This is a new hotel in Surat Thani about 8 months. Suitable for those on transit enroute to samui or flying back to other thai cities.
It is located slightly outskirts of the main town of Surat Thani but the plus point it is near the major shopping mall Central Festival and Home Pro. If you book through hotel the transfer to airport will cost you THB 650 1 way and Donsak pier THB 1500 and for thai standard is not cheap. Journey to both location will be 15 minutes and 1 hour respectively.
Outdoor car park many lots available if you drive your own or rental car. Upon our arrival we were approached by a porter to assist us.
Checked in were quite straight forward but they will request THB 500 deposit for your room key card. They only issued 1 key. It kind of strange as key card you can actually request and program extra duplicate key in most hotel. Unless it is a conventional key
Room size is spacious with the standard in room facilities of wall mounted samsung TV, small mini bar, A single sofa seat with a small coffee table and foot rest. Single multi split Air con. Kettle and hair dryer. Bathroom is simple standard layout of separate toilet and standing shower. No bathtub for the room I booked for. One complaint is the hot water supply is inconsistent and toilet grouting also need some touch up now as stubborn stains had started to built up. Overall cleanliness in the room is still good. The room information and regulations file the information in English need review as there were many spelling and typo error and for a foreigner to read it can translate into a major joke.example in their regulation they stated " rent will be pain in advance" we are not laughing but the management need to review it before placing in all their rooms. One plus is wifi is free here.
One major experience we encountered is mosquito. We didn't opened the window or door throughout our stay but we're surprised to have mosquito biting us in the night while me and my partner were asleep. We realized the floor maid while cleaning the rooms in the morning on the floor they leave the door opened, several rooms entrance doors were left opened and this may contribute to mosquitos flying into the room and our room. The management should seriously look into this constructive feedback. We understand mosquito are everywhere but prevention is importance. Suggest their housekeeping have some electric mosquito repellent or close the door while cleaning vacant or occupied room.
Restaurant capacity cannot cater to the need if the hotel is full capacity. Overall breakfast is between average and good. I will said it is cater more to Thai guest as they were many thai guests staying in the hotel. It you are not expecting a international standard of America buffet it is acceptable with the standard coffee/tea. Fruits, toast bread some fried rice and thai dish available. Everything's here is self service and do not expect the waitress to serve you or refill your coffee or tea, the staff were on site just to clear and set the table.
Our feedbacks and comments is more of our opinion and experiences and hope some of the valid and constructive feedbacks will be look into. Personally we felt this is a good hotel for transit and short stay. We will certainly
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- Also Known As:
- S Tara Grand Hotel Thailand/Surat Thani