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Hyatt Regency Hua Hin
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Reviews (2,456)
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Reviewed 18 August 2009

We live in Bangkok and chose to go to Hua Hin to spend a weekend at the seaside, because it's just 2 hours' drive from the Thai capital. I've previously stayed at several Hyatt hotels, but during business trips only. The level of services has always been remarkable, and my husband and I decided to opt for Hyatt again.

Room
Our Club King room on the 3rd floor was definitely a disappointment. It was very small, with bleak design. There was quite a sizable balcony, but who needs it, as people stay at the beach during the day, and mosquitoes prevent them from sitting at the balcony after dusk. Our advice to other travelers is if they take a Club King room, better to book one on the 1st floor, because it does not have a balcony, and therefore much more spacious.

Hotel's Territory
The hotel's territory is absolutely great and impeccably designed. It's like you live a large and very well kept botanical garden with a huge pool, a fish pond and three restaurants. The pool has two or three shallow water corners and a water slide for children. Many trees have name boards, so that you know which tree is what. The Tranquility Court is something worth seeing - even if you a not a meditative type, simply have a look at this beautifully designed place. Overall, it's probably one of the best hotel sceneries I've ever seen.

Spa
Totally overpriced.

Food
Breakfast was good, but too crowded, sometimes hard to find a vacant table. We had a fabulous brunch at McFarland's House before leaving on Sunday. The Italian chief cooked lots of delicious things, mostly European food with an Asian touch, not to mention wonderful deserts. It was definitely worth 800 baht per person (I think we paid something around that).

Sea
Actually nobody swam in the sea, because it was rather dirty and smelly. 'Beware of jellyfish' signs did not add any enthusiasm either. Locals told me it was seasonal. Well, it was okay with me, since I'm not a great swimmer and a good pool somewhat made up for the poor sea condition. And remember - it took us only 2 hours to get to Hoa Hin. Probably it does not make as much sense for those flying all the way from Britain, for example.

Staff
Polite and very professional.

  • Stayed: July 2009, travelled as a couple
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3  Thank NaThaiLia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2009

The hotel was definitely five star. From the minute you walk into the lobby, you feel as though are in paradise. The hotel is sprawling across several acres and is only three floors high where the rooms are with a Thai style building in teak for the lobby area and the restaurant areas. The rooms all had fantastic views of the lush greenery, and water (either the fish ponds, swimming pool or the sea). The service was amazing and housekeeping made up the rooms with fresh towels, water and tea and coffee and wash items every day adding extra touches like cotton buds, wash powder and ear buds. They also came into the room every night and left ice in the bucket, turned down the beds and closed the window blinds. The lobby staff would get you a taxi very quickly if you needed one and could arrange trips or suggested ideas for places to visit.

The service at the pool was exemplary and towels were placed on your bed for you and handed to you as you stepped out of the pool. The beach and scenic views from the pool were the best I have ever seen and the hawkers on the beach holding up their wares every time you stood up completed the cultural experience, but the site security meant they didn't hassle guests and always had a good natured smile.

The eating at the hotel is more pricey that the restaurants in town but the quality is brilliant and there were specials at the noodle bar which were reasonably priced. Lunches were more reasonable than dinner, but we had a fantastic Italian 3 course set meal with drinks for around £25 on the second night and the food was definitely gourmet quality and the ambience next to the water, with the lights, sea lapping in the distance and your every whim catered for meant that it was worth it.

The singing in the bar was terrible but in a humorous way and like everywhere else we went in Thailand they loved their cheesy western music (from the Titanic theme, Abba, 70s disco and achey-breakey heart). The man who played 'plinkey plonkey' music in the lobby was brilliant though.

If you can afford it and have the time a visit to The Barai Spa on the resort is a must. I had an aromatherapy massage (extremely relaxing) and a foot pedicure with foot massage and I came out feeling chilled and refreshed. There is a steam room, sauna and swimming area in the spa you can use too and we had Thai Tapas at the MacFarland House attached to the Spa - a little pricey but awesome, tasty food!

The only niggle I had was the lack of communication about what is available where on the complex. We went looking for a meal on Tuesday night and visited the Thai restaurant on site and realised me had missed the cultural night on the Monday, which was something would have enjoyed. There is a book in the room with hotel information on and opening times of the restaurants but this information is out of date as the noodle bar no longer opens at night, whilst Figs restaurant does. It would be useful if there was a list of which specials and what menus were on at the different restaurants and venues each night.

The internet is expensive in the hotel but it is cheaper to use the lobby machines at 6 baht per minute than the rooms at 18 baht a minute. I was checking for exam results while I was there. In the end we found an internet cafe at the local Market Village that charged 10 baht for 15 minutes - and easy solution if you only need to log on for a short time to send a message home.

Well worth sitting in the lobby bar in the evening to watch the sun go down over the resort and across the sea. The drinks from 5pm are buy one get one free for happy hour and they bring you nuts and coconut smacks with your drinks in the evenings which is a nice touch.

Toads sing where there has been a rain downpour and lizards seem to live above the light fittings or you can chat to one on the balcony. The balconies all have fans but keep your door shut while you are outside as this avoids insects getting in the room, although neither of us were bit here (partner was only bitten on the plane on the way home!)


There was also a bus to and from the hotel (run by the hotel) to the main centre about 7 times a day which cost 50 baht each but you needed to book this at reception as it soon filled up. they dropped off at the clock tower but would drop you anywhere between the hotel and clock tower if you asked (the market village was always a favourite drop off). Make sure you get the timetable from reception as it doesn't run during the middle of the day so if you want to get back to the hotel you need to know the times, although it is easy to jump onto a tuk-tuk to get back.

The hotel provides you with two bottles of water a day but you will need to buy more - Would recommend a case from the local Tesco for about 50 Baht (£1) and this lasted us 6 days. The whole resort is clean and well maintained and a pleasure to stay at. You really feel pampered and looked after. Pure luxury! I would throughly recommend this resort.

  • Stayed: August 2009, travelled as a couple
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1  Thank angel316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2009

I've stayed at the Hyatt Regency Hua Hin three times and would absolutely go back again. It's a fantastic hotel with beautifully kept grounds and and extremely kind staff (and a management that cares about the local community). I recommend spending the extra to stay in the club area, which has its own private pool and is next to the fitness center. The only complaint I can think of is very expensive in-room internet charges.

  • Stayed: December 2008, travelled as a couple
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2  Thank jgtokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2009

My Thai wife and I have stayed at the Hyatt Regency twice for a period of 1 week per stay.
It suited us as it was quiet and staff were non-obtrusive with laid back approach. If we wanted anything , all we had to do was ask. The breakfast buffet was marvelous with foods to suit all tastes although I am sure there will be just that something that was not on offer for the " seasoned traveller " as there always is !! The large lagoon style pool with water slide was superb as were the beautiful manicured gardens. Good security at the entrance was an added plus. I think Hyatt could extend the Pavillion Restaurant to include more of a choice and possibly review their price structure as not everyone wants to eat Italian at the other restaurant. Not a big problem , as there is good choice in Hua Hin town to suit all tastes at much lower prices. There is a minivan from the hotel to Hua Hin town , but a short walk to the main road can provide local style transport for much less. The rooms were in my opinion kept spotless and had all amenities including personal safe , telephone , sat TV , fridge and patio. It is almost laughable when read what people expect for the price - £60 for Granada Lodge etc " Room Only "
and the "Seasoned Traveller " grumbles what he gets for his/her money. Get Wise !!!

  • Stayed: October 2007, travelled as a couple
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Thank tonto9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2009

We stayed there for 9 night in the fantastic Regency Club, where you can have free beverages throughout the whole day and free food during the pre-dinner cocktail reception from 5-7PM. Furthermore there's an own splendid swimming pool and jacuzzi for Regency Club guests, but you also don't wannt to miss the incredible main swimming pool and the ample tropical garden scenery. The restaurants are awesome and the Spa (The Barai) is world class. The staff is highly dedicated, kind and hospitable and always keen on assisting in with any issue. If a problem might occur, they will solve it elegantly for you beyond your expections. To put it all in a nutshell: we give it a 10/10 and can only highly recommend it. We already plan our next stay there, since we truly miss the place after only 1 1/2 weeks back in Germany. I will add some photos later, but have to sort out the best ones yet, since we took more than 100 pics only from the hotel,

  • Stayed: May 2009, travelled as a couple
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1  Thank PatmanOF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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