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“Pleasant”
Review of Hansa JB Hotel

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Hansa JB Hotel
Ranked #62 of 91 Hotels in Hat Yai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pleasant”
Reviewed 3 September 2013 via mobile

Every staff at this hotel is polite and have a nice smile on their faces when they saw us .....from the counter receptionist,bellboy,cleaner which makes our stay there quite pleasant and the complimentary breakfast is quite tasty as well .....i will definitely be staying at this hotel again when im back here visiting again next year

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dicky003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 May 2013

We booked here for our stay during a peak period for 11 people. Even though this hotel does not have a family room to accommodate a big family, they allowed including an additional bed in each room. An additional fee includes breakfast as well. Since it was a busy period, the additional beds were only added after a couple of calls to the reception. The room rate is quite reasonable. The rooms themselves appear to bit dated. However, rooms are cleaned every day.

Even though free High-Speed Internet is being promoted extensively, this is only available on certain wings and in the lobby. It was non-present in our rooms. This was a bit disappointing.

Breakfast buffet includes a lot of tasty options for non-vegetarians. However, for vegos like us, it was just bread, croissant and fruits (watermelon and rock melon). And bread and melons run out very quickly, and the replenishment is not that regular.

In terms of location, there is little things to see in the walking vicinity of this hotel. If you are looking to shop and check out night markets, it may be better to stay near crossing of Prachatiphat Rd and Sangchan Rd.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HalouWalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
146 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 25 May 2013 via mobile

First night, just landed ... And we gonna stay here for another three terrible nights! The whole place, rated 4 stars (probably the stars you see up in the sky), has a nice lobby... That's all. Then the nightmare starts. Old rooms, no Internet although all virtually equipped with WiFi, thousands of excuses, and least but not last a terrible restaurant.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Innovation Sola... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Kuala Lumpur, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 April 2013

This hotel have big, clean rooms and good service (everyday- they will clean your room).The breakfast is buffet with a lot of choices.The location is quite far but can easily get public transportation. The only problem i encountered is that a lot of staff don't understand and can't speak basic English which is very essential.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jennifer_uy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2013

JB is a nice, clean and well maintained hotel with good services by warm heart staffs. The best thing is JB price is good too. We rode touring bicycles to Hatyai and our friend took us to this hotel. The bell boys gladly took care of our bikes and kept in in luggage storage room. We were allowed late check out at 1 PM.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MongKu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thailand
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 20 February 2013

The hotel is reasonably well placed (about 5 minutes from Odean and Lee Garden Plaza by tut-tut) in the wet-market area of town and the overall impression is that it’s somewhat grander than some of hotels which are closer to the town centre. The entrance and lobby area are spacious and nicely decorated and the staff very pleasant. Walk-in rates are OK, not much different from the internet, but it’s worth checking the net as at times this hotel has promotional rates at 599 baht per night which is considerably better than the usual 1,400. the hotel is easy to get to and as has ample parking in its own secure mutli-storey car park (free to guests and diners).

The rooms are quite nice, spacious and quiet and nicely decorated and furnished but they don’t really match the quality and impression that the lobby creates. They are getting somewhat dated and could do with a refurb before long IMHO, particularly the bathrooms which are a real let down, somewhat small, albeit functional, but really in need of renovation IMHO. The sink in mine was faulty and the taps loose and not well functioning. The bath and shower did not look very pleasant with exposed sealant all over the place. I’d advise checking the room you will be given before accepting as it seems some rooms are worse than others. One problem for me was that while the hotel has good free wifi, only one device can be logged in at any one time in a room. Not good if you have more than one smart-phone and / or laptop / tablet.

The hotel has a couple of restaurants and the rates include free breakfast for two served between 6:30 am and 10:00am. There is also a very nice, chic open-air bar area called ‘Shanko Hive’ which opened Jan 2013, which is really pleasant and has a very sophisticated feel to it. I think it must be one of the best chill-out lounges in Hat Yai. Drinks are a bit pricey but there is a lovely feel and atmosphere to the place with nice lighting and plush white leather chairs in the large covered area. It has a live band (so-so to be honest), good waitress service and serves some nice food. The hotel also hosts one of the two most popular discos in Hat Yai - ‘Nectar’ (the other being Sugar Beat), which gets busy even early and mid-week. The ability to just go up to your room from these places is well worth considering, especially if you can get the hotel at a good rate. It’s also close to what I think is the best BBQ in Hat Yai which is near the Big C.

Overall it was OK, I give it four stars because it is better than many of the very average hotels in Hat Yai. BUT, at the regular rates that this hotel charges I would also consider other similarly priced options such as the New Season hotel (same price roughly, newer and centrally located) and Sakura Grand View (rooms almost as nice and can often be had at walk-in price of 1,100 baht). An OK hotel but in need of some refurb to warrant the room rates IMO and unless being very close the bar / club or in that part of town is a priority I’d likely look for better places at the same price or places that are almost as good but cheaper. Getting it at a promo rate would make it a worthy hotel to consider.

Positives
+ Spacious, nicely decorated rooms albeit a bit dated
+ Comfortable beds with spare pillows in wardrobe
+ Has smoking and non-smoking rooms
+ Nice looking hotel with very grand lobby area
+ Onsite restaurants, bar and night-club
+ Easy to get to
+ Reasonably well located but not central
+ Free wifi (but only one device can be logged in at one time)
+ Ample secure onsite free parking
+ 2 free bottles water daily
+ Free breakfast
+ Enough lifts so there are no long waits
+ Friendly staff who speak good English
+ Some rooms have nice views over the hills around Hat Yai

Negatives
- Bathrooms a real let down and badly in need of refurb
- Rooms somewhat dated with some better than others
- No room safe
- No tea / coffee facilities in rooms
- Air con OK but a bit noisy
- Old style CRT TVs in rooms with so-so picture quality in some cases

Room Tip: Make sure to check the room you will be offered and check the bathroom / taps and shower. try to se...
See more room tips
  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Ninja_Sanook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 13 February 2013

It was one of my worst experience ever. We booked 2 rooms - 1 Superior and 1 Club JB. Upon checking in, experienced the rudeness of the staff, dirty room with a foul smell. Requested House keeping to clean the room and a guy arrives after 1 hour. Cleaning takes place and the room still has the foul smell. Order room service and all the food and a sour and foul smell and not value for money. Internet super slow and breakfast doesn't have a basic dish like omelette. Whatever is available is not edible. To me, I would recommend fellow travelers NEVER to book this hotel.

Room Tip: Just Don't stay in this hotel ever
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hansa JB Hotel

Property: Hansa JB Hotel
Address: 99 Jootee-Anusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 91 Hotels in Hat Yai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hansa JB Hotel 4*
Number of rooms: 430
Official Description (provided by the hotel):
Hat Yai's Most Distinguished Landmark, the HANSA JB Hotel offers guests unrivalled service and standards. Hat Yai is the gateway to the South and the commercial capital of Southern Thailand. Our 430 rooms and suites are tastefully decorated with local design and fabrics which blend in with the hotel's architectural design. Our exclusive Club J.B. floors offer the very best standards available for the discerning traveller. ... more   less 
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