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“Not Worth it!”
Review of ibis Phuket Patong

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ibis Phuket Patong
Ranked #49 of 328 Hotels in Patong
Chennai, Tamil Nadu, India
Level 5 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Not Worth it!”
Reviewed 12 April 2012

Ibis claims to be a 2 star, apparently it is not. The entrance of the hotel shows it all. I had picked Phuket for my honeymoon and Ibis was a bad choice.

The rooms were extremely small and bathrooms were compact. The staff cautions you while handing over the key to you stating if the water spills out of bathroom we will charge you extra sir.

The hotel's security is really bad. The entrance of the hotel is more like a mall's. There is a small sports bar opposite the hotel people

Pros: very near to the beach, walkable.
Near to the major spas
Near to the night life
Breakfast spread is good, no options for Vegetarian (If you are a vegetarian survive on fruits and breads)
WiFi in lobby is free

Cons:

1. Bad rooms
2. Bad lobby
3. Wifi in rooms too expensive / not accessible
4. Bad views from the room.
3.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SoravJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your feedback. We thank you for mentioning on our breakfast, facility and location as a good point.

We are sorry for any convenience that might cause during your stay especially on your memorial occasion. We will inform our hotel management to improve immediately. Thank you once again for your feedback which is good for improvement of our service quality.

We hope to see you again at ibis Phuket Patong as well as at any other ibis hotels in Thailand (Bangkok, Pattaya, Hua Hin, Phuket and Samui)
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
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English first
Bangkok, Thailand
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2012

Best value in great location.not too far from the beach and you can find many Cheap price resturant nearby hotel.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buzzyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your nice comments and for mentioning about the great location and value for money which are the outstanding points of all ibis hotels.

We look forward to welcoming you again soon at ibis Phuket Patong as well as at any other ibis hotels in Thailand!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2012

We stayed at ibis I'n October last yr with my self my husband and 2 kids aged 2 and 5
Can not fault the service or friendliness of the staff both at the front desk and out side!
The cleaning staff were so nice! The staff had my daughters name down pat by day 2 and were always there to greet her with a friendly hello and small treats!
If ur looking for a 5star experience this I's not the hotel for u! U get what u pay for plus a friendly smile!
Rooms were alittle small but when ur on hoilday all u need it for I's a place to sleep so for that it was perfect
Over all i don't have anything to complain about i just would like to say don't over look this hotel

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank quattrocalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your wonderful comments on ibis Phuket Patong.
We are happy to hear that you and your family had a pleasant stay with us :) It is our brand promise to bring satisfaction to our guest with standard accommodation in good location and quality services at great value for money.

Thank you for your recommendation as well and we look forward to welcoming you again soon!
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Wellington, New Zealand
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 April 2012

From the time i booked in 2 the time i booked out the service was warm, friendly and a really great atmosphere.
My single room (double bed) was clean,comfortable and had everything i needed air con was awesome :-) and great 2 sit on the balcony over looking the pool/massage area.
Location was perfect 4 me, step outside the Ibis turn left a 2min walk to the beach or turn right and 2min will see you shopping @ market stalls, sipping cocktails 24/7.
The hotel will organise a tuk tuk or taxi within minutes if you want 2 venture out $200bht to Jungcyelon shopping mall.
Breakfast selection was great tropical fruits were lovely.
massage area next 2 the pool a must visit and there open till 2am.
Overall i had a great exp at this accomodation.

Room Tip: Recomend a room with a pool view I stayed on the 4th floor and had no noise problems
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacquikelland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your feedback on our TripAdvisor profile! We are delight to know that you had a great time during staying with us :)

We thank you for your compliments on our hotel in many ways. We will surely pass your valuable comments to our team to maintain the quality of our service for our valued guests :)

We look forward to welcoming you again soon!
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Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 April 2012

breakfast with lots of selection (if you like fried noodles early in the morning.. :)) , nice lobby , staff very helpful and kind.

the hotel itself is a typical ibis (looks alot like the ibis euston in london..), nice rooms , soft beds, lcd tv with a little variety of english channels and mostly thai channels.

the hotel is close to the beach (500 meters or so) and the pool is a good chiling place.
it's 10 minutes walking from bangelow road - no noise and it's a fun walk around shops and lots of seafood/pizza places.

the only downside i can think of is the construction site infront of the hotel - the manager was happy to change my room after i asked. ask in advance for a room with a view to the pool to avoid the situation.

if i'll ever comeback to phuket - defently try again.

Room Tip: pick a room with a view to the ocean, front rooms suffer from noise from near construction site.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your valuable comments. We are glad to know that you enjoyed our hotel especially the room and facilities. At ibis, we aim at providing a good service by our friendly staff during your stay with us :)

We are also pleased to hear that you will come back to stay with us again in the future :)
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Greensborough, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2012

i found the ibis hotel pretty good from the outdoor area to the buffet breakfast. my only complaint would be the uncomfortable beds and the 'paper thin' walls. it was quite annoying hearing people coming home at early hours in the morning especially when they were inebriated. location was also very good.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maddy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at ibis Phuket Patong, responded to this review, 22 May 2012
Thank you for your feedback on our TripAdvisor profile. We are glad that you enjoyed your experience staying with us :)

We apologise for any convenience caused during your stay. We have already informed the hotel management for improvement.

We hope to see you again in the soon future :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Phuket Patong

Property: ibis Phuket Patong
Address: 10 Chalermphrakiat Road | Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 328 Hotels in Patong
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Phuket Patong 3*
Number of rooms: 258
Official Description (provided by the hotel):
The Hotel Ibis Patong Phuket is a tranquil oasis in the heart of Phuket, just 500m from Patong Beach. This modern, fun and friendly hotel offers 260 comfortable rooms. Enjoy the shopping and vibrant nightlife nearby then relax in our restaurant serving Thai style tapas indoors or out in the open air. We offer guests the best value for money with the convenience of 24 hour reception, 24 hour drink and snack service and WiFi internet in all rooms. 45 min from Phuket International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Travelbag, Ctrip TA, Booking.com, Agoda, Expedia, Hotels.com, Southall Travel, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your ibis Phuket Patong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Patong Phuket
Ibis Phuket Patong

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