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“Great hotel”

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InterContinental Hua Hin Resort
Ranked #4 of 134 Hotels in Hua Hin
Certificate of Excellence
BKK, Thailand
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel”
Reviewed 9 October 2013

The decoration, the atmosphere, the location, and the service of the hotel is impeccable. The breakfast is great, not too much, not too little. My 3-year boy loved the pool very much.

However, since we used the reward stay from hotels.com, we got the grand deluxe room on the building right beside the main road the reception building) . The room itself is very clean and , spacious, and comfortable. The thing we didn't like about staying at this building was that we had to walk back and forth pass the reception area right at the front of the hotel and then the hotel's lobby "every time" we went to the pool or, actually, every places in the hotel. It's a strange design that made we feel a little awkward sometimes.

Room Tip: Avoid staying at the front building. That may make you feel a little left out of the place.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TW1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,083 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2013

By far the best hotel I have stayed at anywhere in the World. The building itself is stunning to behold.

My wife and I had 10/11 days there last Christmas and thoroughly recommend that you stay here when you visit Hua Hin, Thailand.

The staff were very friendly and helpful.

We will definitely return here at some point in the near future.

The only slight downside is that it is to far to walk into the centre of Hua Hin in the evening therefore you will need to get a taxi but the fare is not expensive.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steveo0859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanMLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 15 October 2013
Dear Steveo59,

Thank you for taking the time to post a review in regards to your Christmas 2012 stay with us.

It's very rewarding to read you had a great stay in such a memorable time.Thank you also for the kind comments in regards to the courtesy and friendliness of our staff.

We hope to welcome you back this year to spend Christmas with us .

Very Best Regards

Juan Losada
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 October 2013

My husband and I have stayed in many hotels all over the world and our conclusion after staying here was that it is one of the best. Beautifully laid out landscape, extremely pleasant staff and also very efficient. It all made up for the lack of sunshine ....

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Debora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanMLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 15 October 2013
Dear Debora C,

Thank for sharing your positive experience on TripAdvisor,

We are delighted to know you had a great stay . It's actually very encouraging to read your kind words and we are very thankful for such recognition.Our aim is to keep working and improving to deliver the best possible experience to our guests and meet all their expectations, we are extremely glad we have been successful with you.

I hope on your next visit the weather will be sunnier.

Very Best Regards

Juan Losada
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2013

I just lost a very lengthy review due to the oversensitivity of the smart phone ( arghh) so I just must at least retype my sincere thanks to the wonderful club staff especially Bella and May whom we happened to spend the most time with. Truly generous people who made us feel like this was our second home. Also wonderful were Sarah and apologies for not remembering all the names. Mr Losada, director of guest services, your team are super!

A comment on the general pool, it is unbelievable, a pool network or family, really, matched only by the sprawling pool at Hyatt Regency Danang. I liked the 1.4m depth, deeper than some but it was so comfortable. The lagoon access from the room felt very exclusive and I disagree with the the comment on regretting non-access to main pool from lagoon by another guest. I am not sure if the private lagoon pool lights go out at a certain time, but my request for them to be left on late into the night so I could do a late swim was acceeded to.

I certainly hope to come back to Interconti Hua Hin! And soon! Thanks to the great staff again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mandarinseasons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 7 October 2013
Dear mandarinseasons,

Thank you very much for posting such a nice review on TripAdvisor,

We are all delighted to read your kind comments and find out that during your stay with us you felt like at home.Thank you for recognizing the great job of the whole staff in general but particularly Bella, May and Sarah , who will be recognized for their attentive , courteous and generous service.

I am also happy to read you enjoyed all facilities , in particular the pool , and rest of services.

It has been a truly pleasure to have you staying with us and we all look forward to welcoming you back.

Very Best Regards

Juan Losada
Director of Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manama, Bahrain
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 September 2013

I love Intercontinental Hua Hin, a very nice resort with great Pool and great beach at Hua Hin. The whole Hotel environment is perfectly maintained and looks amazing beautiful.
Very friendly and helpful staff really making the difference in this Hotel . Spacious and luxury rooms with outside terrace. Very delicious breakfast buffet with various choices. Location of Hotel is near City center and easy to reach. Good Gym, unfortunately with limited opening hours. Hotel has free parking in the basement.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schadinio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 7 October 2013
Dear Shadinio,

Thank you for posting a review in regards to your recent stay at the InterContinental Hua Hin Resort.

I am very glad to read you had a "perfect" stay with us. Thank you also for your kind comments in regards to to the charm and efficiency of the staff, without any doubt our biggest asset.We are also very happy to know that you liked very much the location, facilities and culinary services.

It has been a truly pleasure meeting you .

I really look forward to welcoming you back.

Very Best Regards

Juan Losada
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

This hotel has it all with beautiful surroundings and situated on the beach! Initially there was an issue with our Premiere Room not having the requested twin beds and we had to wait 2 nights for this to be changed. My Mother & I were very amused when the Reception staff thought we were a honeymoon couple and found the room filled full of petals and a bottle of bubbly on ice awaiting! The dinning experience was very original with tables sunk into individual enclosures surrounded with water.The swimming pool is a fantastic size with very friendly staff especially Diamond who made us feel very welcome. The breakfast service was very well organised and all staff were very attentive. The chef was very understanding that I was wheat intolerant and was given the most beautiful potato pancakes with syrup and other gluten free delights!
We were very spoilt by all and even had the pleasure of the General Manager, Britta Kutz, assist with making our daily poolside Pina Coladas as she was doing a work swap day - don't know if Britta was able to find anyone to do her job though!
We took a taxi to the night market for 110 baht and then a tuk tuk home for 100 baht. Aslo did this to the Village Market shopping plaza which was a great shopping experience and there was also a local food and clothing market just outside which was a delight and the locals were very friendly and helpful.
The hotel is situated within walking distance approx. 10 mins to the Cicada weekend market which was another great experience. We spent 2 weeks at the Intercontinnental and had a brilliant time thanks to all!

Room Tip: Worth upgrading to Premiere room as the location is quieter
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 7 October 2013
Dear Amanda D,

Thank you very much for taking the time to post a review on TripAdvisor,

It 's great to read you had such a great stay.I am delighted to see that our staff took excellent care of you during your stay despite of the initial misunderstanding with the room type request.

Every guest has different needs and we do work with a focus in adapting our services to those needs. I am happy to see that our chef took action to ensure your special nutrition needs were taken care of.We are also happy to see how much you liked the accommodation, facilities and location.

Please rest assured I will share your feedback with the team and I am sure that Patrick ( our Executive chef ),Britta ( our GM) and Diamond at the pool will be very happy to read your kind comments.

Hopefully we 'll not have to wait too long to have the pleasure of welcoming you back.

Very Best Regards

Juan Losada
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 September 2013

We stayed at this resort for 1 week in 9/13, in an ocean view room. The room, the breakfasts, gym, gym staff and pool were all great. 15 minutes walk to the Village Market Plaza, 25 minutes walk to centre of town. Would recommend it to couples.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanLosada, Director of Guest Services at InterContinental Hua Hin Resort, responded to this review, 7 October 2013
Dear Janes M,

Thank you for taking the time to share your feedback on TripAdvisor,

I am delighted to read you had a great stay at the InterContinetal Hua Hin Resort and enjoy not only the facilities but also the locations and services.
Thank you also for recommending our resort to other guests.

We look forward to welcoming you back.

Best Regards

Juan Losada
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Hua Hin Resort

Property: InterContinental Hua Hin Resort
Address: 33/33 Petchkasem Road | Prachuabkhirikhan, Hua Hin 77110, Thailand
Phone Number:
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hua Hin
#3 Business Hotel in Hua Hin
#4 Spa Hotel in Hua Hin
#4 On the Beach Hotel in Hua Hin
#4 Luxury Hotel in Hua Hin
#7 Family Hotel in Hua Hin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Hua Hin Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Every guests who stay at InterContinental Hua Hin Resort will receive complimentary unlimited access to Vana Nava waterpark and True Arena Sport Club with shuttle service. ... more   less 
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Also Known As:
Intercontinental Hua Hin Hotel Hua Hin

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