I booked the 3 bedroom Royal suites for the whole family during my last visit as I wanted us to be together and not in the totally separated rooms. The suite was modern, spacious with a huge balcony which gives you the view of the sea in distance. The beach isn't that close to the hotel but easily reachable by a golf car provided by the hotel (inform the front desk whenever you need one.) The choice of food for breakfast was good, with combination of Thai and Western dishes. Each bedroom was equipped with toilet and bathroom which was nice.
Now to the downsides, the kitchenette in the suite was useless as there was no cooking utensils provided. Some of the furniture started to show some sign of fatigue, such as on of the wardrobe doors in the master bedroom. It could not close completely and caused the light to be on then whole night which was annoying. Internet connection was not accessible on the first day we arrived as there were too many people connected at the same time. There was only one safe box in the master bedroom, and not in the others. The third bedroom was somehow disappointing, as originally it was a single room which an extra bed was added. It wasn't that comfortable and block completely the access to the wardrobe.
Most of the staffs were friendly and helpful, except one girl (which I fail to remember her name) at the reception who had quite an arrogant attitude and hardly smiled. There was a bit construction site behind the hotel, so be prepared for some noises during the day
Overall: Nice stay with the whole family. Good quality/price but can be better as the hotel has a good potential. Smiles doesn't cost a thing, so better put that to every staffs' face.
- Official Description (provided by the hotel):
- All the 115 rooms are with upscale comfort well equipped with design and modernity which features a well equipped fitness center including steam & sauna, elongated swimming pools. Each room has its own private terrace of balcony and with 5 star guestroom's amenities and complimentary Wi-Fi throughout the resort. Highlight of the resort, all the Suites on the second level having direct access to the central swimming pool which is the most heavenly and enjoyable. ... more less
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