We have just returned from our 5th visit in 5 years. We have made some lifelong friends here which is the main reason we return year after year. The staff are the best, they are what makes this hotel the place it is. Unfortunately the management are letting the staff down in some areas. We have seen many of our friends move to other hotels and the staff numbers have been going down every year but the remaining staff are still expected to keep up the high standards. So if one of the men has a day off which he is very entitled to do, you do notice the difference such as empty glasses not being collected or towels not being picked up. Some of the towels are tetty but during the first week, brand new soft luxurious cream towels were delivered which look so much better. The garden rooms are tired and badly need some some TLC, the shower is not the best but how long do you spend in there, except if you are on honeymoon of course. The gardens are beautiful, with lots of little touches round the place like the statues dotted around. We do not like the way the pool bar has been redone, very boutique style and not in keeping with the very Thai feel of the hotel. This hotel does feel like our 2nd home and we have such fun with the lovely people that work there, they are wonderful and if something is not quite right the management must accept responsibility for it, you can always quarantee that the staff will always try their very best. It makes me so cross to see the staff so overworked at times and having their treasured days off cancelled and then they are the ones who get the grief from the awful guests who do nothing but complain.
We had a lovely holiday, again, and will return for the 6th time, the staff make up for any of the imperfections and we love it.
- Official Description (provided by the hotel):
- The 187-room Anantara Resort Hua Hin is a distinctive Thai village-style property located on the sunrise coast of the Gulf of Thailand, around 220 kms south of Bangkok. Hidden amidst 14 acres of luxuriantly landscaped gardens and lagoon pools, the picturesque resort enjoys a beachfront location at the quiet end of Hua Hin's long sandy beach for only 5 kms. from Hua Hin town centre. A three-meters high terracotta wall cleverly cocoons the resort from the hustle and bustle of town. As you make your way along the landscaped driveway, a sense of calm descends. The sense of arrival is heightened as you admire a decorative wall adorned with a parade of elephants. A cool breeze drifting in from the beach floats through the open-air Lobby with the strains of a melodic Thai tune lingering. Polished timber floors and Thai-style salas (pavilions) heighten the ambience of an intimate tropical hideaway. ... more less
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- Also Known As:
- Anantara Resort And Spa Hua Hin Hotel Hua Hin
- Anantara Resort Hua Hin
- Anantara Hua Hin
- Anantara Hotel Hua Hin