As good as any boutique resorts, attending service and decent food, although we did not enjoy their attempts on some of the western style dishes, all traditional Thai dishes were spot on, cocktails were good but for a luxury hotel they lack the "luxe" factor.
My experience in communicating with James the resident manager prior to arrival was disappointingly difficult, particularly having read other review praising his service and had expected the same. There were many back and forth emails just to try and get specific information about day tours and spa which were requested clearly at first attempt, I found his responses to me came across brash and lacking details. When we arrive non of the activities I had confirm with him were arranged, resulting us not being able to get the spa treatments we had requested, being a full house during the time of our visit, we only managed to squeeze in for a one our treatment and nothing more for the rest of our 4 days stay (we ended up going to Sheraton further down the road for spa, it was great!). We also did not have the honor of meeting James at all, even though I could see him sitting in his office with his door opened the whole time we were checking in right out side and inquiring about the arrangements I supposedly had made with James.
Other then that we had a stay with everything we asked for, right on the beach in a quiet sea side location, perfect R+R.
- Official Description (provided by the hotel):
- Aleenta Resort Hua Hin features ten "one-of-a-kind" luxury rooms, and free-standing villas. All rooms are tastefully decorated with custom-made wood and rattan furnishing, including heavenly soft king or queen size beds. All rooms feature mini ipods and Bose music systems with over 400 varieties of custom made songs. Books, games, private plunge pools and in-room dining are just some of the features in the 18 rooms. ... more less
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- Also Known As:
- Aleenta Resort Pranburi Hotel Hua Hin
- Aleenta Resort Hua Hin
- Aleenta Hotel Hua Hin