Booked 2 days in advance via an internet booking site. Room confirmed, funds deducted from my account. When I arrived at the hotel with the voucher they accused me of faking the e mail as they had no rooms! Rudest front desk staff I have even met. Called the website, they send the confirmation from the hotel detailing they had accepted the booking, this took over an hour of international calls, costing more than the room. After this the staff were not even apologetic and even offered to honor my booking by letting me sleep in my car in the car park, or by the pool. I would still be charged. I have never been so amazed. They then sent me to another hotel within 10 minutes driving, way out of the area I needed to be, and even they would not honor the booking and I would have had to pay in full and charge my booking website the refund. Please if staying at this hotel, and have booked within 2 days, call ahead to check if they will let you stay!