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“Great value”
Review of Amari Hua Hin

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Amari Hua Hin
Ranked #11 of 144 Hotels in Hua Hin
Certificate of Excellence
Reviewed 3 March 2014 via mobile

We stayed as a family of five in a beautifully appointed family room. Very generous in size and in amenities supplied. Umbrellas and shopping shoulder bags suppllied in room. Small things, but show some real thought has gone into catering for guests. I have only minor gripes, and am unsure if it is even the fault of the hotel. They advertise a free massage on tripadvisor website but when you try to click on link to book it brings up an error. Even though I showed this to hotel staff they would not honour the offer. Also while we were there a conference group was staying at the hotel, who filled the breakfast restaurant each morning. Other guests were redirected to an adjacent function room. Ironically where the conference was being held. To me it would have made more sense for the conference delegates to have the private dining area where there conference was held instead of the other way around.

The head check in staff kindly arranged a complimentary birthday cake for my sons birthday, which was delivered to our room.

Also needed to visit the local hospital( nothing serious).But the staff showed real concern and efficiency arranging a taxi in record time and personally escorting me from my room. Much appreciated.

Stayed: February 2014, travelled with family
1  Thank Glen & Chanta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 14 March 2014

Dear Tripadvisor member

Thank you for taking the time to tell us about your experience at the Amari Hua Hin. I am disappointed to hear that your experience did not meet your expectations.

On busy weekends we actually open up a second area for breakfast due to the sheer volume of guests that come down for breakfast. Your comment regarding the free offer massage has been taken up with our online manager to ensure this does not happen again.

I hope that you will accept our apology and allow us the opportunity to show you this level of service is not indicative of the usual high standards at our hotel.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.

Yours sincerely,

Mario Mendis
Executive Assistant Manager i/c F&B
Amari Hua Hin

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Reviewed 3 March 2014

If you like a hotel with a sea front,then skip this hotel. The Amari Hua Hin is located quite a distance from the beach.However the hotel provides a free shuttle to one of their restaurants located in the beach front.We paid extra for an ocean facing room and it turned out to be a disappointment.As the hotel is more than 1 kilometre away from the sea,outside views from the ocean facing room can best be described as mediocre. Most of the staff we met during our stay were relatively new or trainees. But one can sense they are trying their best to attend to all the customers requirements. Breakfast was average with the usual spread of dishes. Free wifi is provided and was OK. The rooms are spacious,new and clean.There is a balcony outside the room where one can enjoy some fresh air.The swimming pool is superb with seperate jacuzzi corners..

Room Tip: Request for a room on the higher floors.
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  • Stayed: February 2014, travelled as a couple
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Thank chan_pup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 14 March 2014

Dear chan_pup

Thank you for taking the time to tell us about your experience at the Amari Hua Hin. I am disappointed to hear that your experience did not meet your expectations.

At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Our breakfast selection is quite on par with some of the 5 star hotels within the region, being that we are a 4 star deluxe hotel.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.


Yours sincerely,

Mario Mendis
Executive Assistant Manager i/c F&B
Amari Hua Hin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Just returned after staying for 21 nights at Amari hua hin. Very good, hotel, extremely helpful staff. Swimming pool excellent, rooms excellent. Resturants lovely. Had exceptional meal on valentines evening at the hotels Shoreline resturant. Towels are provided at poolside. Spa facilites very very good, although more expensive (nothing compared to UK prices though) I had one of the best massage and facial I have ever had. Beautiful spa facilities. Thank you especially to Took who did my pedicures and manicures! Only downside is the hotel can be very, very busy over the weekends. Would recommend this hotel to anyone.

Room Tip: Dont bother paying the extra for sea view, you can only just see the top of the sea.
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  • Stayed: February 2014, travelled as a couple
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2  Thank carol b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 14 March 2014

Dear Carol B

Thank you very much for taking the time to write a review of your recent stay at Amari Hua Hin. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.

Your kind compliments have been passed on to my fellow Team Members. At Amari, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.

Yours sincerely,

Mario Mendis
Executive Assistant Manager i/c F&B
Amari Hua Hin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

I enjoyed my stay at the Amari, This is a beautiful, modern hotel with great amenities which make any vacation perfect - totally loved the swimming pool and the food options at the restaurants. The city center is accessible by the complimentary shuttle bus (which runs by fixed schedule). The room is warmly decorated with a big balcony overlooking the big pool (and offers limited ocean view). Breakfast is excellent, and of very high quality. Overall a very good experience - the only shortcoming is that the hotel is not directly on the beach (a complimentary buggy service is however available taking guests to the hotel's beach club). I would recommend this hotel, and may probably return myself.

  • Stayed: February 2014, travelled solo
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Thank Sean_Lam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 2 March 2014

Dear Sean Lam

Thank you for your review of our hotel, we are delighted that you had a pleasant stay and thank you for the great real live photos that you have uploaded.
We look forward to welcoming you back soon again, and please do not hesitate to contact us to ensure a warm welcome back.

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Reviewed 1 March 2014

Nice hotel a little further out the main town. Depending on traffic 5 to 10 mins in tut tut to the main restaurant and bar area. Nice pool area rooms are modern and comfortable. Not on the beach like some others but hotel provide a golf cart from reception to get to the beach.

Would definitely use this place again

Stayed: February 2014, travelled as a couple
Thank Charlie3025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 2 March 2014

Dear Charlie3205

Thank you for your review of our hotel, we are delighted that you had a pleasant stay and most importantly for coming back.
We very much look forward to welcoming you back soon again, and please do not hesitate to contact us to ensure a warm welcome back.

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Reviewed 26 February 2014

all the hotel stuffs are serve you with service mind. hotel room are perfect condition and complete with necessaries things, the environmetal are peaceful and good decoration. the food are fresh and tasty.

  • Stayed: February 2014, travelled on business
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Thank Rukpong N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 2 March 2014

Dear Rukpong N

Thank you for your review of our hotel, we are delighted that you had a pleasant stay. Your comments have been passed onto our team members who were very happy to read them.
We look forward to welcoming you back soon, and please do not hesitate to contact us to ensure a warm welcome back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

Overall, I quite enjoy my stay at Amari Huahin..The hotel service and spa is pretty nice
The price for spa service is pretty reasonable. The breakfast does not have many varieties but still comarable to pther hotel. The beach is pretty far from hotel, ime. 400 meters away, but there are nice shuttles for the visitors.

  • Stayed: February 2014, travelled with friends
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Thank Promphan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario M, Manager at Amari Hua Hin, responded to this reviewResponded 2 March 2014

Dear Promphan P

Thank you for your review of our hotel, we are delighted that you had a pleasant stay. We are concerned to hear your comments about the breakfast offering, as our selection is on par with some the 5 star hotels in Hua Hin.
We look forward to welcoming you back soon, and please do not hesitate to contact us to ensure a warm welcome back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amari Hua Hin

Address: 117/74 Takiab Road | Nongkae, Hua Hin 77110, Thailand
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 144 Hotels in Hua Hin
Price Range: £62 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amari Hua Hin 4*
Number of rooms: 223
Official Description (provided by the hotel):
Set in the popular seaside town along the Gulf of Thailand, Amari Hua Hin is just two and a half hours drive from Bangkok. Offering contemporary accommodation in an idyllic garden setting, the resort sits adjacent to Khao Takiab beach and is just 10 minutes from Hua Hin’s downtown area, providing the perfect blend of convenience, style and comfort.Amari Hua Hin features 223 modern rooms ranging from superior rooms to expansive suites. ... more   less 
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