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Reviewed 5 January 2014

This is a really large and handsome hotel, nicely located to explore the region. Our room was large and comfortable and we spent two very restful nights there. We did not get to enjoy other amenities as we spent most of our time exploring the area, from an incursion into Myanmar, and also Laos, overlooking the Golden Triangle, etc. We would undoubtedly return to the Dusit Island Resort.

  • Stayed: December 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DICR M, General Manager at Dusit Island Resort Chiang Rai, responded to this reviewResponded 13 January 2014

Dear Go-Journeys,

Thank you so much for sharing your experiences on this website. We greatly appreciated receiving that our hotel impressed you during your stay. We were delighted that you selected Dusit Island Resort for your stay in Chiang Rai. It will be my great pleasure to share your review with our team.

All staff and management team were most pleased to be at your service and we look forward to welcoming you back to Dusit Island Resort Chiang Rai in the near future.
Yours sincerely,

Mr. Mana Chanhorm
General Manager

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Reviewed 1 January 2014 via mobile

This hotel is located in the beautiful scenery. It's a very good quiet environment. The buildings are not new but it's OK.
By the way, I didn't need gala dinner forced on new years eve. Poolside party was too cold. cold drinks...cold food...omg!
I thought this hotel that's unkind.

Stayed: December 2013, travelled as a couple
1  Thank SriLankaTea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DICR M, General Manager at Dusit Island Resort Chiang Rai, responded to this reviewResponded 6 January 2014

Dear SriLankaTea,

Thank you very much for taking the time to review Dusit Island Resort Chiang Rai on TripAdvisor. We are sorry to learn that our Gala Dinner did not meet your expectations and do apologize for any inconvenience caused. Your comments on the problems you experienced have been well noted. Please rest assured that your raising issues have taken action with all concerned staff and management to improve our standard of service.

We sincerely hope that we will have the opportunity of serve you again in the near future.

Yours sincerely,

Mr. Mana Chanhorm
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

Beautiful grounds, a fabulous pool, and an lovely lobby welcome you to this hotel. While we found the exterior and lobby to be quite nice, the rooms themselves need to be updated. Though they are large and comfortable, they are in need of a makeover. We stayed here five nights and the location is perfect. You can get to town quickly either by taxi, tuk-tuk or on foot, and it is easy to get to many of the key attractions. It was a good place to locate ourselves, though I am not sure we would stay here again if we came back.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cindy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DICR M, General Manager at Dusit Island Resort Chiang Rai, responded to this reviewResponded 6 January 2014

Dear Ms. Cindy E,

Thank you so much for leaving your comment on TripAdvisor. We were delighted that you selected Dusit Island Resort for your stay in Chiang Rai. It will be my great pleasure to share your review with our team.

Thank you again for your kind review and we hope to have an opportunity to welcoming you back again.

Yours sincerely,

Mr. Mana Chanhorm
General Manager

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Reviewed 27 December 2013

This was our second Christmas here in two years and; oh dear! it has gone downhill. There were fewer people and prices had risen, especially for the Christmas Buffet by around 22% from last year, hence a lack of the party atmosphere over Christmas. I have nothing but admiration for the female waiting staff, as the weather was very cold and they had to perform their duties without additional warm clothing, but still kept smiling throughout. Only real complaint would be about the Thai 'super rich' who selfishly park their Porsches and Benz in the loading/unloading area thus inconveniencing the 99% other guests. I put that down to weak management. All said and done, I don't think we shall return next year.

Room Tip: Best rooms overlook the River Kok. Avoid the rooms directly above the waste-water treatment plant.
  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DICR M, General Manager at Dusit Island Resort Chiang Rai, responded to this reviewResponded 6 January 2014

Dear Mr. Peter B,

Warm greetings from Dusit Island Resort Chiang Rai!

Thank you very much for taking the time to review Dusit Island Resort Chiang Rai on TripAdvisor. We always appreciate receiving quest comments so that we may review our performance and strive to maintain the highest standard of service for our guests.

We are sorry to learn that our service at parking area which front of hotel during Christmas Dinner cannot meet your satisfaction. Our guest satisfaction is extremely important to the hotel and your comment is a major concern for us. We apologize for this situation and we have taken action with all concerned to improve our standard of service.

All staff and management team were most pleased to be at your service and we hope you will give us an opportunity of regaining your confidence in the not too distant future.

Yours sincerely,
Mr. Mana Chanhorm
General Manager

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Reviewed 6 December 2013

Me and a friend decided to go there to have a dinner together.

We took a taxi to the hotel, and took the elevator to the top floor where The Peak steak restaurant is located. The restaurant was completely empty except for a couple of staffs. They seated us at a nice table that for the short time before it get completely dark outside, had a very nice view of the surrounding area. But even after it got dark, the view was still nice with the lights turning on.

We ordered our food and drinks. I first had a very nice and creamy mushroom soup. I had then ordered an entrecôte, but was not that impressed with it since it was a bit tough. I then had the Crème brûlée for dessert that was very good. The price for the food was a bit high related to the quality of the food.

After dinner we went down to the lobby area, where we had some nice drinks and listened to the piano player and some good old standards. I also took a little breather and a cigarette outside the lobby where there were a very nice view towards the swimming pool.

All in all, a very scenic place for a dinner between friends, and would also be a nice place for a romantic dinner for a couple.

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank Sven-Erik1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DICR M, ผู้จัดการ at Dusit Island Resort Chiang Rai, responded to this reviewResponded 17 December 2013

Dear Sven-Erik1968

Thank you very much for sharing your experiences on TripAdvisor. We always appreciate receiving quest comments so that we may review our performance and strive to maintain the highest standard of service for our guests.

It is particularly wonderful to read such complimentary remarks about our restaurants; The Peak and Lobby Lounge. I will ensure your kind compliments are shared to all concerned.

We were most pleased to be at your service and we look forward to welcoming you back to Dusit Island Resort Chiang Rai in the near future.

Yours sincerely,

Mr. Mana Chanhorm
General Manager

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