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“SECOND STAY FANTASTIC MY FAV HOTEL IN THAILAND”

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Centara Grand Beach Resort & Villas Hua Hin
Ranked #3 of 137 Hotels in Hua Hin
Certificate of Excellence
uk
Level 6 Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“SECOND STAY FANTASTIC MY FAV HOTEL IN THAILAND”
Reviewed 18 May 2014

Myself and my partner have been in 2012 and 2013 and thoroughly enjoyed it both times. It really does feel grand and the grounds and pools are stunning. The staff are so well mannered and polite, the food it to die for. The club membership and the Deluxe rooms are well worth the money, high tea consists of cakes, fresh fruit, fresh fruit juices and light bites with some warm options. The hotel is immaculate and the look of the hotel is stylish and grand. The staff are very friendly and very attentive. The rooms are clean and roomy with everything you could need. You get towels and cold towels with refreshing fruit around the pool during the hot days. Room service is excellent and the hotel is based right on the beach. There is a local market just a short walk away with delicious food and all manner of things you could want to buy.There is everything you could possibly want to eat at breakfast with tonnes of fresh fruits and juices. A very pleasant stay i can't wait to return. Mr Yates.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank akdjajaral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 May 2014
Dear akdjajaral,

We wish to thank you for your kind comments and appreciate your support and patronage to the resort.

It is a great pleasure to have you at the resort and great pleasure to learn that you had a good time.

We all look forward to welcome you back to the resort in the near future.

Yours sincerely,
The Management
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2,392 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (669)
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Moscow, Russia
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 May 2014

We are stayed in the Delux room for two nights this May.
Our room was very spacious and had a nice sea view!
Great location and very nice beach, nice gym and kids club, friendly staff, free parking, great breakfast....

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank Kostya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 May 2014
Dear Konstantin P,

Thank you very much for sharing your experience of your recent stay at Centara Grand Beach Resort & Villas Hua Hin recently.

We are delighted that you had a pleasant time at the resort and enjoyed the services and facilities at the resort.

We sincerely look forward to welcoming you back again in the near future, we remain,

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Launceston, Australia
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 May 2014

Stayed 6 nights in what was the ideal resort. We stayed in the Colonial wing and found the style of accommodation good with a feel of old world charm. The resort itself was relaxing, the staff friendly, the layout and grounds provided a relaxing atmosphere. The resort is in a good location with access to the beach, within walking distance to shops, markets and restaurants. Various forms of transport are readily available with staff more than happy to organise whatever you may need.
Tried a couple of the restaurants along with a "High Tea" all provided good food and atmosphere.
We would happily stay here again.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank TasJon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 16 May 2014
Dear TasJon,

Thank you very much for choosing to stay at Centara Grand Hua HIn during your recent visit.

We are glad to know that you has a good time and enjoyed the various facilities and services around the resort as well as your highlighting the High Tea experiences that you had it is greatly appreciated.

We are grateful for your patronage and look forward to having the opportunity to welcome you back again in the near future.

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

Us – 51 year old married couple who just wanted to escape, be calm, be spoilt, be us and escape from the world. We succeeded! We stayed just under 3 weeks in a Premium Pool Villa. Do you want ”Eat Pray Love” “Best Exotic Marigold Hotel” but all perfect relaxed 5 star. Come here and escape. Beautiful facilities that all work. The look and feel is miles away from sterile concert and steel high rise. Think the “King and I” meets crisp white Raffles feel. The staff make this place. Friendly relaxed helpful and hit the mark time and time again. Great service without the forced feel. Get to know them and their sense of humor is amazing. The smiles and greetings just make you feel good. It is a deep culture of the staff otherwise how could it have been maintained 100% for 3 weeks. The food in the hotel or minutes out the entrance is fantastic. You want a few tours – easy. You want to shop- easy walk out the front. You want beach – hotel fronts the beach. You want pools - 4 great pools plus the private Villa pools. But above all else you want to escape and just be the two of you, calm and recharging then this place has the relaxed sophistication that is perfect. Want help with perfect Anniversary (25 years) flowers timed for minute perfect delivery – it happen with just one chat. You will not want to go home. Yes we rated everything excellent because it was.

Room Tip: The Villas are a perfect escape - some days you just will not leave your Villa and private pool.
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank IanT104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 16 May 2014
Dear IanT104,

Thank you very much for sharing with us your recent experience at the resort. It is certainly great to have you with us for 3 weeks at our Villas.

We appreciate the details information about the various aspects of the hotel's facilities and services and it is great pleasure to learn that you had a good time.

We sincerely hope that we will be able to welcome you again to the resort in the near future, we remain,

Yours sincerely,
The Management
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Sydney, Australia
Level 5 Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 13 May 2014

We booked into the Centara for 3 nights & wished we had changed earlier from a previous hotel!! Everything about it was top class - from the moment we checked in. The friendliness of the staff, the rooms, the ambience in the hotel/grounds, the breakfasts, were all superb. I would highly recommend this place.

Room Tip: We had a room on the 2nd floor with a view of one of the pools & the beach - very pleasant.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank kirstymc9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 16 May 2014
Dear kirstymc9,

We appreciate your kind feedback following your recent stay at Centara Grand Hua Hin and we are grateful for that.

We are delighted to hear that you enjoyed your stay in our resort and will relay your appreciation to our team.

It has been a pleasure to have you with us and we are looking forward to a possible future visit.

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 May 2014

our third trip here at centara, just as we remembered from last may 2013
excellent staff, great breakfasts, what a choice.
we enjoyed the meat experience evening on tuesday night, but were pretty disappointed as there wasn't much information about the provenance and as stipulated on the poster grain or grass fed, lack of general information.
We prefered the friday night fish barbecue so much choice absolutely amazing,
hopefully will be back asap
see you soon

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank BOOLLY247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 14 May 2014
Dear BOOLLY247,

It is certainly great to welcome you again for the third time at Centara Grand Hua Hin and we glad that you had a good time in the resort.

We have taken a good note of your comments regarding the general information. Rest assured we have addressed this matter for immediate improvement.

We are grateful for your loyalty and patronage and all of us looking forward to welcom you back again soon.

Yours sincerely,
The Management
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Barrow-in-Furness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2014

Stayed at Centara for 12 nights in April staying in a junior suite with club privileges paying almost £2500

We arrived tired and hot at 4.30am first shock sat in reception to check in no aircon and could hear mosquitos buzzing in my ear also was asked for credit card deposit in case of breakages.

Then a walk upstairs and along lengthy corridors to reach room sorry more like a cave although all lights were on in the room it was very dark even in daylight this was due to roof overhanging the balcony and very large trees in front of the balcony blocking out light and views.

The pictures on websites are nothing like the actual room lovely bed linen nowhere to be seen bathroom was tired whole room in need of brightening up.

The gardens are lovely but a haven for mosquitoes and other biting insects I have only ever been bitten 3 times in over 20 years had 3 bites first night and my wife's were very swollen.

The 3 pools in the early part of our stay were overrun with children 7 footballs and 3 Frisbees in one pool means you get hit one or the other.. Children under 12 not allowed in Jacuzzi but could not use as often full of under twelve's unsupervised.
Went for snack at beach restaurant was asked to leave I had forgotten to bring shirt from sun bed then I noticed two people at the table next to me had finished meal were not wearing shirts if you have a rule make sure it is applied to everyone.

Service in the club lounge which is far to small was a farce resembled something from a Laurel Hardy film failed to take breakfast orders more than once waiting 20 minutes to be asked and then had to ask again, brought wrong breakfast. pot of tea and no cups. Three people asked for mushroom first person got 1 second person got 4 third person got none. Another time order taken for four people for drinks two more staff enquired if we had ordered still no drinks until we asked again.
almost every visit to lounge there would be no spoons to eat breakfast with, no water or ice in containers.
During evening drinks the same service bordering on totally inept staff hard to find seemed to be hiding to avoid having to tell us they had no drinks.
on three nights of club evening drink at 8:30 offering Baileys they had none lack of choice meant no drinks not even a substitute having paid for these privilege's felt ripped off.
I could go on loads of other let downs but enough is enough think you might get the idea.


Positives pool staff, Railway restaurant better service than club and more choice

Room Tip: Don't book exec rooms.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ldh51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 14 May 2014
Dear Ldh51,

We thank you for having taken the time to write once more about your disappointing stay at the resort and for bringing your dissatisfaction to our attention and to the one of Trip advisor's readers.

We certainly have taken good note of the problems you have highlighted regarding the hotel and it’s Club. Although we generally receive positive comments from our Club guests about the food, beverage and service offerings we regret to learn that we did not meet your expectations and present you with our sincerest apologies.

With our reiterated thanks for your precious feed back, we would like to re-assure you and the Trip Advisor readers that we will do our utmost to further develop a dedicated and attentive service at Centara Grand Beach Resort and Villas, Hua Hin.

Yours sincerely,
The Management
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Property: Centara Grand Beach Resort & Villas Hua Hin
Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Phone Number:
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hua Hin
#1 Top resorts Hotel in Hua Hin
#1 Family Hotel in Hua Hin
#2 Romantic Hotel in Hua Hin
#3 Luxury Hotel in Hua Hin
#3 On the Beach Hotel in Hua Hin
#3 Spa Hotel in Hua Hin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Number of rooms: 249
Official Description (provided by the hotel):
Centara Grand Beach Resort & Villas Hua Hin first opened its doors in the early 1920s at a time when Hua Hin was still a sleepy coastal village. This five-star beachfront resort was built along the classic lines of that era, with phenomenal gardens and beautifully spacious rooms and suites (up to 170 square metres) with high ceilings, polished hardwood flooring, period furniture, and the warm tones of Thai silk. The resort is also home to 42 single-storey villas that offer privacy and space (up to 120 square metres) and the choice of a Jacuzzi or plunge pool on the terrace. Beside Hua Hin’s gorgeous beach, a stone’s throw away, and a relaxed atmosphere to enjoy to the full, the resort also offers plenty of leisure options for adults and children: four swimming pools and children’s pools, a superb spa, a fitness centre, tennis courts, Muay Thai and Tai Chi classes, and two kids clubs. Plus, the town is outside our door, and some of the best golf courses in Thailand are within easy travelling distance. The dining venues include a colonial style café and all-day dining restaurant, a Japanese restaurant, a Thai restaurant located near the villas, and the modern COAST Beach Club & Bistro. With its setting on the beach and its elegant atmosphere, the resort also is the perfect setting for a dream wedding. ... more   less 
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Also Known As:
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Centara Grand Beach Resort And Villas Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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