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“OK for Thai province standards”
Review of The One Hotel

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The One Hotel
Ranked #13 of 49 Hotels in Surat Thani
travelpro123
Level 6 Contributor
477 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 408 helpful votes
“OK for Thai province standards”
Reviewed 31 October 2013

I had the "big room" (1200 TBH, incl. breakfast and internet) which is, I think, overpriced completely. The weird room is a showcase of how not to design a hotel room. This designer should ask the place where he/she got his/her education to give a refund. Slippery tile floors with these slight, yet nevertheless wicked level changes. Watch out when you are using the bathroom at night. Inadequate shower/bathroom. The girls at the reception were cheerful however entirely unprofessional. (Not every local hotel in the provinces has to be like a Hilton/Sheraton/Conrad, but there are minimal standards.) The location is OK, and there is covered parking.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelpr0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
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    37
    27
    16
    3
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13
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Thai first
  • Any
English first
1 review
Reviewed 16 September 2013

Stay here for one night so we can cash back the flight back to malaysia in the early morning. Online photos that posted in their website doesnt shows it supposed to be. The room is ok but the design is really old. The room is abit warm, the aircon doesn't really work good. The toilet is very very basic together with shower. The floor looks abit dirty too.I think it is not worth for the money (35US dollar), i can definitely found a better hotel with this price.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lai_ni09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surat Thani hotels

Cheltenham, England, United Kingdom
Level 4 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 September 2013

We stayed here as a stop off before our flight from Surat Thani airport the following morning and was more than satisfied with our stay here.

The rooms were comfortable and the food from the restaurant was good.

MOre than happy to recommend to others despite the lack of things to do in Surat Thani!

  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maxi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 July 2013

We stayed one night at this hotel as a stop over on our way to Phuket. The air conditioner in our room was not working properly so they promptly moved us to another room without us having to ask! The internet didn't work too well in the rooms, but it worked fine in the lobby. The rooms are large and clean, and they have a large car park area at the back of the hotel. Breakfast was good and consisted of a wide selection of Thai food.

  • Stayed July 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Yolanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 July 2013

When we first arrived the staff were not very friendly, however a change in staff in the afternoon saw a dramatic change. The ladies who where at the front counter in the afternoon when extremely helpful. The rooms were clean, neat and presented as in photos. We stayed in a junior suite which was comfortable and sizable.

We also ordered room service, the portions were large and delicious! Cocktails were exceptional and the gentleman that brought us our food was so lovely!!!

Only disappointment was that there was no karaoke to keep us up :( we did love that this hotel offered karaoke, unfortunately not on the night we arrived. But there is a snooker hall opposite the hotel that seems to be open quite late!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kdogg83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket, Thailand
Level 5 Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2013

I stayed one night in a grand deluxe room. The service was very good the staff were polite and helpful. Breakfast was great! The room is quite big and clean but small bathroom, free Wi-Fi, private car park.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Piengtawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 April 2013 via mobile

I have got a chance to stay in Suratthani for two nights. Booking this hotel via internet, it works fine.
At the checking in counter, it was a bit messy and crowded which may be because of the holiday season time. There is only one bell boy. So we need to bring our stuff to the lobby on our own. But when the bell boy is available, the service is good.

Talking about the room, it is big including the living room. The toilet and the shower room are separated. So it is very convenient.

The location is a bit hard to find following the mobile phone navigation. But just for the first time.

There is a restaurant called Crossroad behind the hotel where they play the music in the evening. Some sound gets into the room.

Overall i would rate high for local Thai.

Stayed April 2013, travelled with family
Helpful?
1 Thank kobchula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The One Hotel

Property: The One Hotel
Address: 118/68 Thathong Road | A. Muang, Surat Thani 84000, Thailand
Region: Thailand > Surat Thani Province > Surat Thani
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 49 Hotels in Surat Thani
Price Range (Based on Average Rates): £
Hotel Class:3 star — The One Hotel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
The 1 Hotel
The One Hotel Thailand/Surat Thani

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