The hotel is older than what it looks in the photos with all the lighting effects, etc. I had been here with my family and our stay was quite pleasant. Food is good. Breakfast is quite elaborate. Its the place you may want to go to when the idea is to spend minimum time at the hotel and maximum time to the outside of it.
The Pavilion Rim Kwai Hotel is a resort hotel in up-country Thailand. It has the feel and appearance of a development that was never quite as successful as hoped for. The rooms are large and the air-con works well, but it’s all a bit dilapidated. The shower was strong but somehow leaked all over the bathroom floor in our room, and the bath leaked too.
The wifi hotspots that are meant to cover the hotel (and are chargeable) didn’t reach many of the rooms, and people could be seen down in the reception area all the time with their iPads and laptops trying to get a connection. The food served was quite good (I only ate in the function hall, not in the restaurant) but overall, it’s a tired hotel in the middle of nowhere with very little to do at it. I do think it’s probably aimed more at the local tourist than foreign visitors, so I may be judging this by inappropriate standards.
Stayed here for a night for company's party. The room really need some refreshment. Everything was old. The buildings needed re-paint.
Resort's facilities were so-so. However, staffs were great. Lots of choices for breakfast which they offered "Hot Thai Milk Tea" as part of breakfast, a must try.
The resort was some 20 kms. from Kanchanaburi. So, it wasn't ideal place to stay if you want to hang out in city of Kanchanaburi.
Firstly don't believe the pictures. The entire place has a rundown feel - hotel management obviously built this but did not care to maintain the facilities. All the pictures were probably taken 10 years ago when this first opened up, and I have no doubt it was nice back then. Rooms were bad: bugs in the toilet, leaky shower, suspicious looking bathtub, old bed mattresses, broken lamps, static-prone television, mosquitoes everywhere (and more outdoors), and a shabby balcony.
The hotel restaurant is far from decent. Breakfast buffet was served outdoors which is another way of saying it is a buffet for ants and flies. The minute you set your food on the wooden tables ants will start attacking it. Anything sweet will draw flies. Food quality and taste were poor too for Thailand. Lunch was better because it was indoors.
There are two swimming pools. The larger one is permanently closed down. The smaller one did not look swimmable either despite the hotel staff's valiant efforts. Garden grounds are okay to walk around but nothing unlike a typical park.
Service was poor; staff were either very very shy or did not simply care about your experience here. Maybe they've grown resigned to customers' complaints - I would if I were they.
Oddly this place seems very popular with conferences and company retreats. I was there for precisely that reason, and for the three days we were there there were two other conferences going on. So the only redeeming part of this trip was the lovely staff and colleagues that were there with me. I would not recommend coming here alone or even as a couple or with friends. There are much better places to stay closer to town for the same rate.
After arriving from bangkok thonnburi station at Kanchanaburi we expect a short drive (maybe 5km) (as stated in the hotel website) The taxi man informed us it was 30km away. 500 baht later we arrived at the hotel. Beautiful grounds and entrance lobby. Thats were all the good things ended. The hotel looks great in the site, in reality its big and grand but smelly, mouldy, needs updating, basic room, dirty pool, leakie shower, no mini bar, no balcony furniture. Staff wew rubbish, no English, couldnt be bothered. Breakfast was poor, They love charing 500baht for their taxi. In town was too far away, we struggled to geta taxi home at night. Town is ok. Cheaper than other parts of thailand. We only spent 2 night there and were the only 2 in the hotel. 2nd night a thai school prom arrived and the band tried its best to sing (sounded that a drowning cat) that went on outside our room for hours, then the kids decided to have something like hello kitty party in our corridor, i want happy. Staff could have put us in a different part of the hotel. We only went to visit River kwai bridge etc. There are better and closer hotels in the town centre, The rickity train was the highlight for us
