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“Fantastic hospitality”

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InterContinental Hua Hin Resort
Ranked #9 of 144 Hotels in Hua Hin
Certificate of Excellence
Reviewed 7 August 2014 via mobile

We came with our family to HuaHin for three days and it was a perfect amount of time here.

We were able to check in in the VIP area and the service in the private area was fantastic. It offered us free afternoon tea as well as happy hour with cocktails. Ask the other times we were also able to go sit and lounge there with their specialty hotel drink and tea or coffee. Also the staff remembered all of our names and our rooms and needs. we would say one of the best service we have received in awhile. We truly felt like VIPs.

The pools were great but unfortunately when we were there one of the pools were not working but the other pools kept us busy. The hotel also is located right on the beach so we were able to enjoy the beach and the natural water if we didn't want to lounge by the pool.

The spa was relaxing and professional and we received mini gifts each time we visited the spa. Love all the products and the experience.

Tip: the hotel is located away from the night market so get a taxi and go enjoy the seafood in the market.

Stayed: March 2014, travelled with family
4  Thank AndrewandIvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 11 August 2014

Dear AndrewandIvy,

Thank you for choosing to stay with us at the InterContinental Hua Hin Resort on your recent visit to Hua Hin and for taking the time to share your experience. It is great to hear that you received great service from our staff.

The Spa team is thrilled to learn that you had a great experience there and enjoyed both products and services

We are looking forward to your next visit.

Yours Sincerely,

Mulliga Elliott
Quality Manager

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Reviewed 4 August 2014

We are regular guests to the IC group and frequent travellers to Thailand, this is our first trip to Hua Hin.

The Intercontinental Group does it well, but let me just say this property is a mile above others, it's beautiful yet modest in scale, yet everywhere you look there is perfection. From gorgeous dining nooks and terraces, to the beachside restaurant, to the Club Lounge, there's nothing to fault.

We stayed in a pool villa suite shared amongst six, but cleverly built to ensure privacy. With the beautiful free standing bath, the most beautiful aesthetic room (we've stayed in presidential suites, much larger of course) just gave you the most amazing feeling of peace, the beautiful deck and swim up pool.

The staff, where does one begin, I wish I knew all their names to thank them, the gorgeous European Head Chef, housekeeping and a special thank you to Nancy in the amazing Club Lounge and her girls, the best service one could expect, not to forget the beautiful note left in our room and the plate of gourmet chocolates. Sooo special, we can't wait to come back.

The IC Hua Hin must have the most amazing management, the staff are happy, intelligent and have the uncanny ability of a professional to predict their guest needs, I shed a tear upon leaving and to top it off in our rented car, there was bottled water for us, when I looked it was Intercontinental branded water, the thoughtful staff had put cold water there for us.

Those knockers of the beach, get over it, it is beautiful, safe and clean and certainly worth spending time there. Gorgeous beachfront walks and friendly smiles, we'll be back, Probably won't see Bora Bora again. Hua Hin we love and thank you all the IC staff that made us never want to leave x

Room Tip: Pool Villas gorgeous, or if you have a big budge private Beachfront Villa Houses
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank ormiston62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 6 August 2014

Dear ormiston62,

Thank you for choosing InterContinental Hua Hin Resort for your first visit in Hua Hin and writing such a positive review on TripAdvisor. We are thrilled to learn that you really had a pleasant time. The most valuable asset of our resort is our staff and we are very happy to know that they were able to anticipate your needs and made your vacation flawless.

Your feedback is greatly appreciated and is already shared to the team.

We can’t wait for your next return to Hua Hin and stay with us again at InterContinental Hua Hin Resort.

Warm regards,

Mulliga Elliott
Quality Manager

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Reviewed 4 August 2014

My family of 5 stayed in this hotel for 4 nights. The rooms were spacious with huge day bed in balcony. We spent most of our time in the pool, which was great and the pool was long enough for real swimming exercises. Food and drinks at the pool side bar was great. Do ask for if there is daily special. One day we had a Grouper daily special which was delicious and only costed 320Baht++. The burger, seafood pizza and club sandwiches were nicely prepared and tasty.

The breakfast was great with European (bread, brie, ham etc) and Thai selections. I like the salad bar and bread counter the most. There were varieties of bread which were freshly baked from oven. I particularly liked the carrot bread and multi-grain bread.

The hotel was about 3 hours drive from Bangkok International Airport.

The hotel is near Hua Hin downtown. One tuk tuk taxi trip from hotel to downtown (such as night market) costs 140Baht and is only a 10mins ride. I suggest to select tuk tuks that are converted from 4-wheel pick-up trucks, which are more stable and safer. There are the normal 3-wheel tuk tuks which are more common but I usually try to avoid. The 4-wheel and 3-wheel cost basically the same.

We also enjoyed walking on the beach very much. The sand was great. We didn't swim in the beach though since there was jelly fish warning sign there.

Overall, this hotel is nice and food is great. The hotel campus is smaller, when comparing to another one I had been to a few years ago in Hua Hin.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Tony268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 6 August 2014

Dear Tony268,

Thank you for staying with us and taking the time to write a review about your visit to InterContinental Hua Hin Resort. It is great to hear that you enjoyed different facilities at our resort, especially room, pool, food and drinks. I am sure your comments will be helpful to our future guests.

We look forward to your next visit.

Warm Regards,

Mulliga Elliott
Quality Manager

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Reviewed 31 July 2014

Hua Hin is enjoyable for its laid-back serenity. And Intercon is far enough from (yet still near to) the main Hua Hin town to enjoy the peacefulness. My wife and I stayed in a Grande Deluxe sea view room that has a beautiful central view of the frangipani lined lawn with the large swimming pools, beach and sea in the background. Picture perfect.

The room is well appointed with a plantation look. The decor is not ostentatious but exudes gracious, understated elegance. A spacious 4-fixture bathroom looks into the bedroom when the sliding glass panels are drawn apart. The rain shower was invigorating with strong water pressure and well regulated temperature.

The room has all the modern lifestyle amenities. The media hub has enough ports to do a corporate presentation! Needless to say, iPod connectivity is not just to a docking station but interfaced with a Bose CD/DVD sound system.

We had our meals at Pirom and Felicita. Breakfast offered a good selection but was crowded at the buffet counters. Notwithstanding, the staff were attentive and cleared our plates and even refreshed our soiled cutlery without asking. We chatted with a few staff during our meals and they were obviously proud to work in the hotel and serve the guests. Separately, we have commended a few exemplary staff under our IHG Rewards Club survey and review.

The large pool and cabanas are nice. Pool staff were noticeably surly and should smile more, especially when walking past guests. We enjoyed our walks under the canopies of scented frangipani trees. So too were our walks along the wide and long beach in both directions. We had an enjoyable and relaxing stay!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
8  Thank JeffLeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 2 August 2014

Dear JeffLeong,

Thank you for choosing the InterContinental Hua Hin Resort for your recent, relaxing getaway!

We truly appreciated your detailed review and your kind words about all aspects of our resort. I will happily share your feedback with the team - your words will make them even more proud of there everyday work.

On the other hand, my apologies that your perceived our pool team as surly. That was by no means our intention, as our pool boys are usually commented on for the cheerful nature. However, it and will be shared and discussed with the concerned department head.

The team and I would be delighted to welcome you back to our resort for another relaxing and memorable stay in Hua Hin.

Warm regards,

Benjamin Schwarz
Resort Manager

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Reviewed 28 July 2014

I usually having holiday in Huahin at least once a year and staying in serveral hotels. I recommend that this is the best hotel and resort I have ever stay. The room is very clean and comfort and big enough for three bed. Service team is very strong and efficiency.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank supinya n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 30 July 2014

Dear supinya n,

Thank you very much for commenting that we are the "best resort you every stayed at"!

We truly appreciated your feedback and I am delighted that you enjoyed your room and found the team strong and efficient.

Thank you for choosing the InterContinental Hua Hin Resort and we look forward to welcome you back to Hua Hin for another wonderful holiday.

Kind regards,

Benjamin Schwarz
Resort Manager

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Reviewed 23 July 2014

Forth time to stayed in this hotel, Just open about five years. This is a beatiful and new hotel in hua hin, TOp end standard, beautiful swimming pool, but not very city center like sofitel.
I book a standard room at the rate around 6000+THB, but for royal ambassador(the heighlst member level in IHG) I got upgrade to a deluxe suite with club benefit(I stayed in villa, premier suite, and deluxe suite) deluxe suite is in the main building, about 1.5X then standard room, but view is very bed.
However when we arrivd, the club staff Bella told me we have been up grade to premier poor access suite(the best suite in this hotel, the furtehr one will be vill and royal residency).
The room is so huge, and you can walk in to private pool from you balcony(actually this poor shared with 6 room).

The main pool also very spectaculous, very good.
THe food insdie is also delicious, a llitle expensive then night market, but taste well

Room Tip: villa is very good, but cost 15000THB and cannot get by upgrade, don`t pay too much for a pool acces...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank taipeitongue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 26 July 2014

Dear taipeitongue,

We truly appreciate your 5 star review on TripAdvisor and your patronage towards our resort!

The team and I delighted that you enjoyed your recent stay with us and that you liked your well deserved upgrade as a Royal Ambassador! I will gladly share your feedback with the team, especially our food & beverage colleagues.

We look forward to welcome you back in the near future for another fantastic stay!

Warm regards from Hua Hin,

Benjamin Schwarz
Resort Manager

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Reviewed 18 July 2014

Have to review this holiday in the middle of our trip! Hua Hin was our first leg at the Intercontinental resort.
What can I say!
Our stay was unbelievable :)! The resort and grounds are beautiful.
We arrived as a family of 6. Some of our party vegetarian can I just say nothing was ever too much. We were brilliantly catered for! The manager Mr Schwartz was always on duty really living up to the Manager role and constantly making sure everyone was ok without being over bearing. All the staff were patient hospitable and continuously smiling, nothing was ever too much.
The rooms were well kept and maintained. Unfortunately as we were not able to get an upgrade on one night ( intercontinental card members) we were given upgrades to the delux suite which was mesmerising :) and complimentary club access! This was well worth it with a vast array of snacks, canapés and drinks :)
The hotel staff are a credit to themselves and I would never hesitate to recommend this hotel to anyone of my family and friends. Top notch :)
A special mention to all the reception team, Mr Schwartz for personally looking after us, Patrick the head chef at felicity and Manit our waiter and Bom for making us fresh hash browns at our request every breakfast :)
We love you all!
Thank you for a memorable stay :)
The Karia Family

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Sunseaandsandybeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, responded to this reviewResponded 20 July 2014

Dear Karia Family,

Thank you very much for your kind words and choosing the InterContinental Hua Hin Resort for the first leg of your family vacation!

It was our pleasure to have you stay with us and the team and I are truly happy that you enjoyed the resort and our service. I will make sure to pass on your compliments to the team and thank them for making your stay memorable!

We would like to wish you wonderful days of your remaining vacation and we hope to welcome you back to our resort in the future!

Warm regards from Hua Hin,
Benjamin

Benjamin Schwarz
Resort Manager

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Additional Information about InterContinental Hua Hin Resort

Address: 33/33 Petchkasem Road | Prachuabkhirikhan, Hua Hin 77110, Thailand
Phone Number:
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Hua Hin
#4 Romantic Hotel in Hua Hin
#6 Family Hotel in Hua Hin
#7 Spa Hotel in Hua Hin
#8 On the Beach Hotel in Hua Hin
#9 Luxury Hotel in Hua Hin
Price Range: £131 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Hua Hin Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Every guests who stay at InterContinental Hua Hin Resort will receive complimentary unlimited access to Vana Nava waterpark and True Arena Sport Club with shuttle service. ... more   less 
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Also Known As:
Intercontinental Hua Hin Hotel Hua Hin

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