We went back to the Hyatt Hua Hin to repeat our first experience which was our very first trip together 5 years ago. Although we live in Bangkok we remember the road as being not very good and somehow our holidays always pointed in different directions. Anyhow we booked and drove down on the new highway...a short and quite nice 2 1/2 hour drive.
The hotel hasn't changed...the grounds are as beautiful as before and perhaps even more so , the entrance drive is very impressive, and the reception is just OK, exactly as it was 5 years ago. My suggestion would be to have a sign clearly indicating where the check in for the Regency Club is ,or be taken there immediately on arrival , rather than queue for a while at reception (for a disabled person such as I am not even being offered a chair, is tough!) and then be taken there only to find that one queues again and then waits for the room to be allocated!
But the Regency Club area is good...the pool is great and the whole Regency Club outdoor lounge set up is very well thought out ....but arriving into the room is somewhat of a disappointment, the furnishings are tired and fading, its terribly small for a premium room (even though we had a ground floor room with increased floor space in lieu of balcony) it has an old TV and not flat screen which most hotels of that category now have (but I question why does the Hyatt use a Malaysian satellite service?), and in general not what one would hope for. However Hyatt's standard amenities are there as usual and appreciated.
The biggest disappointment was the Hyatt's E concierge service which confirmed a birthday cake for my companion's birthday and said it would be served in the breakfast room but on the day nobody there knew anything about it ... in any case I had asked for a bottle of sparkling wine with cake to be served in the room at 8am on the birthday but that request was totally ignored! So my little surprise turned out to be a fiasco....
The staff are helpful,polite and good...as usual in Thailand and in Hyatt Hotels... a plus for a somewhat what has become a basically ,in view of the local competition, a neutral non descript resort hotel which , all in all, left me shrugging my shoulders!
- Official Description (provided by the hotel):
- Hyatt Regency Hua Hin is a premier beachfront resort ideal for families, honeymooners and couples who are looking for a relaxing and enjoyable vacation. The hotel enjoys a 250 meter stretch of prime white sand beach, plus lush tropical gardens and swimming pools. THE BARAI, the hotel's brand-new residential suite and luxury spa destination, is a sanctuary for beauty, pampering and wellness. Hyatt Regency Hua Hin also offers Pet-Friendly programme to welcome you and your pet as our guests. The resort has assigned five pet-designated Deluxe Rooms in the same area for guests with dog or cat up to 10 kgs. With advance reservations, the resort will provide a bed and bowl to be arranged in the room with a supplemental charge of only THB 800 per night fee plus tax and service charge per reservation. ... more less
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- Also Known As:
- Hyatt Regency Hua Hin Hotel Hua Hin
- Hua Hin Hyatt Regency
- Hyatt Hua Hin