi

We sincerely thank you that you have chosen our resort.
I highly appreciate your positive feedback here on TA and it is great to hear that you could unwind and relax with your family.
The entire Ramada Khao Lak team and myself hope to welcome you back soon.

Your Ramada Khao Lak Team and Stephan Faessler
Your Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heathcote
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

With so many positive recent reviews now everyone will want to stay here! And so they should!!
We were travelling as a group of 6 friends but nothing was too much trouble regarding dining etc.
We met Stephan when we checked in (and that was so professional and welcoming, setting the standard for the rest of the visit as well) and I was blown away when our paths crossed casually the next day and he greeted me by name.
The breakfasts were a highlight, both from the range and quality of the food and also the attentive, unflustered staff who maintained the highest customer service standards. A special thanks again to Su.
The pool staff were brilliant. They mightn't be able to control the weather but made sure that no-one was inconvenienced by the few showers. Toh must be the best weather forecaster in Thailand, knowing exactly when the rain would arrive.
And the rooms! Scrupulously maintained each day by staff who acknowledged you with a smile and gave the impression they all enjoyed their work.
And the spa. I thought I had gone to heaven with the massage I had (even when I had got the appointment wrong and missed my time-sorry ladies).
And the grounds! The ground staff took so much pride in their work a leaf would be terrified to drop onto the lawn.
And the delightful young ladies in reception and at the tourist desk. Fun, enjoyed a laugh but always professional.
None of the 6 of us had been here before but we have all agreed "we will return". Soon!!

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jmjj3523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, 5 July 2014
Hi jmjj

Sunny Greetings from Ramada Khao Lak Resort to Heathcote.
We sincerely thank you that you have chosen our resort for your holiday.
We highly appreciate your extensive feedback and it is great to hear that you have enjoyed our facilities and services. Khun Toh, Su and the rest of the team will be happy to read your great comments.

We hope to welcome you back soon.

Your Ramada Khao Lak Team and Stephan Faessler
Your Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 June 2014 via mobile

We are currently staying 8 nights at this fabulous resort. From the time we arrived the staff have been professional, happy and attentive. The room is clean and spacious. The bed and pillows are very comfortable with a large glass sliding door leading to the balcony which has a view to the a large grassed area and pool (as I think all rooms have). Tea and coffee making facilities in the room are handy. Daily room cleaning is thorough. Air con works well. Breakfast is fantastic- a huge selection of food ranging from cereal, fruit and yoghurt to Danishes and cakes, soup and juice bars, Asian smorgasbord to beautifully cooked eggs and bacon. There are lots of lounges around the pool and overlooking the beach. Staff are eager to offer towels and set up lounges and umbrellas. Good food and drink service is available around the pool all day. The breeze at this time of year is warm and refreshing. 2 for 1 cocktails at the swim up bar from 4-6 pm is a treat. The pool is clean, spacious and refreshing but not cold. A range of families and couples all enjoy relaxing and playing around the pool. Pool toys are provided for kids. The kids also enjoyed a beach sports morning with staff. Food at Ramada is good. There are a couple of little restaurants and massages open along the beach in the local town. There are plenty of tailors and a market in the local town. I definitely recommend Ramada khao Lak for a relaxing holiday treat.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank KatePAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, 5 July 2014
Dear Kate

Thank you for your recent stay at our resort and your feedback is appreciated.
We thank you that you have chosen our resort for your holiday. I am happy to read that you could relax and unwind well.
We hope to have you back with us in the future.

Your Ramada Khao Lak Team and Stephan Faessler
Your Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 June 2014 via mobile

My wife & 2 kids (aged 5 & 7) have just got back from 10 wonderful nights at Ramada Khao Lak & had an incredible time! Firstly, the breakfasts here are outstanding & they offer wide choices from Thai/Asian breakfasts to western breakfasts. The staff are remarkable & willing to help you in any way - particularly Am & Air from the kids club who my kids adored. We are already planning our next trip here to this beautiful, laid-back part of Thailand & would recommend it to anyone.

Stayed June 2014
Helpful?
3 Thank gmac73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRamadaKhaolak, General Manager at Ramada Khao Lak Resort, responded to this review, 5 July 2014
Dear gmac73
Sunny Greetings from Ramada Khao Lak Resort to Down Under.
We sincerely thank you that you have chosen our resort.
We highly appreciate your feedback and it is great to hear that you and your family enjoyed your holiday here. We hope to welcome you back soon.

Your Ramada Khao Lak Team and Stephan Faessler
Your Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Khao Lak Resort

Property: Ramada Khao Lak Resort
Address: 59 Moo 5, Tumbon Kukkak, Takuapa District | Takuapa District, Khao Lak 82220, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Khao Lak
#2 Top resorts Hotel in Khao Lak
#3 Spa Hotel in Khao Lak
#3 Romantic Hotel in Khao Lak
#4 Luxury Hotel in Khao Lak
#4 On the Beach Hotel in Khao Lak
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Ramada Khao Lak Resort 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
Ramada Resort Khao Lak situated on the idyllic shores and pristine white sand of Khao Lak in PhangNga, Thailand, features 116 rooms and Villas, including 54 Deluxe Oasis Rooms, 22 Deluxe Lanai Rooms, 24 Deluxe Jacuzzi Rooms, 8 exclusive Ocean Front Villas and 8 Private Pool Villas.The resort features "Sassi's Beach Club " serving Thai and International Cuisine. ... more   less 
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Also Known As:
Ramada Resort Khao Lak Hotel Khao Lak
Ramada Hotel Khao Lak
Ramada Khao Lak
Khao Lak Ramada

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