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“Heaven on earth”

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InterContinental Hua Hin Resort
Ranked #4 of 134 Hotels in Hua Hin
Certificate of Excellence
Dubai, Dubai, United Arab Emirates
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Heaven on earth”
5 of 5 bubbles Reviewed 30 April 2014

Right from the arrival to the check in into the room-it was such smooth sailing. Great orientation of the room and its facilities which helps as there's lots to do. All the facilities and products were top notch but what bowled us over was the genuine hospitality of all the staff of the hotel. They are just thoughtful and make you feel so at home.
There are so many places around the hotel where one can unwind. Service is great with a perfect balance of them being discreet and leaving you on your own to enjoy the privacy. Also love the mosquito repellents they offer whilst enjoying a drink outside the club lounge area. I'm an avid traveller and with great confidence can say its one of the best resorts I've been to and can't wait to be back.

Room Tip: Pool deluxe rooms are the best with the lovely terrace to sit in.Beautiful pool to swim in....not to...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deepanjali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 30 April 2014
Dear Deepanjali S,

Thank you for your wonderful review on TripAdvisor and the 5 Star Rating!

I will happily share your feedback "Heaven on Earth" with the team, they are proud of their work and it will further motivate them to excel everyday!

We look forward to welcome you back in the near future for another relaxing stay at the InterContinental Hua Hin Resort!

Warm regards from sunny Hua Hin,

Benjamin Schwarz
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,087 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (217)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

After a very long flight and a long road journey this was the most perfect place you could wish for.
Check in was really good smooth and friendly, escorted to the room by a delightful person really made a fuss of our daughter. Room was a nice size but not huge, bed was so comfortable.
The views were of the pool and the sea and really nice. The staff throughout the Hotel were so friendly and not just trained friendly genuinely friendly.Swimming pool just perfect, access directly to the beach. The only problem on the miles of beach are the horses and the stray dogs but this can not be managed by the hotel.
Check out was just as good as check in but a little disappointing to be leaving it was that nice there. Hotel booked us a Taxi and the driver and the car even thought they were contract they upheld the high standards of the hotel. All in all a lovely place.
The distance from the town is a small draw back but not far enough to be put off, a regular Tuk Tuk back and forth the market area would make life a little easier.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank dlhdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 1 May 2014
Dear dlhdon,

Thank you for your "Just Beautiful" review and your 5 Star rating!

We are happy to read that you and your family had a relaxing stay at our resort - especially your feedback on the genuine friendliness of our staff is well appreciated and will be shared with them!

The team and I look forward to welcome you back to Hua Hin in the near future!

Kind regards from Thailand,

Benjamin Schwarz
Resort Manager
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 April 2014

I spent the weekend at the Intercontinental Hua Hin with my friends and had a great time. The room was immaculate with the coziest beds that gave us a great night's sleep. On Saturday, there was a live jazz band that you can enjoy from evening to nighttime near the pool, so you can enjoy some drinks and relax with the sea view. I also had a chance to try the Sunday brunch, with a variety of food like sushi, burgers, grilled seafood, and yummy desserts like freshly made crepes and gelato. To top it off, the brunch came with a complementary Moet Chandon Rose. The staff were very courteous and attentive, making me feel very welcome. Even though I've only spent the weekend there, I'm well-rested and ready for the week ahead! Will definitely go again.

Room Tip: Try the pool access room, you won't regret it!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 26 April 2014
Dear Michelle M,

Thank you for your 5 Star rating and taking the time to thoroughly review your stay at our resort!

As a resort, our highest aim is to offer our cherished guests a relaxing stay with outstanding service, facilities and of course the matching culinary experiences! We are delighted that you and your friends had a joyful weekend with us and that we were able to give you enough energy for the week ahead.

Thank you also for mentioning our 'Chill & Grill Chandon Brunch' at Azure - we are very proud of our brunch concept by the sea and are certain it is quite difficult, to find a better way to spend your Sunday afternoon.

The team and I look forward to welcome you back to the InterContinental Hua Hin Resort in the near future!

Warm regards,

Benjamin Schwarz
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

I was only able to stay one night at this resort due to a completely full hotel my second night. However just that one night was enough to know the quality of the resort.

The staff all around was excellent, attentive but not intrusive and very friendly as well. The room was beautiful, dark, silent and a very comfortable bed. The toilet door swung in which made it feel like getting in and out of an air plane lavatory, small issue.

The breakfast was a good average hotel buffet, extensive selection and well prepared, nothing special though.

The real gem of this hotel, in my opinion, is the pool area, multiple pools and areas. Not only are there many pools, including some direct room access private pools, they offer a great variety of depths and experiences. There is the large main pool with multiple water surrounded cabanas and a swim up bar, and then another pool area with submerged lounge chairs and an island of chaise lounges. The multiple depths I mentioned was really enjoyed by my young daughter who was able to run and splash all over to her hearts content.

The pool bar is great, well stocked and maintained with a full selection of drinks and food, and free flow of bottled water.

We stayed into the late afternoon at the pool and were able to use the nice well stocked fitness center locker rooms to shower and change before heading back to Bangkok.

The hotel is right on the main road which is a bit disconcerting as some hotel room doors overlook the entrance. But I think this is the reality of Hua Hin real estate and the design doesn't make you feel like you are unsafe or in a motel.

Overall I would recommend this to anyone for any kind of experience.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jasher0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 25 April 2014
Dear Jasher0,

Thank you very much for your 5 Star review on TripAdvisor!

We are happy to read that you had a wonderful stay and thoroughly enjoyed our recreation facilities - especially your young daughter! Your comments about our staff makes us proud as they are the soul of our resort!

As always we will share your feedback with the team and hope to welcome you back soon to the InterContinental Hua Hin Resort.

Kind regards,

Benjamin Schwarz
Resort Manager
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Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

We arrived at Intercontinental on April 17th, 2014. Our room was not ready when we arrived, however, the check-in staff politely apologized and offered to upgrade our room to pool-access. Obviously, we were very impressed with the upgrade. The staff, the, directed us to the lounge while our room was being prepared. About 20 mins later the staff said our room was ready. She walked us to our room and showed us around room facilities. Our room was perfect. It was beautifully decorated, and has huge comfy bed, large tub, direct access to pool at the balcony as well as Bose speakers. After a while, we decided to walk around the hotel. The building, the main pool and the garden are lovely and well-maintained. The next morning, while we were having breakfast, Mr.Sebastien Michea, Director of Food and Beverage came to greet us, apologized for the delay in delivering our room and offered us complimentary dinner at their Azure restaurant. Honestly, we were not expecting this. This hotel has "far surpassed our expectation". Azure restaurant was amazing. Everything was fresh and tasty. This hotel is truly 5 stars, both in terms of guest service and accommodation. We are definitely going back and will recommend this hotel to our friends ! (Ms.Chanutkorn Wiwatsawatdinont, stayed on 17/04/14)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ZoomSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 22 April 2014
Dear Khun Chanutkorn,

Thank you for your 5 Star review on TripAdvisor and your great comments about your recent stay in Hua Hin!

I am more than happy that you found our service exceptional and that you fully enjoyed every aspect of the accommodation. Furthermore I am glad that we were able to recover the delay of check-in with the help of our Director of Food & Beverage Sebastien.

It is wonderful to read that we by far surpassed your expectations and we truly hope to welcome you and your family back in the near future!

Kind regards,

Benjamin Schwarz
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 April 2014 via mobile

I am a RA with IHG group so I have stayed in many of their hotels in many countries; this is one of the finest.

The staff here are extremely attentive, address you by name in the club lounge and were more than happy to help me with my Thai homework!
We had a suite in the main building which was extremely clean and well maintained.
We mainly ate out as we're foodies and try to stick to real thai food. The staff helped us to find real local food and were amused at my instruction of 'no farang!'... The restaurant they gave us were faultless! Try out 'Kai Yaang', 'Yok Krok', 'Boppen?' (Seafood literally on the beach about a 15 minute drive out past monkey mountain), 'Tamarind' and 'Kuytiaw Rua' for lunch noodle.
All very authentic, full of locals and plenty chilli!
We also enjoyed canapés in the lounge each day - delicious.

We also enjoyed the hotel's SongKran celebrations with a fab water fight in the gardens. The hotel laid on water guns and buckets a plenty!
But the actual boys and girls in the real ceremony to begin with were wonderful.

A couple of suggestions to management if I may:

1. WIFI - as I was travelling on holiday it was just a mild irritation but if I'd been on business it would've been a problem. Very slow and frequently disappears

2. FUMIGATION - please get a quieter machine!

Special thanks to (in alphabetical order)...

Khun Bella
Khun Kae
Khun May
Khun Motindia (BeBe)
Khun Phet (Diamond)

They were all superb and helped make the stay a real 'Intercon' experience.

We will be back.

Stayed April 2014
Helpful?
Thank OnAnotherFlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 19 April 2014
Dear OnAnotherFlight,

Thank you for your detailed review of our resort and honouring us as one of the finest hotels!

I am happy to read that you found our staff extremely attentive and that you enjoyed the privileges of being a loyal Royal Ambassador! I will gladly share your feedback with our Club Lounge, Housekeeping and Concierge Team - great to hear that we were able, to share with you some 'in the know' places in beautiful Hua Hin.

Excellent timing that you were able to stay over the Songkran Festivities - indeed we had lots of fun, splashing water and having a traditional ceremony!

Thank you also for your feedback on the internet connection and the fumigation. Your helpful comments will be discussed with our IT Manager and Director of Engineering. Your suggestions are well appreciated!

Please let me know if I can be of assistance in the future and we look forward to welcome you back to our resort.

Kind regards from Hua Hin,

Benjamin Schwarz
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Arrival: Butler is very friendly and polite showing us around room facilities

Room: Stayed in grand deluxe room overlooking their garden and pool, very breezy. The bed is extremely comfortable!!
Goodnight card with Thai flower is a cute touch. The balcony with daybed is very chillaxing..

Beach n pool: So-called the loveliest beach in Hua hin!! Resort front White sand, clean sea., long stretch beach perfect for light jogging. One thing about their pool service, better have pool staff more attentive bring us beach towel and water or drink menu.

Food: Had egg white scramble
With spinach.. And coconut pancake.. Also with fresh banana smoothies, the seating al fresco style makes a fresh morning. Before checking out, it was love at first sight with their Chandon brunch! As a sweet lover, homemade crepes with banana and nutella topped with coconut icecream is soooo nice:)
Bossa and acoustic music goes well with the sea waves.. Really enjoyed the brunch. We even got an extra late check out when buy the brunch, so got a chance to swim and unwind again before driving back to Bangkok.

Big thanks to Khun G and Sebastien for their friendliness.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SummerSkyeS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this review, 11 April 2014
Dear SummerSkyeS,

Thank you for taking the time to review our resort and the fantastic feedback on your arrival experience! We are also glad you enjoyed your room with its amenities and the "chillaxing" daybed.

Our culinary team we be delighted about your feedback on our Sunday Chill & Grill Chandon Brunch - we are happy that our selection satisfied your 'sweet tooth'! As you correctly stated, our cherished guests can enjoy a late check-out and make additional use of the pool and beach when taking up our brunch offer.

We hope to welcome you back to our resort on your next trip to Hua Hin!

Warm regards,

Benjamin Schwarz
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Hua Hin Resort

Property: InterContinental Hua Hin Resort
Address: 33/33 Petchkasem Road | Prachuabkhirikhan, Hua Hin 77110, Thailand
Phone Number:
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Hua Hin
#3 Romantic Hotel in Hua Hin
#4 Luxury Hotel in Hua Hin
#4 On the Beach Hotel in Hua Hin
#4 Spa Hotel in Hua Hin
#7 Family Hotel in Hua Hin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Hua Hin Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Every guests who stay at InterContinental Hua Hin Resort will receive complimentary unlimited access to Vana Nava waterpark and True Arena Sport Club with shuttle service. ... more   less 
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Also Known As:
Intercontinental Hua Hin Hotel Hua Hin

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