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“A lovely 3 stars hotel”

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De Hug Hotel & Residence
Ranked #11 of 108 Hotels in Chiang Rai
Certificate of Excellence
Reviewed 31 December 2013

We spent 3 nights in the hotel, a small beautiful boutique hotel with reasonable prices, just a deluxe room is enough for a family of three or four.All are newly building and neat designed, all friendly, helpful and well trained staffs, good Thai and International buffet breakfasts, also good coffee, tour trip available. The inconveniences are sound proof of the room is not good enough, especially during the big event all rooms are full (what I mention is Thai guest are so lousy and noisy, not good for people who need quite relaxation), secondly, the hotel located on the outer ring of the city, so it is hard to find the public transportation, good for private vehicle or booking with the hotel. Third, hard to find local food restaurant around , must walk up to the center for 20 minutes, and no restaurant available in the hotel, as well.

Room Tip: The rooms in the rear wing are good.
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  • Stayed: December 2013, travelled with family
    • Value
    • Location
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Thank SUTHON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, Manager at De Hug Hotel & Residence, responded to this reviewResponded 26 January 2014

Dear Mr.Suthon,

Thank you very much for leaving us meaningful comments and suggestions. It is greatly delightful to know that you were pleased with our hotel design, breakfast, particularly our service. I would surely share your comments to our staffs.
Please apologise for some inconveniences during your stay. For public transportation, our front desk staff is very pleased to give the information and arrange it for all guests. Please kindly do not hesitate to ask them. Furthermore, our hotel provides the room service as well as minibar to accommodate our guests. A well-known Northern-Thai restaurant is 5 minute-walk from the hotel.

We look forward to welcoming you back to De Hug Hotel&Residence.

Best Regards,
Naddakorn N.
Managing Director

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87 - 93 of 130 reviews

Reviewed 23 December 2013

We stayed for a night during our business trip last week in the deluxe rooms. The hotel is very new in town. The room is very clean and comfortable. The front desk staff is very hospitable and willing to help. Free wifi is fast. However, I think the breakfast buffet still need to be improved. The breakfast started at 7.00 a.m. (considered late for early risers) but by 7.30 a.m. almost all the trays were emptied. Apart from the sad breakfast buffet, I would have no hesitation in recommend this place to others.

  • Stayed: December 2013, travelled on business
    • Value
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Thank Bingbongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, Owner at De Hug Hotel & Residence, responded to this reviewResponded 1 January 2014

Dear Bingbongo,
Thank you very much for your review on Tripadvisor.com. It is our pleasure to have accommodated you and we are very pleased to know that you had a great time staying with us. Your comments will be a great thing to help us improve a better service. We look forward to welcoming you again soon.

Best Regards,
Naddakorn N.
Managing Director

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Reviewed 20 December 2013

Nice modern hotel with very big and comfortable rooms. Good food at very fair prices. Hotel staff is very friendly and helpful and speaks English. The hotel is not far from the city center. We can strongly recommend this place!

  • Stayed: December 2013
    • Value
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1  Thank Zhraa83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, Owner at De Hug Hotel & Residence, responded to this reviewResponded 1 January 2014

Dear Zhraa,
Thank you very much for sharing your experience. It is very pleasant to know that you had a wonderful time staying with us. Your compliment would definitely encourage all of us to continue our hard work. We wish to have a chance to service you again in the near future.

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Reviewed 2 December 2013

This hotel is very new as of Nov 2013. The decor is modern and clean bordering on sterile.....with this being I had THE BEST SHOWER I've had since in SEA here. Don't count on much for the breakfast though....they're still working the kinks out of their sad buffet.

Stayed: November 2013, travelled with friends
Thank Sionna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, ผู้จัดการ at De Hug Hotel & Residence, responded to this reviewResponded 15 December 2013

Dear Sionna B
Thank you very much for your review on Tripadvisor. We are very delighted to hear that you were pleased with our water system and room cleanliness. I would share your compliments to our staff. Your useful comment on breakfast is taken care and we are presently serving more choices of food both Thai and Western dishes to ensure that every guest would enjoy their meals.

We are looking forward to welcome you back to our hotel in the near future.

Best Regards,
Naddakorn
Managing Direct

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Reviewed 4 weeks ago
Google Translation

  • Stayed: November 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Surasak W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, Manager at De Hug Hotel & Residence, responded to this reviewResponded 1 week ago

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Reviewed 10 December 2017 via mobile
Google Translation

Stayed: November 2017
Thank Maiwand A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017
Google Translation

Room Tip: ถ้าไม่ชอบพลุกพล่าน เลือกห้องด้านในๆ ชั้น 4
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  • Stayed: December 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Hello_My_Journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Hug_Hotel_Res, Manager at De Hug Hotel & Residence, responded to this reviewResponded 10 December 2017

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Additional Information about De Hug Hotel & Residence

Address: 196/4 Moo 16 | Rob Wieng, Chiang Rai 57000, Thailand
Region: Thailand > Chiang Rai Province > Chiang Rai
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #11 of 108 Hotels in Chiang Rai
Price Range: £25 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — De Hug Hotel & Residence 3*
Number of rooms: 60
Official Description (provided by the hotel):
De Hug Hotel & Residence would like to warmly welcome all guests to our boutique hotel that combines luxurious and modern decoration with a comfortable and relaxing atmosphere. We are located in the heart of Chiang Rai, within proximity of the main tourist attractions and business district.De Hug Hotel & Residence endeavours to ensure our guests experience a truly relaxing and comfortable atmosphere from the moment of arrival. In addition to its English meaning, ‘Hug’ also means love in the northern Thai language. This meaning is portrayed through our U shape design, which resembles the embrace posture. Our 60 spacious guestrooms are equipped with a complete range of facilities and we offer attentive and friendly service. ... more   less 
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