We stayed two nights in the dorms. The place was very clean and quiet. Each bed has a fan and an intact mosquito net. Toilets were spotless, and the shower was as well. No bed bugs :)
Upon arrival were greeted by the staff ("Pond" and "Be") who were very courteous and helpful. Their English skills were solid and they set us up with the dorm rooms in a snap. Not sure what others have complained about- no problems here! They also directed us to the night bazaar, the soccer stadium (go see Chiang Rai United), and various other locations around Chiang Rai. They even gave us some bartering tips :)
Overall, if you're looking for value on a small budget, this will not disappoint.
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