We booked through Agoda a "Mountain view" rooms (number ending in 18), so we got a decent deal (about $100/night - breakfast included). Unfortunately, the only view we got was on a huge construction site that prevented us to open the window.
In our room there was a big window between the bathroom and the bedroom, and the access to the bathroom was given through a very loose sliding door, so no privacy at all (!!) especially when you have kids with you! Plus, because of this atypical bathroom/room feature, if we were to turn on the bathroom light, in the middle of the night, we would also lighten up the bedroom!
The sofa in the bedroom had disgusting whitish stains, so we had to turn upside-down the big cushion in order to be able to sit on it, and the second and last day I also noticed yellow stains in the inside of the duvet cover.
The bathroom (with bedroom view...) had a shower and a bathtub. No toothbrush or toothpaste, the only amenities were a small bar of soap and two mini bottles of shampoo and shower gel. The hairdryer wasn't working, but was precisely packed in one of the closets.
Most of the clients were retired northern European, and at 9 am they had already put towels on almost all of the chairs surrounding the pool and gone to have breakfast, so it was impossible to find a place for us and our little son even though there was almost nobody at the pool.
They only provided one key card to access to the floor and open the room, even though we were a family with a small child, and when they gave it to us, inside the card holder there was a price list for most of the stuff in the bedroom... so I had the very bad feeling that they were really hoping somebody was going to break something, so they could round up the final bill, considering it was the first time in my whole life I saw such a list handled to a just checked-in client.
In fact, we broke a small glass soap saucer that was placed near the bathtub, and we were charged $25, which is fair even though honestly I doubt that the original cost was so high, especially in Thailand.
The breakfast was good, and there were plenty of choices, but the international restaurant was overpriced and food so-so.
Staff was professional.
The beach was nice, but not very clean.
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- Also Known As:
- Grand Pacific Sovereign Resort And Spa
- Grand Pacific Sovereign Hotel Cha-Am