Reservations were easy to make with a member of staff who spoke good English. Check-in was simple and there were ample staff ready to help us with the bags.
Happily surprised with the size of the rooms but I still don't understand the concept of glass walls between bathroom and bedroom (even with a curtain to close it!).
The wifi was the one down side as it was unreliable and slow. Message to hotel GM...Please ensure fast, reliable wifi if that's what you advertise!
The location of the hotel is in a nightlife area but we heard no noise through the night. The beds are incredibly comfortable and the duvets meant it was a real struggle to get out of bed in the morning.
The breakfast buffet was ample with a superb variety of food.
Check out was also simple and handled well. We didn't try the pool as the cool weather made it a little too cold.
Overall, a good choice. The decor is bright, location is good and staff very friendly and helpful.
- Official Description (provided by the hotel):
- Glacier Hotel Khon Kaen "The Elegant Cool Hotel" Seventy-two stylish and spacious rooms are designed using different living styles for comfort and convenience. Each room has its unique theme so that no matter how often you come back to us, you shall always experience something new. Our multi-lingual professional staffs will attend you to your every need and make you feel right at home. If you're looking for thorough relax, relieving the tensions of travel and business then the shimmering in Khonkaen, you will enjoy the Glacier Hotel Khon Kaen and feel your “ Touch of Difference”. ... more less
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