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“Peaceful Elegance. Love This Place!” 5 of 5 bubbles
Review of Centara Grand Beach Resort & Villas Hua Hin

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Centara Grand Beach Resort & Villas Hua Hin
Ranked #3 of 133 Hotels in Hua Hin
Certificate of Excellence
Morpeth, United Kingdom
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Peaceful Elegance. Love This Place!”
5 of 5 bubbles Reviewed 18 August 2014

My husband and I stayed for 8 nights at this lovely and historic hotel and we're already planning our next visit. The staff are wonderful, the grounds beautiful and the location is perfect for accessing the beach, the night market, the fishing piers and everything else that Hua Hin has to offer.

We arrived later than planned as it was coming up to the Queen's birthday and traffic leaving Bangkok was very busy, so it was a relief to finally arrive at our chosen hotel. Check-in was smooth as Thai silk and we were soon unpacking in our room which had a peaceful view of cempaka trees and the topiary pool. Everything was spotlessly clean and we very much appreciated the services of all the housekeeping staff who made sure our supply of drinking water and bathroom essentials was regularly topped up throughout the day. Nothing was too much trouble and any requests were greeted with a smile and were quickly met.

Food was good and we especially enjoyed taking breakfast on the terrace while checking on the topiary to see if the garden beasts had switched places during the night. We have a sneaking suspicion these may be the guys who pull Santa's sleigh in Thailand

From asian to western, there was plenty of choice at the breakfast buffet and we'll now be hitting the gym to try and shed the holiday pounds. Beware of the almond croissants. They're very, very moreish, and the green curry didn't go amiss either.

We spent a fair amount of time relaxing by the Topiary pool; a peaceful and shady haven and a good size for swimming laps too. The other pools were great too and as they're by the beach the adjacent seating areas enjoy cool breezes.

The hotel is well situated for visits to the night market, for picking up a tuktuk and for local bars, massage parlours and restaurants. We had a brilliant time and can't wait to return. Hats off and well done to all the staff and management for all your hard work in making Centara Grand Beach Hua Hin a top holiday destination!

Room Tip: We stayed in the newer wing. Upstairs rooms are very peaceful.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Allid64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 August 2014
Dear Allid64,

Thank you very much for taking the time for the detail review of your recent stay at the resort. It is greatly appreciated.

We are pleased to note that you and your husband had a pleasant stay and enjoy the various resort's facilities and services.

Thank you once again for the very kind review and we sincerely look forwards to welcoming you back again in the near future.

Yours sincerely,
The Management
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2,216 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (621)
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England
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

This is a hotel that is the definition of old world charm. The first impression is truly impressive - an open lobby that catches a cool breeze and looks onto well tendered lawns, beyond which is the beach and sea.

The rooms are excellent, with the most enormous bed I have ever seen. A comfortable sleep too. We had an extra bed in the room and there was still plenty of space to walk around and store suitcases. The AC was very efficient and quiet, which is important if you are staying in the summer months. The bathroom is well appointed and the shower is powerful and has a 'drencher' feature. Our second floor room overlooked the main garden area and our balcony was both spacious and had very good quality, comfortable furniture.

The room was quiet and very private. WiFi free of charge.

The breakfast was excellent - comprehensive choices of hot and cold food and well presented. We did not eat in the hotel in the evening. However, there is an excellent tea/coffee shop in the museum, which is part of the hotel. Again, very atmospheric and recalling the elegance of another time. Very good coffee and snacks - a lovely way to escape the afternoon heat.

The Elephant Bar, just off the lobby, is an excellent place for an evening drink. There is a good selection of cocktails and (somewhat overpriced by European standards) Scotch whiskies.

There are four swimming pools, all of which looked clean and well kept. There are ample and really comfortable sunbeds for sunbathing - and importantly lots of shade. The beach is not private but was never crowded.

The hotel is spotlessly clean throughout. Moreover, the staff were without fail, polite, helpful and thoughtful.

In terms of general location, it is very well placed. Right on a sandy beach, so cooler than the rest of the town but within strolling distance of the shops, night market and a great many restaurants/bars.

In short, this is a place that exudes class and charm. Don't miss it.

Room Tip: We didn't buy the extra package but it looked good value
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tonstok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 August 2014
Dear Tonstok,

Thank you very much for your kind review of appreciation. It is always motivating to receive positive feedback.

We are very pleased that you enjoyed your stay at the resort and will relay your comments to our team.

On behalf of all the staff here at the resort, we sincerely look forwards to welcoming you back again in the future.

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 August 2014

O.Pohatu
Centara does it again, Our yearly golf trip was topped off by the Centara hospitality again,complimentary bottle of red on arrival, loyalty guest cocktails in garden ,Birthday cake WOW, it is so hard leaving this place .What Great staff you are so lucky to have dedicated staff ,from the breakfast chef to the pool bar staff in west wing a big thank you from us all and we look forward to seeing you all again next year Aussie/ NZ golfers

Room Tip: West wing peaceful location and good access to Main Street
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Owen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 August 2014
Dear Owen P,

Thank you very much for your kind feedback concerning your stay at Centara Grand Hua Hin.

It was certainly a pleasure to read that you thoroughly enjoyed your stay at our resort.

With our reiterated thanks and we all look forward to your next visit, we remain,

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

We stayed at the Centara after cancelling the Hilton always stayed in the club at the Hilton and was very disappointed after a visit in January this year.we made the best choice no reserved bed at the swimming pool,excellent friendly staff nothing to much trouble would recommend the club here we will be staying again on our next visit.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 8 September 2014
Dear Susan W,

Thank you very much for share you experience at Centara Grand Hua Hin.

We are delighted that you had a good time at the resort and were able to enjoy the facilities and services available including the Club.

We are grateful for your support and we look forward to welcoming you back again to the resort.

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 14 August 2014

All was well until we walked off the property to the beach.There's a big clean-up at the beach area of Hua Hin at the moment by the Municipality, but sadly NOT by the management of Centara. We took a walk heading towards the beach on the road between the Centara Resort and villas (just past the Tourist Police office) the first thing to hit you is the stench then you get the piled up garbage opposite the vendors stalls against green fence/hoarding all along the beach walkway it's absolutely shocking. Maybe the GM should take a walk down to the beach past this mess bordering his property to see what his guests have to suffer on their way to the beach.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sallyanne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 20 August 2014
Dear sallyanne d,

Thank you very much for your note. We are most concerned to learn about your disappointment during your recent stay at the resort. It is through feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our clients.

Kindly be advised that the area you are referring to is a public road and unfortunately not under the control or our hotel. Nevertheless, we do take such comments very seriously and we will certainly bring this up to the relevant authority for better supervision to ensure the cleanliness of the beach and it's roads.

Thank you once again for you constructive comments. Meanwhile, we remain at your disposal for any further information you may require.

Yours sincerely,
The Management
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Adelaide, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 13 August 2014

My wife and I recently spent a wonderful 8 nights at the Centara in Hua Hin.
Although the purpose of the stay was to celebrate my wife's birthday, we hadn't mentioned this, nor the fact that we had visited three times previously, to the resort staff in any of the reservation arrangements we had made; they knew anyway and made sure that this was a special stay.
On arrival, we were given an upgrade to a junior suite in our favourite Garden wing and two days later on my wife's birthday, a cake and card arrived in our room.
The Centara staff are unfailingly polite and efficient, the rooms are spacious and well equipped and maintained, grounds of the resort are beautiful and the facilities, such as the pools and the restaurants we used, were excellent.
Even the location of the resort in Hua Hin is ideal; right on the beach and a short walk to shopping and restaurants in town.
With so many other resorts in Asia which we could have chosen, this is the one place we always look forward to returning to and have no doubts about recommending to friends.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 August 2014
Dear Adrian B,

We are grateful for your kind review and it is important for us to know that you had a comfortable stay at the resort.

Guest feedback is always appreciated as it is one of the only ways we have of correcting shortcomings or, in this particular case, of knowing that we are on the right track.

Once again we are grateful for your support and look forward to welcoming you and your wife again soon.

Yours sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 August 2014

Nearly two weeks in the hotel passed too fast, the staff was very friendly from check in to check out. Food in all four restaurants was good (albeit a bit expensive), the room was attended three times daily and every remark was taken care of immideately.
There are four swimming pools in the hotel, so there was always a place by the pool and the pools were not crowded. The beach is not private, and the beach in front of the hotel is a bit rocky, but it provided our childreh hours of crab and snail hunting (and releasing). There is a nice beach a few meters to the South.

Room Tip: Avoid the villas that are situated near the Hilton's fence, there is too much noise from it'...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Spice65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this review, 22 August 2014
Dear Spice65,

Thank you for kind review of our resort. We are delighted to hear that you enjoyed your stay in our resort and will relay to our team.

It has been a pleasure to have you with us and we are looking forward to a possible future visit, we remain,

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Grand Beach Resort & Villas Hua Hin

Property: Centara Grand Beach Resort & Villas Hua Hin
Address: 1 Damnernkasem Road, Hua Hin 77110, Thailand
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hua Hin
#1 Family Hotel in Hua Hin
#1 Top resorts Hotel in Hua Hin
#2 Romantic Hotel in Hua Hin
#3 On the Beach Hotel in Hua Hin
#3 Luxury Hotel in Hua Hin
#3 Spa Hotel in Hua Hin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Centara Grand Beach Resort & Villas Hua Hin 5*
Number of rooms: 249
Official Description (provided by the hotel):
Luxuriate within this colonial-style Hua Hin Thailand hotel, nestled in a tropical garden along a beautiful four-mile beach. Signature features of this Hua Hin hotel resort include 207 rooms and 42 villas, local and international cuisine in five restaurants, three conference rooms for up to 300 people, three swimming pools, a Spa and fitness centre, and limousine service. There are also six golf courses near our Thailand hotel resort, complementing our extensive onsite recreation. ... more   less 
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Also Known As:
Centara Grand Beach Resort & Villas Hua Hin Hotel Hua Hin
Centara Grand Beach Resort And Villas Hua Hin
Sofitel Hua Hin
Accor Hua Hin
Hua Hin Sofitel

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