After looking through the hotel rooms in AsiaWeb Direct, I decided to give this hotel a try. I didn't quite know what to expect. But when I reached there, the first thing that I noticed was, the place was very quiet. There's only 1 person at the counter who processed our check-in and he personally brought us to the room. We stayed at the Ocean View Junior Suite. We were quite amazed at the size of the room. It was HUGE and SPACIOUS. And it was super CLEAN! The beach was right in front of the hotel. The kitchen was fabulous. It has everything you need if you wanted to cook your own meals. Forks, spoons, knives, plates, bowls, microwave oven, stove, coffee maker, kettle, fridge. The sink even have a soap and sponge for you to do your washing after eating. The cupboard have a lot of hangers for us to hang our clothes. They even have an ironing board and robes and slippers. And it was the first time I saw a hotel providing a beach bag for you to put your stuffs when you wanna go to the beach. It was in the cupboard. The bed was super comfortable. At first, we thought there was a problem with the air-conditioner coz the room was warm even when we set it to the lowest temperature. After a while, we realized it was our own mistake for choosing the wrong setting. After that, we have no problem with the air-conditioner. The bathroom was also quite spacious. It has a jacuzzi bath tub and a separate shower room.
After the first night, we had a leakage (though I'm not sure what's the cause of the leakage) in the bathroom. We quickly informed the staff and when we got back at night, the bathroom was wiped dry and we didn't have the leakage problem anymore. And they cleaned up the room EVERY DAY!!!! We didn't even put the sign to make up room but they did it all the same. On the second day, we had to leave very early for our tour and they prepared our breakfast and even packed it up for us!! Even though they don't have a buffet breakfast, the breakfast, to me, was quite acceptable. You just have to tick what you wanted, and they will prepare it for you. To some, the portion might seem to be little, but to me, it feels like a heavy breakfast. The first few days we had the omelet, and on the last day we decided to try for the scrambled eggs. Its a good thing they prepared only 1 plate of the scrambled egg (by mistake) instead of 2 because even after sharing 1 plate, I was very full.
The staffs, although minimal, were very friendly. On the third day of our stay, before going out, we ordered our breakfast for the next day. At night, a different staff was at the counter and I informed him that we already ordered breakfast for the next morning. When I reached my room, I received a call and it was the staff I just spoke to. He wanted to double check what was the message I passed to him coz he wasn't quite sure. No doubt its understandable that the staffs might not understand english very well, but for him to call and check again with me, that, to me was a great customer service. Instead of just assuming or pretend he knows what I was saying, he actually called back to make sure that he got my message clear.
I really enjoyed my stay there. The comfort of the bed and the room makes me don't wanna wake up and just continue sleeping, but of course, who goes on a holiday and sleep all through the day. The tuk-tuks can be found right in front of you, whenever you need a taxi ride. You can also just walk to the shopping area as it is quite near. I saved a lot on tuk-tuk fares coz its just a walking distance to the shops, food centres and the beach.
If I ever go on a holiday to Phuket again, I will definitely love to stay in this hotel again.
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- Also Known As:
- Rayaburi Beach Club Hotel Phuket/Patong