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“Great retreat, great service!”

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Anantara Hua Hin Resort
Ranked #10 of 144 Hotels in Hua Hin
Certificate of Excellence
Reviewed 17 September 2008

For a short vacation we didn't have time to travel too far, so Hua Hin was our choice as we live in Bangkok. First time to this resort we didn't know what to expect. We were already impress with the landscape and the designed of the hotel. The reception was very nice and helpful, right away we felt at ease.

We tried the spa, their signature package was the wine scrub.. I think that's what its called. The spa facility is beautiful and the staffs are very professional. We are already talking about our next visit there.

Our room was nice and simple. The bathroom is a bit small but all that don't seem to matter much. Food is very good, especially the breakfast buffet with lots of fresh fruits.

The fitness facility is a bit small and not much to look forward too. If you need your daily workout then you have to make do with simple bench press and some dumbbells.The pool is very nicely designed, with lots of plants around the pool and in the island in the middle of the pool. This is also a bit of a problem as some plant leaves are in the pool creating a bit of a rotten smell.

We stayed there for only 3 days, but I must say that it is a very very pleasant holiday. Every staff, and I mean every staff even the gardener and cleaning staff were extremely courteous, polite and helpful. We could not find any fault in the service at all! The service there made us forget every little other faults that exist, if any there.

Stayed: September 2008
2  Thank BangkokNegotiator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,792 - 1,798 of 2,744 reviews

Reviewed 16 September 2008

We stayed at this hotel for 10 nights on honeymoon, and the hotel itself is fab. We had an upgrade room with a huge bath, from which you can look out onto your own private forest!! The room was amazing, and plenty big enough, and the bed was one of the largest I have slept in, you could have fit 5 people in easily!

We were very lucky and our room was quite secluded, however, there were some rooms that were not so lucky, so privacy could be a problem if you want to sit outside. Although we did have privacy, there was no sun at all outside on our small court yard area, as it is covered with lush trees and bushes, so you had to sit by the pool to get any rays.

The house keeping was immaculate, and the maids were cleaning and changing towels everyday, and the grounds were superb, with staff taking care of the greenery constantly.

The pool was great, and the poolside staff were observant. Once they know you, they get your sunbeds ready with towels everyday, which is a nice touch. We had no problem getting sunbeds as August is classed as low season, but I think there would be problems in high season to get sunbeds in the sun. There were some older gents with young thai ladies (if you get the drift) in the pool on our last few days, which let it down a bit, as it was quite obviously they were paid for, and they were really loud and brash, which surprised me that the hotel would allow this. The beach was stunning, and there were ready made massage places on there which cost 300 baht - which was very relaxing!

The downside was the cost of drinks in the hotel. For a beer it was 190 baht including taxes, whereas in the town the same beer was 40 baht, so it meant that a lot of people were not drinking in the hotel due to this. And they had a singing group in every night, which were quite good, but the place was always empty, which we put down to the prices of the drink. On the other hand the room service food was really reasonable, and very nice.

The location of the hotel is OK, with a shuttlebus taking you into the main centre every hour from 2pm. And the main centre is great with a small market, planty of shops and plenty of fab places to eat - go to the Hua Hin Terrace which is part of the market, they do the most amazing food, and the prices are just too good! They made the best mojito cocktails I have ever had!

Overall we had a great time.

  • Stayed: August 2008, travelled as a couple
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2  Thank SammyJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2008

We stayed in the Anantara for 3 days while in the Hua Hin area as well as the Sofitel in Hua Hin (review also posted). We chose the Anantara because of its reviews and the Thai style feel to the resort. We were not disappointed. The hotel is superb. From the outset we were made to fell extremely welcome. The hotel’s facilities are excellent. There is a very large swimming pool, which was better than any of the three pools in the Sofitel. The Anantara also is right next to the beach, which is far quieter than the beach outside the Sofitel. The food in the Anantara was excellent although very expensive by Thai standards when compared to prices down town as you are more confined to this hotel given its location outside the town.
The breakfasts were good with plenty of variety and very efficient staff. The first room we were given was fine but quite dated and not really up to 4-5 star standards. In particular the bathroom seemed in need of a refit. Following comments from other reviewers I asked to see the Lagoon rooms and the next day we decided to upgrade and take a Lagoon room. This is strongly recommended. The rooms in the Lagoon area were superb with high ceilings, a fantastic bathroom that opens out into the main room and a very large balcony and sitting area overlooking the lagoon below. The lagoon rooms are in a separate area of the hotel, and also have a separate swimming pool for lagoon room guests. This pool was amazing as it is right next to, and sits on the same level as a large lake/lagoon. The upgrade also entitles you to afternoon tea and free internet access so all in all it was an easy decision to make. The Anantara has more of an authentic Thai feel than the Sofitel and is perhaps more relaxing as it is located outside of Hua Hin. The lagoon rooms in the Anantara were superior to the equivalent “Villa” rooms in the Sofitel in my view.
The Anantara did fall short in some areas however. Firstly, the “water sports or sports activities” were quite poor. They didn’t appear to offer much here. For example, we enquired about availing of the Yoga lessons at they advertising these and when we turned up, we were told it was going to cost us to participate even though there was nobody else there so we decided against it. Hotels really should provide such services for free given the cost of staying there. Similarly, I didn’t see one person doing any water sports over the course of the three days. I assume that these were also subjected to additional charges. The main bar in the hotel/reception area in the Anantara is also a bit bland at nightime and was usually very quiet. It was too open and could be improved upon although the band were extremely friendly. The staff in the hotel were very hospitable and friendly throughout. The turn down service was also exceptional (e.g. clothes getting folded, etc). Overall I was very impressed with the Anantara, although this was mainly due to the decision to upgrade to the Lagoon rooms. While it is hard to compare with the Sofitel hotel in Hua Hin, if forced to make a choice I would opt for the Anantara but only if I could have a Lagoon room.

  • Stayed: August 2008, travelled as a couple
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3  Thank Diarmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2008

We have just returned from our 3rd visit to the Anantara and again had a lovely time. We were welcomed with open arms and it feels like home from home.
The staff are fantastic and I wont hear anything bad against them. They work extremely hard and are tested on their English, they are Thai after all and they try their best. I am even trying to learn a bit of Thai, we are in their country after all and we have so much fun with trying to learn English and the other way round.
Yes the bathrooms are small and a bit dark but what do you do in there. It all works. What makes this hotel special is the feeling of the place, the beautiful grounds and staff who have become really good friends if you take thye time and trouble to spend some time with them.
The beach is not brilliant but it is ok and seemed to be used a lot more this year, not so many jellyfish either. The pool more than makes up for this.
Bunty is the name of the chap who tries to sell the meal packages and can be a bit of a pain but he only says hello to us and apparently some of the deals are quite good, we usually eat in town though and eat at the hotel when they have their seafood barbecue nights, (really good). The one thing that is a shame is that because food in the hotel is expensive, everyone goes into town in the evening so the hotel is really quiet and there is a group singing to a couple of people. Maybe if the food was cheaper more people would eat there.
We are looking to go back next year, it is a lovely resort with lots of Thai features and low rise. Why should everyone have to speak English if I want to go somewhere where they speak English I would stay in England.
Julie

  • Stayed: August 2008, travelled with family
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4  Thank Somchay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2008

Staying at the Anantara for the 1st time we expected better especially after reading the many reviews. After checking in and the upselling techinques Rooms & Meals felt as though the company is more interested in profit than guests. Found communicating to the restaurant staff very difficult poor english skills for a "5" star hotel. Saw very few signs of mgt around the resort asked to see the GM after several dissapointing meals in the Thai restaurant & beachside cafe as was told that the Mgr would contact our room, which ofcourse never happened. Room was confortable but very dated, green tiles & a tiny bathroom. Not sure if I woud stay at an Anantara gain. Disappointed.

  • Stayed: July 2008, travelled as a couple
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3  Thank DarrenSheppard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2008

Having arrived at The Anantara Resort after 4 lovely, but hectic days in Bangkok we were welcomed most warmly with a cool towel and a drink. Despite there being at least 10 other people checking in at the same time we did not feel neglected. The receptionist who was checking us in then congratulated us on our first wedding anniversary and my birthday (both the same day) and went on to talk about an upgrade to the lagoon room. Due to her broken English I understood we were being given a complimentary upgrade, but then came the sting. She was actually offering us the the chance to pay for the upgrade. The cost was the equivelent of over £500 sterling. I explained that we could have booked it cheaper at home in the hope they would be open to negotiation, but alas she was not. We decided to stick with the Garden Villa which was very nice, however, the bathroom could use a makeover and it was absolutely tiny. We realised we were staying in a four star resort and felt what we got was actually quite good value for what we paid.
We were unable to meet the food and beverage manager until two days in to our 9 day stay. It was at the meeting with him he offered us an excellent lunch and dinner package for three lunches and three dinners for a total of £58. There was also a five day package available but we wanted to experience the food in the town. We did feel that this food package should be offered at check in rather than or at least along side the overpriced room upgarde. The quality of food was outstanding. The breakfasts were among the best of any resort or hotel we have ever stayed in, including the Palace in Dubai and Reethi Rah in the Maldives. Our favourite restaurant was the Italian. The service and quality of food is truly first class and could hold its own with any 5 star resort. The service on the whole was excellent with courteous staff throughout the resort with the possible exception of a couple of bar staff who were a bit sullen. On our anniversary we had booked a private dinner. When we arrived we were greeted by our waitress who was on hand soley for us for the duration of our meal. The area we chose to eat was decked in white drapes and flowers and looked amazing. When we arrived back at our room there was a beautiful chocolate Birthday cake waiting for me. All in all we had a lovely time at The Anantara and would definitely go back. The resort and its surroundings are really much better than the 4 star rating but the standard rooms let it down very slightly although they are clean and comfortable with a lovely terrace. We came here on a very good package having spent an absolute fortune on our honeymoon last year. I was a bit apprehensive but it really did exceed my expectations. The grounds are phenomenal and taken care of by a huge team of gardeners. The only dissapointing thing was that on checking out they tried to sting us for a 10 minute local call by overcharging us by 20 times. I said I would pay the going rate an not a penny more. They agreed. Be warned, everything you use or buy has a service charge which in some ways takes the hassel out of tipping but it does become a bit rediculous when a service charge is added to a phone call or to purchases made at the gift shop. I simply refused to pay these charges and they were removed from the bill.

  • Stayed: July 2008, travelled as a couple
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5  Thank mdc092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2008

would recomend this hotel to all it is absolutely amazing everything from the rooms to food and staff were excellent. could not be faulted in anyway do not listen to poor reviews. would go back in an instant.

  • Stayed: August 2005
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1  Thank angieNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anantara Hua Hin Resort

Address: 43/1, Phet Kasem Road, Hua Hin 77110, Thailand (Formerly Anantara Hua Hin Resort and Spa)
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Hua Hin
#4 Business Hotel in Hua Hin
#4 Top resorts Hotel in Hua Hin
#5 Romantic Hotel in Hua Hin
#8 Spa Hotel in Hua Hin
#9 On the Beach Hotel in Hua Hin
#10 Luxury Hotel in Hua Hin
Price Range: £85 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Anantara Hua Hin Resort 5*
Number of rooms: 190
Official Description (provided by the hotel):
The 187-room Anantara Resort Hua Hin is a distinctive Thai village-style property located on the sunrise coast of the Gulf of Thailand, around 220 kms south of Bangkok. Hidden amidst 14 acres of luxuriantly landscaped gardens and lagoon pools, the picturesque resort enjoys a beachfront location at the quiet end of Hua Hin's long sandy beach for only 5 kms. from Hua Hin town centre. A three-meters high terracotta wall cleverly cocoons the resort from the hustle and bustle of town. As you make your way along the landscaped driveway, a sense of calm descends. The sense of arrival is heightened as you admire a decorative wall adorned with a parade of elephants. A cool breeze drifting in from the beach floats through the open-air Lobby with the strains of a melodic Thai tune lingering. Polished timber floors and Thai-style salas (pavilions) heighten the ambience of an intimate tropical hideaway. ... more   less 
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Also Known As:
Anantara Resort And Spa Hua Hin Hotel Hua Hin
Anantara Resort Hua Hin
Anantara Hua Hin
Anantara Hotel Hua Hin

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